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Fluent Support - Helpdesk & Customer Support Ticket System
by WPManageNinja 4.6 (69 reviews)

Fluent Support - Helpdesk & Customer Support Ticket System

Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.

Fluent Support ranks #1,985 among WordPress.org plugins with 10,000+ active installations, is #36 of 1,885 in the Calendar & Events category, a 4.6/5 rating from 69 reviews, and was last updated Sep 15, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1
v2.4.0 Current Version v2.4.0
Updated 1 day ago Last Update on 15 Sep, 2026
Refreshed 9 hours ago Last Refreshed on
#36 of 1,885 in Calendar & Events Top 5% by installs Downloads +258.4% this week Actively maintained
View on WordPress.org
Rank
#1,985
+3 this week
Active Installs
10K+
-21.8%
KW Avg Position
3.4
0.2 worse
Downloads
253K
+2,384 today
Support Resolved
100%
— No change
Rating
92%
Review 4.6 out of 5
4.6 (69 reviews)

Next Milestone 20K

Total Progress 29.6%
10K+ 20K+
564
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro

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Need 7,042 more installs to reach 20K+

Rank Changes

1,886 1,937 1,988 2,039 2,090 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026
1,980 1,987 1,993 2,000 2,006 01-09-2026 02-09-2026 03-09-2026 04-09-2026 05-09-2026 06-09-2026 07-09-2026 08-09-2026 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026
Current #1,985
Change
Best #

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Active Installs Growth

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Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 500 1K 1.5K 2K 2.5K 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026
0 500 1K 1.5K 2K 2.5K 01-09-2026 02-09-2026 03-09-2026 04-09-2026 05-09-2026 06-09-2026 07-09-2026 08-09-2026 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026
Downloads
Growth
Peak

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Reviews & Ratings

4.6
69 reviews
Overall 92%
5
60 (87%)
4
1 (1%)
3
1 (1%)
2
2 (3%)
1
5 (7%)

Support Threads Overview

Resolved
Unresolved
1
Total Threads
1
Resolved
0
Unresolved
100%
Resolution Rate

Security History

Source: WPVulnerability

10 known vulnerabilities on record · 8 in the last 24 months · checked 1 week ago

  1. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 2.3.1

    CVE-2026-14197 · Fixed in v2.3.1

  2. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 2.3.1

    CVE-2026-15665 · Fixed in v2.3.1

  3. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 2.3.1

    CVE-2026-65470 · Fixed in v2.3.1

  4. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.10.5

    CVE-2025-67926 · Fixed in v1.10.5

  5. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.9.2

    CVE-2025-57885 · Fixed in v1.9.2

  6. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.8.6

    CVE-2024-13568 · Fixed in v1.8.6

  7. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.8.1

    CVE-2024-47302 · Fixed in v1.8.1

  8. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.8.1

    CVE-2024-47304 · Fixed in v1.8.1

  9. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.7.7

    CVE-2023-51547 · Fixed in v1.7.7

  10. Fluent Support – Helpdesk & Customer Support Ticket System [fluent-support] < 1.5.8

    CVE-2022-2559 · Fixed in v1.5.8

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Plugin Details

Version
2.4.0
Last Updated
Sep 15, 2026
Requires WP
5.6+
Tested Up To
7.1
PHP Version
7.4 or higher
Author
WPManageNinja

Support & Rating

Rating
★ ★ ★ ★ ★ 4.6
Reviews
69
Support Threads
1
Resolved
100%

Keywords

Support Ticket customer support plugin helpdesk support plugin wordpress support ticket

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TL;DR

AI summary of the plugin's readme

Fluent Support is for WordPress site owners who need to provide customer support and manage help desk tickets. It centralizes customer queries from multiple channels into a self-hosted ticketing system with agent management, reporting, and integrations, avoiding the recurring costs of SaaS solutions like Zendesk or Help Scout.

  • Multi-channel support ticketing
  • Filter-based ticket management
  • Ticket waiting time tracking
  • Customer support portal
  • Ticket segmentation by product
  • Ticket segmentation by inbox
  • Customer and agent priority setting
  • Internal notes on tickets

Frequently Asked Questions

Common questions about Fluent Support - Helpdesk & Customer Support Ticket System

No, there are no limitations. You can manage as many support tickets or customers or support staff as you want.
Yes, Fluent Support is 100% self-hosted. Fluent Support will not connect with any of our SaaS servers. You own the data, and your data should be hosted on your hosting server.
Yes, your data never goes to a different server like HelpScout, ZenDesk or Freshdesk. All the data will be saved and managed into WordPress.
Absolutely not! From the very first, we were careful about this. It stores all the related data in custom database tables, so it will not affect your WordPress database. We built the application with VueJS, and it’s only run when you go to the admin dashboard of Fluent Support. Also, The Admin UI is super-fast as It’s a SPA and communicates over ajax.
Absolutely! Fluent Support offers a customizable support portal, allowing you to seamlessly integrate the helpdesk with your WordPress theme for a cohesive and professional look.
The full Vue source code is available on our GitHub repository: https://github.com/WPManageNinja/fluent-support

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