by WPManageNinja 4.6 (69 reviews)

Fluent Support – Helpdesk & Customer Support Ticket System

Name: Fluent Support – Helpdesk & Customer Support Ticket System
Rating: 4.6 (69 reviews)
Author: WPManageNinja

Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.

Fluent Support ranks #1,965 among WordPress.org plugins with 10,000+ active installations, is #35 of 2,134 in the Calendar & Events category, a 4.6/5 rating from 69 reviews, and was last updated Oct 23, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v2.4.7 Current Version v2.4.7

Updated 1 week ago Last Update on 23 Oct, 2026

Refreshed 4 days ago Last Refreshed on

#35 of 2,134 in Calendar & Events Top 5% by installs Downloads -11.2% this week Actively maintained

View on WordPress.org

Rank

#1,965

— No change

Active Installs

10K+

— No change

KW Avg Position

— No change

Downloads

337.2K

+95 today

Support Resolved

100%

— No change

Rating

92%

Review 4.6 out of 5

4.6 (69 reviews)

Next Milestone 20K

Total Progress 31.4%

10K+ 20K+

562

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

Unlock Exact Install Count

See the precise estimated active installs for this plugin, calculated from real-time ranking data.

Exact install estimates within tiers
Track install growth over time
Milestone progress predictions

Upgrade to Pro

Need 6,863 more installs to reach 20K+

Rank Changes

Current #1,965

Change

Best #

Upgrade to Pro

Unlock 30-day and 90-day rank history charts with a Pro subscription.

Upgrade Now

Active Installs Growth

Upgrade to Pro

Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

Upgrade to Pro

Unlock 30-day, 90-day, and yearly download history charts with a Pro subscription.

Upgrade Now

Reviews & Ratings

4.6

69 reviews

Overall 92%

60 (87%)

1 (1%)

2 (3%)

5 (7%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

100%

Resolution Rate

Security History

Source: WPVulnerability

11 known vulnerabilities on record · 7 in the last 24 months · checked 2 weeks ago

Aug 1, 2026

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 2.4.0

CVE-2026-94679 · Fixed in v2.4.0
Aug 1, 2026

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 2.3.1

CVE-2026-14197 · Fixed in v2.3.1
Jul 23, 2026

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 2.3.1

CVE-2026-15665 · Fixed in v2.3.1
Jul 22, 2026

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 2.3.1

CVE-2026-65470 · Fixed in v2.3.1
Jan 5, 2026

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.10.5

CVE-2025-67926 · Fixed in v1.10.5
Aug 22, 2025

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.9.2

CVE-2025-57885 · Fixed in v1.9.2
Feb 28, 2025

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.8.6

CVE-2024-13568 · Fixed in v1.8.6
Sep 25, 2024

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.8.1

CVE-2024-47302 · Fixed in v1.8.1
Sep 25, 2024

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.8.1

CVE-2024-47304 · Fixed in v1.8.1
Dec 27, 2023

Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.7.7

CVE-2023-51547 · Fixed in v1.7.7

Showing the 10 most recent of 11 records.

Track This Plugin

Get detailed analytics, keyword tracking, and position alerts delivered to your inbox.

Start Tracking Free

Plugin Details

Version: 2.4.7
Last Updated: Oct 23, 2026
Requires WP: 5.6+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: WPManageNinja

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.6
Reviews: 69
Support Threads: 2
Resolved: 100%

Keywords

customer support plugin helpdesk support plugin Support Ticket wordpress support ticket

Upgrade to Pro

Unlock keyword rankings, search positions, and detailed analytics with a Pro subscription.

Upgrade Now

Similar Plugins

Adminify – White Label, Admin Menu Editor, Login Customizer

6K+ installs

#2,757

Master Addons for Elementor – Elementor Addons, Widgets, Mega Menu Builder, Popup Builder, Widget Builder & Template Kits

LightStart – Maintenance Mode, Coming Soon and Landing Page Builder

400K+ installs

#134

BackWPup – WordPress Backup & Restore Plugin

400K+ installs

#135

Activity Log – Monitor User and Agent Changes

200K+ installs

#220

Popup Builder - Create highly converting, mobile friendly marketing popups.

200K+ installs

#271

Appointment Booking Plugin – LatePoint | Calendar & Scheduling for WordPress

100K+ installs

#369

پارسی دیت – Parsi Date

100K+ installs

#374

Schedule Post Changes With PublishPress Future: Unpublish, Delete, Change Status, Trash, Change Categories

100K+ installs

#402

View all Calendar-and-events plugins

TL;DR

AI summary of the plugin's readme

Fluent Support is for WordPress site owners who need to provide customer support and manage help desk tickets. It centralizes customer queries from multiple channels into a self-hosted ticketing system with agent management, reporting, and integrations, avoiding the recurring costs of SaaS solutions like Zendesk or Help Scout.

Multi-channel support ticketing
Filter-based ticket management
Ticket waiting time tracking
Customer support portal
Ticket segmentation by product
Ticket segmentation by inbox
Customer and agent priority setting
Internal notes on tickets

Frequently Asked Questions

Common questions about Fluent Support – Helpdesk & Customer Support Ticket System

No, there are no limitations. You can manage as many support tickets or customers or support staff as you want.

Yes, Fluent Support is 100% self-hosted. Fluent Support will not connect with any of our SaaS servers. You own the data, and your data should be hosted on your hosting server.

Yes, your data never goes to a different server like HelpScout, ZenDesk or Freshdesk. All the data will be saved and managed into WordPress.

Absolutely not! From the very first, we were careful about this. It stores all the related data in custom database tables, so it will not affect your WordPress database. We built the application with VueJS, and it’s only run when you go to the admin dashboard of Fluent Support. Also, The Admin UI is super-fast as It’s a SPA and communicates over ajax.

Absolutely! Fluent Support offers a customizable support portal, allowing you to seamlessly integrate the helpdesk with your WordPress theme for a cohesive and professional look.

The full Vue source code is available on our GitHub repository: https://github.com/WPManageNinja/fluent-support