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by alinrizea 5 (2 reviews)

DBM Sonia – AI Shop Assistant for WooCommerce

Name: DBM Sonia – AI Shop Assistant for WooCommerce
Rating: 5.0 (2 reviews)
Author: alinrizea

AI chatbot and shop assistant for WooCommerce — answers product questions 24/7, guides shoppers to buy, and helps cut customer support costs.

DBM Sonia ranks #42,968 among WordPress.org plugins with 10+ active installations, is #1,207 of 2,802 in the Contact Forms category, a 5/5 rating from 2 reviews, and was last updated May 21, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7.0.8 (Current: 7.1.4)

v1.0.6 Current Version v1.0.6

Updated 5 months ago Last Update on 21 May, 2026

Refreshed 1 week ago Last Refreshed on

#1,207 of 2,802 in Contact Forms Top 50% by installs Downloads -37.7% this week

View on WordPress.org

Rank

#42,968

— No change

Active Installs

10+

— No change

KW Avg Position

0.5 worse

Downloads

1.8K

+4 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (2 reviews)

Next Milestone 20

Total Progress 60%

10+ 20+

19,795

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #42,968

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

2 reviews

Overall 100%

2 (100%)

0 (0%)

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Plugin Details

Version: 1.0.6
Last Updated: May 21, 2026
Requires WP: 5.8+
Tested Up To: 7.0.8
PHP Version: 7.0 or higher
Author: alinrizea

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 2
Support Threads: 0
Resolved: 0%

Keywords

AI Chatbot customer support live chat shop assistant woocommerce

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Frequently Asked Questions

Common questions about DBM Sonia – AI Shop Assistant for WooCommerce

The plugin works with Contact Form 7, WPForms, Gravity Forms, Elementor Forms, and any standard HTML form. It auto-detects popular form plugins and suggests the correct CSS selector.

Yes. When WooCommerce is active, the plugin will auto-generate read-only API keys and connect your product catalog to the AI assistant. Visitors can search products, compare items, check stock, and get personalised recommendations directly in the chat. Product search works across 8 languages — visitors can ask in their own language even if your store catalog is in a different language.

That is one of its main purposes. Sonia answers product, stock, pricing, and FAQ questions automatically, 24/7, directly in the chat — so repetitive questions are handled before they reach your inbox. The more complete your product catalog and site content, the more questions it resolves on its own.

Yes — in two layers. The everyday settings — the assistant's name, personality, voice and language — you control yourself in the dashboard. On higher plans, optional on-demand specialisation tunes Sonia to your industry and your individual brand: your tone of voice and your brand-specific knowledge, so she sounds like part of your team. See the Tutorials for details.

Yes. Each post and page has a "DBM Sonia Shop Assistant" meta box in the editor sidebar where you can disable it per page.

Visitor chat messages, form field questions, and your API key are sent to the DBM-AI service for processing. PII is sanitized before reaching the AI. See the External services section below for full details.

The plugin sanitizes PII before sending data to the AI service. You should include a note about the AI assistant in your site's privacy policy. The plugin provides a suggested privacy policy snippet under Settings > Privacy.

See the Tutorials for step-by-step guides and tips.