by
TechDocs.Studio
1 (0 reviews)
Biel.ai Assistant – AI Chatbot That Answers From Your Website
Biel.ai Assistant adds an AI chatbot to WordPress that answers questions from your own pages only, and links every source it used.
Biel.ai Assistant ranks #65,598 among WordPress.org plugins with 1+ active installations, is #6,319 of 12,342 in the E-commerce category, a 1/5 rating from 0 reviews, and was last updated Jul 31, 2026. Data from WordPress.org, refreshed twice daily — see methodology.
Tested up to WP 7 (Current: 7.1)
v1.0.0
Current Version v1.0.0
Updated 1 month ago
Last Update on 31 Jul, 2026
Refreshed 6 hours ago
Last Refreshed on
#6,319 of 12,342 in E-commerce
Rank
#65,598
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Active Installs
1+
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KW Avg Position
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Downloads
184
+1 today
Support Resolved
0%
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Rating
20%
Review 1 out of 5
1
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Next Milestone 10
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10+
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- Version
- 1.0.0
- Last Updated
- Jul 31, 2026
- Requires WP
- 6.0+
- Tested Up To
- 7
- PHP Version
- 7.4 or higher
- Author
- TechDocs.Studio
Support & Rating
- Rating
- ★ ☆ ☆ ☆ ☆ 1
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
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Frequently Asked Questions
Common questions about Biel.ai Assistant – AI Chatbot That Answers From Your Website
Install and activate the plugin. Setup opens by itself: it asks what kind of site you run, checks the sitemap your pages are listed in, and sends you to Biel.ai to create an account or log in. You come back to WordPress with the project already created. The chatbot is then live on your site, answering from the pages Biel.ai has indexed. No code, and nothing to configure before it works.
Biel.ai re-crawls your sitemap on your plan's own schedule, so new posts are picked up without you doing anything. When you would rather not wait, Recrawl now on the settings screen starts a fresh crawl straight away, and the screen tells you when it has finished. You can also trigger one from the Sources screen in your dashboard.
Yes. Behavior has five presets - general website, online store, customer support, documentation, blog - and each one fills an Instructions field you can then rewrite entirely. Those instructions are stored on your Biel.ai project and shape every answer, including the ones that come through Slack or the API.
Yes, one that answers only from your own pages. A general AI chatbot answers from a model's world knowledge and will happily improvise about your business. This one reads the pages you have indexed, links to each one it used, and says so when your content does not cover a question. That makes it a searchable knowledge base with a conversation on top, rather than a chatbot bolted onto your site.
That is what most sites use it for. Set it up as a support AI assistant: point it at your help pages, pick the Customer support preset, and it resolves the questions your documentation already answers, with a link to the article, so the visitor can read the rest. When the pages do not cover something, it says so and hands off rather than guessing, and your dashboard shows which questions kept coming back unanswered, which is usually a list of pages worth writing.
Yes. Your Biel.ai dashboard keeps every conversation, and its analytics show the popular questions, the topics your pages left unanswered, and how satisfied visitors were with the answers. The unanswered list doubles as a writing plan: each entry is a page your site is missing.
It is built so that it has far less room to. Answers are written from the pages Biel.ai indexed for your project and nothing else, every answer carries links to the pages it used, and when your content does not cover a question the instructions tell it to say so instead of filling the gap. No system that writes sentences can promise perfection, which is exactly why the source links are there on every answer, so nobody has to take its word for it.
Yes. Use the [biel_ask_ai] shortcode anywhere ([biel] is a shorter alias for the same thing). Add embedded="true" to render the conversation inline instead of in a panel, and override any option per instance, for example [biel_ask_ai button_text="Ask the docs" modal_position="sidebar-right"].
Yes. Your Biel.ai project can define actions the assistant offers alongside an answer: a calendar link to book a call, a buy button for the product it just explained, a contact-support handoff when a person is the right answer. The assistant surfaces them in the conversation when they fit. Actions are configured per project in your dashboard. See the actions guide.
Yes. The settings take include and exclude URL rules: list a fragment such as /docs/ to show the assistant only on matching pages, or /checkout/ to keep it off them. Leave both empty to show it everywhere.
