by BasePress
4.8 (75 reviews)
Knowledge Base documentation & wiki plugin – BasePress Docs
Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.
Compatible with WP 6.9
v2.17.0.2
Current Version v2.17.0.2
Updated 1 week ago
Last Update on 13 Jan, 2026
Synced 6 hours ago
Last Synced on
Rank
#4,797
—
No change
Active Installs
2K+
—
No change
KW Avg Position
81.5
+1 better
Downloads
110.6K
+10 today
Support Resolved
100%
—
No change
Rating
96%
Review 4.8 out of 5
4.8
(75 reviews)
Next Milestone 3K
2K+
3K+
379
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
Unlock Exact Install Count
See the precise estimated active installs for this plugin, calculated from real-time ranking data.
- Exact install estimates within tiers
- Track install growth over time
- Milestone progress predictions
Need 393 more installs to reach 3K+
Rank Changes
Current
#4,797
Change
Best
#
Downloads Growth
Downloads
Growth
Peak
Upgrade to Pro
Unlock 30-day, 90-day, and yearly download history charts with a Pro subscription.
Upgrade NowReviews & Ratings
4.8
75 reviews
Overall
96%
5
70
(93%)
4
2
(3%)
3
0
(0%)
2
0
(0%)
1
3
(4%)
Tracked Keywords
Showing 2 of 2| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| wiki | 33 | — | Tag | 18 hours ago |
| knowledge base | 130 | — | Tag | 18 hours ago |
Unlock Keyword Analytics
Track keyword rankings, search positions, and discover new ranking opportunities with a Pro subscription.
- Full keyword position tracking
- Historical ranking data
- Competitor keyword analysis
Support Threads Overview
Resolved
Unresolved
2
Total Threads
2
Resolved
0
Unresolved
100%
Resolution Rate
Track This Plugin
Get detailed analytics, keyword tracking, and position alerts delivered to your inbox.
Start Tracking FreePlugin Details
- Version
- 2.17.0.2
- Last Updated
- Jan 13, 2026
- Requires WP
- 4.5+
- Tested Up To
- 6.9
- PHP Version
- N/A
- Author
- BasePress
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 4.8
- Reviews
- 75
- Support Threads
- 2
- Resolved
- 100%
Keywords
Upgrade to Pro
Unlock keyword rankings, search positions, and detailed analytics with a Pro subscription.
Upgrade NowSimilar Plugins
WP Adminify – White Label WordPress, Admin Menu Editor, Login Customizer
7K+ installs
#2,736
Master Addons For Elementor – White Label, Free Widgets, Hover Effects, Conditions, & Animations
40K+ installs
#929
Tutor LMS – eLearning and online course solution
100K+ installs
#437
LearnPress – WordPress LMS Plugin for Create and Sell Online Courses
80K+ installs
#552
BetterDocs – Knowledge Base Documentation & FAQ Solution for Elementor & Block Editor
40K+ installs
#869
Frequently Asked Questions
Common questions about Knowledge Base documentation & wiki plugin – BasePress Docs
Yes. You just need to enable the 'Single Knowledge Base mode' in the settings and it would work as a standard Knowledge Base. You still need to create a Knowledge Base under Knowledge Base->Manage KBs before adding sections and articles.
Yes of course. There a few ways to do it depending on your needs: Simple modifications are possible via css on your theme stylesheet. You can customize the look by creating a child theme of one of the default themes that comes with the plugin. Build your own theme using HTML, CSS and functions made available by BasePress to easily access the knowledge base content. I get 404 pages in the knowledge base A 404 page will appear if any of the following cases is true: You haven't selected the main page containing the shortcode in the General settings. You haven't created any Knowledge Base yet. You haven't created any section yet. You haven't selected any Knowledge Base or section for the articles. You have changed the slug of the page with the shortcode. In this case just go to WP Settings->Permalinks and just click 'Save Changes'. My knowledge base page is empty For the knowledge base to appear you needs at least a Knowledge Base a Section and an article ready. Knowledge Bases or sections without any article are not displayed by default.
Yes. You can use the free version and build your knowledge base as long as you like. If you then decide to upgrade to get all Premium features you can do it directly from within the plugin. All your content will remain intact. New features might not be anabled after upgrade. Just go to BasePress->Settings and activate the ones you need.
No. You get a fully functional plugin with no restrictions. You can create unlimited knowledge bases, sections and articles.
BasePress is fully translatable via .pot files which you can find inside the plugin folder under languages. If you need a multilingual knowledge base than consider upgrading to our Premium version for WPML compatibility.
If you are looking for best documentation plugin, BasePress is good alternative to any other knowledge base, wiki or documentation plugins out there. If you are considering other alternatives like BetterDocs / Better Docs, Echo Knowledge Base, weDocs, WP Knowledgebase, Easy Docs, Knowledge Base Maker, Knowledge Base CPT, Very Simple Knowledge Base, DocsPress, Simple Documentation, Documentor etc., give BasePress a try and you will realize BasePress is best among them all.
If you need help getting BasePress to work or you have found a bug, please open a support ticket from the plugin's menu. Customers of our Premium Version get full priority support for a year from the date of purchase.