by PI Web Solution 4.8 (39 reviews)

PiWeb Cancel order / Refund request for WooCommerce

Name: PiWeb Cancel order / Refund request for WooCommerce
Rating: 4.8 (39 reviews)
Author: PI Web Solution

Order cancellation request / Refund request / Return order request. Repeat order option to customer for WooCommerce

PiWeb Cancel order / Refund request for WooCommerce ranks #5,071 among WordPress.org plugins with 2,000+ active installations, a 4.8/5 rating from 39 reviews, and was last updated Sep 4, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.1

v1.3.4.40 Current Version v1.3.4.40

Updated 2 weeks ago Last Update on 04 Sep, 2026

Refreshed 9 hours ago Last Refreshed on

Top 10% by installs Downloads -30.3% this week Actively maintained

View on WordPress.org

Rank

#5,071

— No change

Active Installs

2K+

-28.7%

KW Avg Position

4.2

— No change

Downloads

156.3K

+18 today

Support Resolved

— No change

Rating

96%

Review 4.8 out of 5

4.8 (39 reviews)

Next Milestone 3K

Total Progress 78.8%

2K+ 3K+

842

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Current #5,071

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

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Reviews & Ratings

4.8

39 reviews

Overall 96%

36 (92%)

0 (0%)

2 (5%)

0 (0%)

1 (3%)

Security History

Source: WPVulnerability

1 known vulnerability on record · 0 in the last 24 months · checked 1 month ago

Apr 6, 2023

PiWeb Cancel order / Refund request for WooCommerce [cancel-order-request-woocommerce] < 1.3.3

CVE-2023-29423 · Fixed in v1.3.3

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Plugin Details

Version: 1.3.4.40
Last Updated: Sep 04, 2026
Requires WP: 3.0.1+
Tested Up To: 7.1.1
PHP Version: N/A
Author: PI Web Solution

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.8
Reviews: 39
Support Threads: 0
Resolved: 0%

Keywords

cancel-order order again re-order refund woocommerce cancel order

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners who want more control over order cancellations and returns. It replaces the default cancel order button with a customizable cancellation/refund request workflow and adds a repeat order feature for customers.

Order cancellation request button
Custom cancellation reasons list
Admin email notifications
Store credit discount coupon refunds
Guest customer cancellation requests
Repeat order button
Cart merge or replace options
Customizable button text

Frequently Asked Questions

Common questions about PiWeb Cancel order / Refund request for WooCommerce

Yes, you can have an order cancellation / refund button. The order cancellation button is shown for orders with status Failed or On-hold, so you can make the request button show for other order statuses.

Yes. Just select the Processing status in the plugin settings and it will show for orders with status Processing.

Yes. This option is available in the plugin by default. When the customer clicks the cancel order button they will be asked to enter a reason for the order cancellation.

The admin will receive the order cancellation reason in the email, and can see the reason on the order page as well.

The admin will receive an email and can see the request in the dashboard.

By changing the status of the order from Cancel Request to Processing or Complete.

By changing the order status to the Cancelled state we can mark the order as cancelled.

The customer will receive an email stating their cancellation request for the order was accepted. I want to change the wordings of the email You can do that using the translation file. All text is translation-supported; we have added the language POT file. I want to show custom note to the customer when they want to cancel order Yes. You can specify a special message that will be displayed to the customer when they click the cancel order button. I want to hide the order cancellation request button after certain period of time Yes. You can set the time in minutes after placing the order, after which the order cancellation option will no longer be available. I want to give a list of cancellation reasons to customer to select from Yes. Add multiple reasons, one per line, and they will be shown in the cancellation request form to the customer. There is Click to view order details link in the email send to the customer This link is added by the plugin so customers can easily view their order details outside the email.

Yes, they can send cancellation request too. From where does the guest customer send cancellation request They have the cancellation request link on the Thank You page. The link for the order detail page is also added in the email sent to guest customers so they can go to the Thank You page and access the cancellation request button.

There is an option in the plugin to make the reason a required field; when enabled the user must either select a reason or describe the reason. I want to show repeat order button on order that failed Yes you can enable the repeat order button on specific order status, or on all the orders

PiWeb Cancel order / Refund request for WooCommerce

Next Milestone 3K

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