by BuddyPilot 5 (4 reviews)

BuddyPilot Withdrawal – Easy Returns for WooCommerce

Name: BuddyPilot Withdrawal – Easy Returns for WooCommerce
Rating: 5.0 (4 reviews)
Author: BuddyPilot

Easy returns for WooCommerce: EU withdrawal button (Directive 2023/2673), online return form, cooling-off period tracking and operator workflow.

BuddyPilot Withdrawal ranks #10,167 among WordPress.org plugins with 300+ active installations, is #1,685 of 14,124 in the E-commerce category, a 5/5 rating from 4 reviews, and was last updated Sep 6, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.0.22 Current Version v1.0.22

Updated 2 months ago Last Update on 06 Sep, 2026

Refreshed 1 week ago Last Refreshed on

#1,685 of 14,124 in E-commerce Top 25% by installs Downloads -7.8% this week

View on WordPress.org

Rank

#10,167

— No change

Active Installs

300+

— No change

KW Avg Position

4.8

0.2 worse

Downloads

+4 today

Support Resolved

100%

— No change

Rating

100%

Review 5 out of 5

5 (4 reviews)

Next Milestone 400

Total Progress 76%

300+ 400+

346

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #10,167

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

4 reviews

Overall 100%

4 (100%)

0 (0%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

100%

Resolution Rate

Security History

Source: WPVulnerability

No known vulnerabilities on record for BuddyPilot Withdrawal. Checked 3 months ago.

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Plugin Details

Version: 1.0.22
Last Updated: Sep 06, 2026
Requires WP: 5.8+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: BuddyPilot

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 4
Support Threads: 1
Resolved: 100%

Keywords

eu returns eu withdrawal button returns right of withdrawal withdrawal button

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners who sell to EU consumers and need to comply with the withdrawal requirements of EU Directive 2023/2673. It adds an Article 11a-compliant withdrawal button and workflow so customers can submit withdrawal requests and operators can process and resolve them within the required legal framework.

Article 11a withdraw from contract button
Two-step withdrawal form
Variable product attribute support
Guest checkout verification flow
My Account withdrawal history list
Order edit metabox for declarations
Declarations list with search/filtering
Annex I(A) and I(B) page generation

Frequently Asked Questions

Common questions about BuddyPilot Withdrawal – Easy Returns for WooCommerce

Yes. Create a dedicated withdrawal form page from WooCommerce > Settings > Withdrawal > Customer (one click). Place the [buddypilot_withdrawal_guest_form] shortcode on that page. Guest customers enter their order number and billing email; a secure magic-link is sent to the billing address. Clicking the link opens the full interactive withdrawal form without requiring an account.

The free version records the withdrawal declaration and changes the order status to wc-withdrawal. The operator processes the refund using native WooCommerce tools. One-click automatic refund built from declared items is available in the Pro addon.

The plugin records withdrawal declarations as legal artifacts and notifies both the customer and operator. It does not automatically refund money, verify return shipments, enforce refund deadlines, or handle accounting and VAT. The shop operator is responsible for processing the refund within the legally required period (14 days by default, configurable under WooCommerce > Settings > Withdrawal > General).

Yes, in the legal sense: it handles WooCommerce returns as EU consumer withdrawals. The customer submits a return request (a withdrawal declaration) through the online return form, and the operator resolves it from the declarations list. It is not a courier or RMA logistics tool: it does not generate shipping labels or track return parcels.

No, it complements it. The plugin generates the legally required withdrawal information page (Annex I(A)) and the model withdrawal form (Annex I(B)) with one click; your return policy and terms of service remain your own documents. Together they cover both the legal minimum and your store's practical rules.

Yes, with no extra configuration needed. Variable products (different sizes, colours, etc.) are fully supported in the free version. Each variant appears in the withdrawal form as a separate line with its full attribute labels (e.g. T-shirt, Size: L, Colour: Black), so the customer specifies exactly what they are returning and the operator sees the same detail on the declarations list and declaration detail page.

Subscription, bundle and composite product handling (cancel renewals, proration, bundle refund modes) is part of the Pro addon. The free version treats them as standard products.

Yes. The plugin adds an explicit consent checkbox at checkout when the cart contains downloadable or virtual products. The operator can choose between "required before purchase", "optional" or "hidden" (trader waives the exclusion). Consent is recorded on the order and displayed in the withdrawal form.

The clock starts from the exact moment the order status changes to one of the "delivered" statuses configured under WooCommerce > Settings > Withdrawal > General. The plugin records the precise timestamp of that status change. As long as the deadline has not passed, the customer sees how many days remain in the withdrawal form; once the deadline passes, the withdrawal button is no longer shown. Any built-in or custom WooCommerce order status can be mapped as a "delivered" trigger (e.g. "Completed", a custom "Shipped" status, etc.). Leaving the list empty means the clock never starts, which is useful during testing or when you want withdrawal to be available indefinitely.

Yes. The plugin is fully compatible with WooCommerce High-Performance Order Storage (HPOS) and falls back to legacy post-meta mode automatically.