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Atelier – Cancel Order & Change Address for WooCommerce

Name: Atelier – Cancel Order & Change Address for WooCommerce
Author: pluginsatelier

Let WooCommerce customers cancel eligible orders and change shipping addresses, with a store-controlled editing window and approval options.

Atelier ranks #69,237 among WordPress.org plugins with 0+ active installations, is #10,113 of 14,124 in the E-commerce category, and was last updated Oct 29, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.0.0 Current Version v1.0.0

Updated 2 days ago Last Update on 29 Oct, 2026

Refreshed 2 days ago Last Refreshed on

#10,113 of 14,124 in E-commerce Actively maintained

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Rank

#69,237

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Active Installs

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KW Avg Position

111.5

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Downloads

+51 today

Support Resolved

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Rating

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Next Milestone 10

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0+ 10+

41,669

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Active Installs 0,000,000+

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Plugin Details

Version: 1.0.0
Last Updated: Oct 29, 2026
Requires WP: 6.9+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: pluginsatelier

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

cancel-order cancellation request change address order cancellation woocommerce

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Frequently Asked Questions

Common questions about Atelier – Cancel Order & Change Address for WooCommerce

No. The free version covers cancellation, same-zone address changes, order notes, and merchant-approved personalisation fields. Product swaps, quantity changes, and paid upsells are reserved for the Pro version.

Yes, when the order has a refundable balance, WooCommerce allows the gateway to attempt the refund, and the gateway confirms success. The plugin records the attempt before calling the gateway and prevents duplicate local submissions. If an automatic refund is unavailable or fails, the order is still cancelled and the merchant receives a manual-reconciliation notice. Gateway coverage is deliberately conservative: Stripe (official): the refund API and a complete accumulated refund through two successive partial refunds were verified in test mode on 2026-07-12. Cash on delivery: no payment has been captured, so cancellation has no money to return. Redsys: support depends on the exact extension and version. Redsys Lite 7.0.2 exposes a versioned refund path, but remote success and safe timeout/retry behaviour are not E2E-verified; confirmed failures use manual reconciliation. Any other gateway: reporting refund support only allows WooCommerce to attempt the operation; it does not prove remote success or safe retry. Unsupported and failed combinations use manual reconciliation.

Yes. When a guest order enters the editing window, the guest receives one email with a signed "Manage order" link and the deadline to use it; the store can edit or disable that email under WooCommerce > Settings > Emails. The link contains the order ID and order key. The key is compared safely, the link expires when the editing window closes, and the guest view does not expose another order's data.

ShipStation and Packlink PRO respect the gate with their default status behaviour. WooCommerce Shipping warns before label purchase and closes the window after a successful purchase. Sendcloud, Shipmondo, and other integrations that pull through the REST API are not guaranteed and not verified; confirm their imported statuses in the provider panel. See the Shipping compatibility section and the guide for the versions and conditions covered.

No. This is a configurable commercial cancellation window before fulfilment. Keep your formal returns and right-of-withdrawal process separate and appropriate for your products and jurisdiction.

The plugin has zero telemetry and makes no external requests of its own. An automatic refund is processed by the payment gateway already connected to your WooCommerce store.

Yes. HPOS, legacy order storage, block checkout, and classic checkout are covered from the first release.

The My Account pages and the signed guest order page define the DONOTCACHEPAGE constant and send WordPress no-cache headers, so a page cache that honours them does not store these customer-specific pages. The plugin does not configure any caching plugin itself: if yours ignores that constant or those headers, exclude the My Account pages and URLs containing wcoe_guest_order from its cache.