B
by oaron
5 (4 reviews)
Bitron Right of Withdrawal
Accessible online withdrawal form. Built for the EU Consumer Rights Directive update effective 19 June 2026.
Compatible with WP 7.0.2
v1.7.1
Current Version v1.7.1
Updated 1 week ago
Last Update on 06 Jul, 2026
Refreshed 6 hours ago
Last Refreshed on
Rank
#10,685
—
No change
Active Installs
300+
—
No change
KW Avg Position
59
—
No change
Downloads
1.6K
+15 today
Support Resolved
100%
—
No change
Rating
100%
Review 5 out of 5
5
(4 reviews)
Next Milestone 400
300+
400+
598
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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Rank Changes
Current
#10,685
Change
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5.0
4 reviews
Overall
100%
5
4
(100%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
Tracked Keywords
Showing 5 of 5| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| withdrawal | 1 | — | Tag | 1 day ago |
| consumer rights | 1 | — | Tag | 1 day ago |
| refund | 7 | — | Tag | 1 day ago |
| accessibility | 111 | — | Tag | 1 day ago |
| GDPR | 175 | — | Tag | 1 day ago |
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Support Threads Overview
Resolved
Unresolved
4
Total Threads
4
Resolved
0
Unresolved
100%
Resolution Rate
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Start Tracking FreePlugin Details
- Version
- 1.7.1
- Last Updated
- Jul 06, 2026
- Requires WP
- 6.4+
- Tested Up To
- 7.0.2
- PHP Version
- 8.0 or higher
- Author
- oaron
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 4
- Support Threads
- 4
- Resolved
- 100%
Keywords
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Frequently Asked Questions
Common questions about Bitron Right of Withdrawal
Yes. The plugin provides the technical function; your Terms of Service must still explain the right of withdrawal, exceptions, and refund handling under your shop's policy. Your legal advisor drafts that text — the plugin does not.
The plugin registers a suggested paragraph in the WordPress Privacy Policy Guide describing what data it processes. Your lawyer should integrate that into the shop's full privacy policy.
Yes, optionally. Install the free OneCode Login plugin and a guest can prove they own their email with a one-time code; the form then loads the orders for that email. When enabled, this is required for guests (it replaces matching a typed email against the order). Without OneCode Login, guests identify an order by entering its number together with the billing email, as before.
No. The plugin records the withdrawal and notifies you; refunds remain a deliberate admin action through WooCommerce's standard refund interface.
Accessibility is the product's main differentiator. The form is WCAG 2.1 AA — programmatic labels, keyboard operability, visible focus, live regions for status messages, sufficient contrast. The admin list follows the same standard.
Under My Account → Withdrawals. The page is a single hub: when you've set the withdrawal form page in Settings → Form, it shows a "Submit a new withdrawal declaration" button at the top; below it (or alone if the form page isn't set) it lists every declaration the logged-in customer has filed under their account email, with the reference number, date, the affected order, the items, the refund preference and the current status. The menu item appears only when the customer has at least one past record OR an order still inside the withdrawal window — accounts that never use the feature don't see a dead menu link. Records filed under a different email (e.g. with the customer logged out) are not surfaced here for privacy reasons; the customer can still find those via the confirmation email they received at submission time.
Yes. Under Settings → Exclusions there are two pickers — one for individual products, one for product categories — backed by searchable autocompletes. The CRD 16 (transposed in Hungary as 45/2014. Korm. r. 29) lists categories of goods where the right of withdrawal does not apply at all: perishables, custom-made items, sealed digital downloads, items inseparably mixed with others, etc. Use the exclusions to mirror that list for your shop. Excluded items still appear on the withdrawal form so customers see exactly what they bought, but their quantity input is locked at zero and the row is marked with a "Not eligible for withdrawal" badge. If the customer picks an order whose every line item is excluded, the form blocks at step 1 with a "please contact us" pointer rather than presenting a step 2 where everything is greyed out. The server enforces the same rule on submit — a crafted POST that tries to set a positive quantity on an excluded item is rejected with a clear error.
Yes. The right of withdrawal is a consumer right, so under Settings → Exclusions you can enable "Switch the online form off for business purchases" and choose the checkout field whose presence on an order marks it as a business purchase — typically a VAT-number field. The list of available fields is read live from your checkout, so it reflects whatever fields your theme or other plugins add. Orders that carry a value in that field are blocked at step 1 with a message pointing the buyer to your contact channel; orders without it behave exactly as before. This is a technical filter to match your own policy — it is not legal advice, and you decide which field marks a business buyer.
Yes. Settings → Form has a "Form colours (advanced)" card with three colour pickers (form text, form background, input + fieldset border), and the same three are also available as text, background, border attributes on the [bitrow_form] shortcode and as inspector controls on the Withdrawal Form block. These three colours are not contrast-checked — there is no single adjacent surface to validate the body text against, so we cannot give you a meaningful ratio in the admin UI. WCAG 2.1 AA requires at least 4.5:1 for normal text and 3:1 for UI borders; verify any combination you change with an external checker (e.g. WebAIM Contrast Checker). The submit-button pair above is still contrast-checked live as before.
Both. A guest provides the order number plus the email used on the order; a logged-in customer sees a select of their own in-window orders. The form is never gated behind login.