by ThemeAtelier 5 (5 reviews)

Better Chat Support for Messenger

Name: Better Chat Support for Messenger
Rating: 5.0 (5 reviews)
Author: ThemeAtelier

Add a Facebook Messenger chat button to WordPress — floating chat bubble, pre-filled messages, availability hours, and built-in analytics.

Better Chat Support for Messenger ranks #6,908 among WordPress.org plugins with 1,000+ active installations, is #274 of 3,312 in the Social & Sharing category, a 5/5 rating from 5 reviews, and was last updated Aug 24, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v2.4.0 Current Version v2.4.0

Updated 3 weeks ago Last Update on 24 Aug, 2026

Refreshed 8 hours ago Last Refreshed on

#274 of 3,312 in Social & Sharing Top 10% by installs Actively maintained

View on WordPress.org

Rank

#6,908

+9 this week

Active Installs

1K+

-10%

KW Avg Position

20.6

0.2 better

Downloads

20.6K

+21 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (5 reviews)

Next Milestone 2K

Total Progress 9.8%

1K+ 2K+

1,775

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 902 more installs to reach 2K+

Rank Changes

Current #6,908

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

5 reviews

Overall 100%

5 (100%)

0 (0%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

Resolution Rate

Security History

Source: WPVulnerability

1 known vulnerability on record · 1 in the last 24 months · checked 1 month ago

Nov 20, 2025

Better Chat Support for Messenger [better-chat-support] < 1.2.19

CVE-2025-66113 · Fixed in v1.2.19

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Plugin Details

Version: 2.4.0
Last Updated: Aug 24, 2026
Requires WP: 5.0+
Tested Up To: 7.1
PHP Version: 7.0 or higher
Author: ThemeAtelier

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 5
Support Threads: 1
Resolved: 0%

Keywords

chat button customer care facebook messenger live chat messenger chat

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want visitors to reach them via Facebook Messenger. It solves the problem of turning site visitors into direct conversations by adding a customizable chat bubble with availability controls, lead capture, and analytics, without requiring coding.

Floating Messenger chat bubble
Call-to-action buttons
Availability hours per day
Timezone control
Offline messaging
GDPR consent checkbox
Elementor widget
Built-in analytics dashboard

Frequently Asked Questions

Common questions about Better Chat Support for Messenger

You can reach us through these channels: WordPress Plugin Directory || Support Ticket || Facebook Page

After activating the plugin, go to Messenger > Floating Chat in your WordPress admin. Enter your Facebook Page ID, choose a chat layout, set your agent details, and save. The bubble will appear automatically on your site.

You can find your Page ID in your Facebook Page settings under "About", or by using a Facebook Page ID lookup tool. Enter the ID (numbers only) in the plugin’s Floating Chat settings.

Yes. Multiple agents with a list or grid layout can be added in the premium version.

Yes. Use the shortcode [mcs_messenger], the Gutenberg block, or the Elementor widget to place a Messenger button anywhere on your page or post.

The shortcode supports: style, photo, background, hover_background, text_color, icon_color, border, border_radius, padding, top_label, main_label, online, offline, fbid, visibility, sizes, timezone, and per-day availability (sunday through saturday).

Yes. The visibility option lets you display the bubble everywhere or restrict it to specific pages, posts, or post types.

Yes. You can choose from bottom-right, bottom-left, right-middle, and left-middle positions, with pixel-level offset control for each. Independent positioning settings are available for desktop, tablet, and mobile.

Yes. The plugin does not save any personal data by default and does not use cookies. You also have an option to show a GDPR compliance notice with a checkbox so users can consent before chatting.

Yes. Starting from v2.1.0, the plugin includes a built-in analytics system that tracks visitors, widget views, and conversions. The dashboard shows a performance trendline chart and a device breakdown (desktop, mobile, other), along with country and browser statistics — no third-party analytics service required.