by Backpilot 0 (0 reviews)

Backpilot – AI shopping concierge for WooCommerce

Name: Backpilot – AI shopping concierge for WooCommerce
Author: Backpilot

Free AI shopping concierge for WooCommerce: shoppers ask in plain language; it finds products, answers questions and fills the cart.

Backpilot ranks #69,178 among WordPress.org plugins with 0+ active installations, is #10,113 of 14,124 in the E-commerce category, and was last updated Oct 27, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.2.1 Current Version v1.2.1

Updated 1 week ago Last Update on 27 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#10,113 of 14,124 in E-commerce Downloads +70.4% this week Actively maintained

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Rank

#69,178

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Active Installs

-100%

KW Avg Position

1 worse

Downloads

517

+2 today

Support Resolved

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0 (0 reviews)

Next Milestone 10

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0+ 10+

41,610

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Growth Needed

8,000,000

Active Installs

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Growth +0.0%

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Plugin Details

Version: 1.2.1
Last Updated: Oct 27, 2026
Requires WP: 6.4+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: Backpilot

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

agentic-commerce AI Chatbot Shopping Assistant WooCommerce AI woocommerce chatbot

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Frequently Asked Questions

Common questions about Backpilot – AI shopping concierge for WooCommerce

It's chat, but not a canned-answers chatbot. Backpilot is an AI shopping assistant grounded in your live catalog — it searches real products, checks stock and prices, fills the cart, and knows the page your shopper is on. When your store doesn't have something, it says so instead of making things up.

Yes — open the demo store, a regular WooCommerce shop with Backpilot installed, and ask the concierge for a product, a size, or a gift idea. What you see there is exactly what your shoppers get.

Yes. The concierge is a self-contained launcher and panel that floats above your pages — it doesn't touch your theme's markup, styles, or layout, and works the same on block and classic themes.

The storefront loads one small asynchronous script, and only on pages where the concierge is enabled. Beyond the launcher button, nothing loads until a shopper opens the chat. If Backpilot is ever unreachable, your store is unaffected — the concierge simply doesn't appear.

Nothing is sent until you click Connect in plugin settings. After that, Backpilot reads your catalog from the WooCommerce API — the same data any visitor's browser can read. It never reads your orders or customers. Shoppers' payment details are never involved: checkout runs on your own site, as always.

Instantly. One checkbox in plugin settings removes the concierge from every page of your storefront. Deleting the plugin disconnects your shop and removes every setting it stored; data held by the service is deleted within 90 days of disconnecting — sooner on request at privacy@backpilot.ai.

Shoppers can chat in any language, and the concierge answers in the same one. The concierge panel itself follows your storefront's language and ships in English, Spanish, French, German, Italian, Polish, Dutch and Ukrainian; any other storefront language shows the panel in English. The plugin's admin pages are in English, with community translations delivered as WordPress language packs — see the Languages list on this page.

Start with the docs — setup, settings reference, plan mechanics, troubleshooting. Beyond that: contact us at support@backpilot.ai or through the contact form.