by Dominopress 5 (2 reviews)

ClaimPress – Advanced Warranty, Return, Refund & Exchange for WooCommerce

Name: ClaimPress – Advanced Warranty, Return, Refund & Exchange for WooCommerce
Rating: 5.0 (2 reviews)
Author: Dominopress

The most advanced warranty, return, refund, and exchange management system for WooCommerce stores.

ClaimPress ranks #19,827 among WordPress.org plugins with 60+ active installations, is #3,146 of 14,124 in the E-commerce category, a 5/5 rating from 2 reviews, and was last updated Oct 3, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v3.2.1 Current Version v3.2.1

Updated 1 month ago Last Update on 03 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#3,146 of 14,124 in E-commerce Top 25% by installs

View on WordPress.org

Rank

#19,827

— No change

Active Installs

60+

+13.2%

KW Avg Position

24.5

— No change

Downloads

2.8K

+9 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (2 reviews)

Next Milestone 70

Total Progress 50%

60+ 70+

3,365

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #19,827

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

2 reviews

Overall 100%

2 (100%)

0 (0%)

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Resolved

Unresolved

Total Threads

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Unresolved

Resolution Rate

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Plugin Details

Version: 3.2.1
Last Updated: Oct 03, 2026
Requires WP: 5.8+
Tested Up To: 7.1.4
PHP Version: 7.2 or higher
Author: Dominopress

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 2
Support Threads: 1
Resolved: 0%

Keywords

exchange refunds returns warranty woocommerce

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Frequently Asked Questions

Common questions about ClaimPress – Advanced Warranty, Return, Refund & Exchange for WooCommerce

Edit any WooCommerce product Scroll to the Product data section Click the "ClaimPress" tab You'll see three sections: Warranty, Exchange, and Return/Refund For Warranty: Check "Enable" Choose warranty type: Included (free) or Paid Set the warranty duration (number) and period (days/weeks/months/years) For paid warranties: Add warranty tiers with different prices For Exchange: Check "Enable" Set the exchange period (e.g., "30 Days") For Return/Refund: Check "Enable" Set the return period (e.g., "14 Days") Click Update to save All enabled features will now show on the product page!

Logged-in customers see a "Claimable Products" tab in their My Account page automatically. Customer Steps: 1. Login to their account 2. Go to My Account > Claimable Products 3. Click "File Claim" on any eligible product 4. Fill out the claim form (description, issue type) 5. Submit the claim They can track claim status in the same "Claimable Products" section.

Setup (one-time): 1. Create a new WordPress Page (e.g., "File a Claim") 2. Paste the [claimpress_guest_form] shortcode inside the page editor 3. Publish the page 4. Go to ClaimPress > Settings in your WordPress admin 5. Select this newly created page from the Guest Claim Page dropdown 6. Click Save Changes at the bottom of the screen 7. (Optional) Go to Appearance > Menus and add this page to your navigation menu! Guest Claim Process: 1. Customer visits your claim page 2. Enters Order ID and Email (must match order) 3. Selects the product from their order 4. Fills out claim description 5. Submits claim Guests receive email notifications automatically about their claim status. Scaling Your RMA Business: Enterprise Features in ClaimPress Pro ClaimPress Pro is designed for high-volume stores needing a professional Returns Management Authorization (RMA) workflow. Advanced features include: * Unlimited Paid Warranty Tiers: Create "Bronze", "Silver", and "Gold" plans with custom price points to drive additional revenue. * Serialized Warranty Certificates: Automatically generate and deliver PDF certificates to customers for professional record-keeping. * Automated Processing Fees: Stop chasing payments for shipping or restocking. The system forces payment through your WooCommerce checkout before a claim is reviewed. * Related Protected Products: Upsell extended warranties by showing "Protected" versions of products as cross-sells in your shop.

In traditional setups, you have to manually invoice customers for return shipping or restocking fees. ClaimPress Pro automates this. 1. You set a default fee in the settings. 2. When a customer files an Exchange or Return, the system creates a "Processing Fee" order. 3. The claim is locked in "Pending Payment" status. 4. Once the customer pays via your site's checkout, the claim instantly flips to "Paid" and notifies you it's ready for review. No more manual billing!

Yes! ClaimPress Pro includes a specialized engine to generate serialized Warranty Certificates (PDF). Customers can download these directly from their "My Account" area as soon as their order is completed. This adds high perceived value to your protection plans and builds significant brand trust.

Fraudulent claims are a major drain on resources. ClaimPress allows you to set Proof Attachments as Required. When enabled, the "File a Claim" form will block submission unless the customer uploads a photo (JPG/PNG) or document (PDF) showing the product issue. This simple step filters out lazy or fraudulent claims before they ever reach your dashboard.

Sometimes an exchange is necessary because you made a mistake (shipped the wrong color or a DOA unit). In these cases, it's unfair to charge the customer a fee. ClaimPress Pro allows customers to request a Fee Waiver. They must provide a description and mandatory proof of your error. You can then review the proof and: 1. Approve the Waiver: The claim proceeds for free. 2. Decline the Waiver: Use the admin shortcut to instantly send the customer a link to pay the standard processing fee.

You can link a "Protected" version of a product (one with a paid warranty included) to its standard counterpart. This allows you to show a "Warranty Upsell" widget on the product page or in cross-sell sections, encouraging customers to choose the safer, higher-priced option.

These are three independent modules you can enable per product to create a custom policy: Warranty: Professional coverage for defective items (Included or Paid). Set custom timeframes like "1-Year Full Coverage". Exchange: Self-service variant swapping (e.g., "30-Day Size Exchange"). Supports automated shipping fees in Pro. Return/Refund: Modern money-back guarantees. Supports automated restocking fees in Pro. You can enable all three, or just one! Each has completely separate duration settings for maximum flexibility.

Go to ClaimPress > Products. This page gives you a bird's-eye view of your entire catalog. You can filter by feature (Warranty, Exchange, or Return) and see exactly which products have active policies, helping you audit your store's coverage in seconds.