by CommerceBird 5 (7 reviews)

CommerceBird – AI Support & Sales Agents, Helpdesk and B2B for WooCommerce

Name: CommerceBird – AI Support & Sales Agents, Helpdesk and B2B for WooCommerce
Rating: 5.0 (7 reviews)
Author: CommerceBird

https://youtu.be/avQ08fG9tPw

CommerceBird ranks #9,444 among WordPress.org plugins with 400+ active installations, is #1,556 of 14,124 in the E-commerce category, a 5/5 rating from 7 reviews, and was last updated Oct 23, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v3.2.2 Current Version v3.2.2

Updated 2 weeks ago Last Update on 23 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#1,556 of 14,124 in E-commerce Top 25% by installs Downloads -13.7% this week Actively maintained

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Rank

#9,444

— No change

Active Installs

400+

— No change

KW Avg Position

21.6

0.4 worse

Downloads

14K

+6 today

Support Resolved

100%

— No change

Rating

100%

Review 5 out of 5

5 (7 reviews)

Next Milestone 500

Total Progress 76%

400+ 500+

360

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #9,444

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

7 reviews

Overall 100%

7 (100%)

0 (0%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

100%

Resolution Rate

Security History

Source: WPVulnerability

No known vulnerabilities on record for CommerceBird. Checked 3 months ago.

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Plugin Details

Version: 3.2.2
Last Updated: Oct 23, 2026
Requires WP: 7.0+
Tested Up To: 7.1.4
PHP Version: 8.2 or higher
Author: CommerceBird

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 7
Support Threads: 1
Resolved: 100%

Keywords

AI agent helpdesk woocommerce ai chatbot woocommerce b2b woocommerce zoho integration

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners running B2B, B2C, or hybrid operations, including those managing multiple stores. It solves fragmented store management by combining AI-powered automation, ERP/CRM integrations, and B2B wholesale tools into one dashboard.

Multi-store dashboard
Zoho CRM and Inventory integration
Exact Online integration
AI-generated orders and products
Quotes and quote management
Instant purchase orders
B2B tiered pricing and access control
Advanced product import via CSV

Frequently Asked Questions

Common questions about CommerceBird – AI Support & Sales Agents, Helpdesk and B2B for WooCommerce

A: The support agent answers product and policy questions, looks up order status and creates tickets for your team. The sales agent recommends and compares products, sends cart and checkout links, captures leads and takes B2B quote requests. You switch each action on or off per agent.

A: One support agent and one sales agent per store. Each has its own settings, knowledge, actions and chat widget.

A: The AI agents and the Helpdesk need a paid CommerceBird plan. The plugin itself, the dashboard and the core Zoho sync work with a free account on commercebird.com. The Exact Online integration needs the Premium plan.

A: Create the agent in the CommerceBird app, open its Deploy page, choose where it should appear and click "Save and send to store", then switch it Live. No code is needed: this plugin adds the widget to the right pages. Make sure the plugin is up to date.

A: Yes. Show each agent on every page, on shop and product pages, or on My Account and the help pages you pick. The chat never appears on cart or checkout.

A: Only safely. A shopper gets an order's status only after giving the billing email of that order, or automatically when signed in to their own account.

A: No. Cart links and quotes always use the prices WooCommerce calculates. Quotes are created with the status "On quote" for you to review before sending.

A: In your own WordPress: tickets, replies and photos stay in your store, also if you disconnect CommerceBird. You can answer them in the CommerceBird Helpdesk or in WP admin under CommerceBird › Tickets.

A: Every ticket email links to a private ticket page on your store where they can read the thread and reply. Signed-in customers also see their tickets under My Account › Support tickets.

A: The chat widget is available in English, German, Spanish, French, Dutch and Portuguese and follows your store's language. The agents answer in the shopper's language, and ticket emails go out in the language the shopper chatted in.