SMS Alert – SMS & OTP for WooCommerce, Order Notifications & Abandoned Cart Recovery

Sender id is only available for transactional account.
I signed up for a demo account, but not received any test sms
As per TRAI Guidelines promotional sms can be sent only from 9 am to 9 pm, please test during this period only, also check if your number is not registered in NDNC registry.

If still you face any issues, please contact our support team.
Does this plugin support WooCommerce OTP verification for COD orders?
Yes, you can enable OTP only for Cash on Delivery (COD) orders to reduce fake orders.
Can I use this as a WordPress SMS plugin without WooCommerce?
Yes, SMS Alert works with multiple form builders, booking plugins, and membership systems.
Is this plugin DLT compliant for Indian SMS regulations?
Yes, SMS Alert supports DLT compliant transactional SMS delivery for Indian businesses.
What will happen when my demo credits are over?
Once your demo credits are finished, this plugin will not send any messages, you can then decide to purchase the credits. In case you do not want to purchase, ensure to disable all OTP options from the plugin, so that your website can function normally.
I am unable to login to my wordpress admin
This can happen in two cases like you do not have sms credits in your sms alert account, or your admin profile has some other number registered, for both cases you can rename the plugin directory in your wordpress plugin directory via FTP, to disable the plugin
Which all countries do you support sms?
Please check complete list of supported countries on our website
Can i send sms to multiple countries from one account?
Yes, you can send sms to multiple countries, by default your account is configured to send SMS to only one country, you can request to allow additional countries for your account through email on support@cozyvision.com.
How can i use my custom variables in sms templates?
The plugin supports custom order post meta, if your post meta key is 'my_custom_key', then you can access it in sms templates as [my_custom_key]
Can i extend the functionality of this plugin?
Sure, you can use our below hooks.

To Send SMS

To Modify Parameters before sending any SMS

function modify_sms_text($params)
{
//do your stuff here
return $params;
}
add_filter('sa_before_send_sms', 'modify_sms_text');

To get SMS Alert Service Response after Send SMS

function get_smsalert_response($params)
{
//do your stuff here
return $params;
}
add_filter('sa_after_send_sms', 'get_smsalert_response');

Woocommerce before Send SMS

function public static function modify_sms_text($content, $wc_order_id)
{
//do your stuff here
return $content;
}
add_filter('sa_wc_order_sms_before_send', 'modify_sms_text', 1, 2);

How does WooCommerce SMS notification work?
WooCommerce SMS notifications send instant order updates like confirmation, shipping, and delivery alerts to customers and admins automatically using SMS Alert ready to use integration.
Can i use this plugin just for COD verification?
Yes, you can use this plugin just for COD verification. Simply select the COD payment gateway from the list of available payment gateways in the plugin settings to enable it.
Will abandoned cart SMS configuration require setting up any cron on server?
No, abandoned cart SMS automation works using the plugin's built-in scheduling mechanism and does not require manual cron setup on the server.
Does Login with OTP support WooCommerce account login?
Yes, Login with OTP can be enabled for WooCommerce account login, allowing users to authenticate securely using a one-time password instead of a password.
Can Order SMS be configured for both customers and admins?
Yes, Order SMS can be enabled for both customers and administrators with separate notification settings.
Can Login with OTP be restricted to specific user roles?
Yes, Login with OTP can be configured to enable or restrict access based on user roles as per plugin settings.
Can WooCommerce SMS plugin handle high-volume messaging?
Yes, the WooCommerce SMS plugin is designed to handle high-volume transactional messaging with reliable delivery performance.
Can you customise the plugin for me?
Please use wordpress support forum for new feature request, our development team may consider it in future updates. Please note we do not have any plans to develop any integrations for any paid plugins, if still you need it someone like you must sponser the update :-)
Where can i find the plugin documenation?
Please refer here for plugin usage guide.
How can I report security bugs?
You can report security bugs through the Patchstack Vulnerability Disclosure Program. The Patchstack team help validate, triage and handle any security vulnerabilities. Report a security vulnerability.