by supsystic 4.5 (340 reviews)

Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation

Name: Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation
Rating: 4.5 (340 reviews)
Author: supsystic

Popups, forms, a WordPress CRM and email marketing automation in one plugin. Capture leads, tag every contact and follow up automatically.

Customer Engagement System ranks #2,170 among WordPress.org plugins with 9,000+ active installations, is #43 of 1,123 in the Advertising category, a 4.5/5 rating from 340 reviews, and was last updated Oct 22, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v2.0.2 Current Version v2.0.2

Updated 2 weeks ago Last Update on 22 Oct, 2026

Refreshed 6 days ago Last Refreshed on

#43 of 1,123 in Advertising Top 5% by installs Downloads -18.5% this week Actively maintained

View on WordPress.org

Rank

#2,170

— No change

Active Installs

9K+

-16%

KW Avg Position

33.8

— No change

Downloads

1.6M

+135 today

Support Resolved

— No change

Rating

90%

Review 4.5 out of 5

4.5 (340 reviews)

Next Milestone 10K

Total Progress 96.6%

9K+ 10K+

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

Unlock Exact Install Count

See the precise estimated active installs for this plugin, calculated from real-time ranking data.

Exact install estimates within tiers
Track install growth over time
Milestone progress predictions

Upgrade to Pro

Need 34 more installs to reach 10K+

Rank Changes

Current #2,170

Change

Best #

Upgrade to Pro

Unlock 30-day and 90-day rank history charts with a Pro subscription.

Upgrade Now

Active Installs Growth

Upgrade to Pro

Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

Upgrade to Pro

Unlock 30-day, 90-day, and yearly download history charts with a Pro subscription.

Upgrade Now

Reviews & Ratings

4.5

340 reviews

Overall 90%

285 (84%)

16 (5%)

4 (1%)

6 (2%)

29 (9%)

Security History

Source: WPVulnerability

15 known vulnerabilities on record · 8 in the last 24 months · checked 2 weeks ago

Sep 30, 2026

Smart Popup by Supsystic [popup-by-supsystic] < 1.13.3

CVE-2026-104023 · Fixed in v1.13.3
Aug 18, 2026

Smart Popup by Supsystic [popup-by-supsystic] < 1.13.2

CVE-2026-102398 · Fixed in v1.13.2
Aug 18, 2026

Smart Popup by Supsystic [popup-by-supsystic] < 1.13.1

CVE-2026-73380 · Fixed in v1.13.1
Aug 18, 2026

Smart Popup by Supsystic [popup-by-supsystic] < 1.13.1

CVE-2026-73381 · Fixed in v1.13.1
Aug 11, 2026

Smart Popup by Supsystic [popup-by-supsystic] < 1.12.0

CVE-2026-27537 · Fixed in v1.12.0
Aug 4, 2026

Smart Popup by Supsystic [popup-by-supsystic] < 1.13.0

CVE-2026-18322 · Fixed in v1.13.0
Dec 9, 2024

Smart Popup by Supsystic [popup-by-supsystic] < 1.10.20

CVE-2023-51353 · Fixed in v1.10.20
Nov 15, 2024

Smart Popup by Supsystic [popup-by-supsystic] < 1.10.30

CVE-2024-52434 · Fixed in v1.10.30
Apr 10, 2024

Smart Popup by Supsystic [popup-by-supsystic] < 1.10.28

CVE-2024-31421 · Fixed in v1.10.28
Oct 18, 2023

Smart Popup by Supsystic [popup-by-supsystic] < 1.10.20

CVE-2023-46197 · Fixed in v1.10.20

Showing the 10 most recent of 15 records.

Track This Plugin

Get detailed analytics, keyword tracking, and position alerts delivered to your inbox.

Start Tracking Free

Plugin Details

Version: 2.0.2
Last Updated: Oct 22, 2026
Requires WP: 5.9+
Tested Up To: 7.1
PHP Version: 7.3 or higher
Author: supsystic

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.5
Reviews: 340
Support Threads: 0
Resolved: 0%

Keywords

Email Marketing crm lead generation marketing automation popup

Upgrade to Pro

Unlock keyword rankings, search positions, and detailed analytics with a Pro subscription.

Upgrade Now

Similar Plugins

Adminify – White Label, Admin Menu Editor, Login Customizer

6K+ installs

#2,757

Master Addons for Elementor – Elementor Addons, Widgets, Mega Menu Builder, Popup Builder, Widget Builder & Template Kits

30K+ installs

#1,015

Site Kit by Google – Analytics, Search Console, AdSense, Speed

5M+ installs

Google for WooCommerce

800K+ installs

#74

Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder

600K+ installs

#91

Header Footer Code Manager

Ad Inserter – Ad Manager & AdSense Ads

300K+ installs

#198

Pinterest for WooCommerce

200K+ installs

#208

Head, Footer and Post Injections

200K+ installs

#211

View all Advertising plugins

TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners, online stores, and service businesses that want to show popups for lead capture, sales, or announcements. It solves the problem of popups annoying visitors by triggering them based on behavior like exit intent, scroll depth, or time delay, and by targeting specific pages, devices, or visitor types.

Exit-intent triggers
Scroll depth triggers
Time delay triggers
Page and category targeting
Device type targeting
New vs returning visitor targeting
Visual popup builder
A/B testing support

Frequently Asked Questions

Common questions about Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation

It is a WordPress plugin with four connected modules – Popup, Forms, CRM and Email Campaigns & Automations – that share one contact base. It grew out of Popup by Supsystic.

No. Open Plays, choose the outcome you want and answer a few questions. CES builds the popup, form, contact tags and emails together. Every piece opens in its full editor when you want more control.

In your own WordPress database. Nothing is sent to Supsystic. You can export every contact to CSV at any time.

No. Popups, forms and contacts are unlimited, and contacts are never counted or charged.

Not for lists, newsletters or automations – CES handles those. You only need something that delivers the mail: PHP mail, your own SMTP server, or a direct connection to a provider such as Brevo, SendGrid, Mailgun or Amazon SES.

Yes. Customers and orders, including guest orders, are imported into the CRM with total spent and average order value, popups can appear after checkout, and automations can follow up on real orders.

Yes. Exit intent is one of the built-in triggers, and the template library includes spin-to-win wheels, scratch cards, mystery boxes and other gamified popups.

Yes. Every form can be embedded on any page or post with a block or shortcode, or placed inside a popup.

Popups are rendered only on the pages where their targeting rules match.

Yes. Popups and forms work with modern WordPress themes, and the shortcodes work in any page builder.