by demfilz 0 (0 reviews)

Demfilz Support Tickets

Name: Demfilz Support Tickets
Author: demfilz

A complete help desk for WordPress: front-end ticket portal, departments, agents, canned replies, attachments, SLA targets and reports.

Demfilz Support Tickets ranks #64,500 among WordPress.org plugins with 0+ active installations, and was last updated Sep 11, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.0.1 Current Version v1.0.1

Updated 1 month ago Last Update on 11 Sep, 2026

Refreshed 3 days ago Last Refreshed on

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Rank

#64,500

— No change

Active Installs

-100%

KW Avg Position

162

— No change

Downloads

255

+2 today

Support Resolved

— No change

Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 10%

0+ 10+

36,932

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #64,500

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

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Peak

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Reviews & Ratings

0.0

0 reviews

Overall 0%

0 (0%)

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Plugin Details

Version: 1.0.1
Last Updated: Sep 11, 2026
Requires WP: 5.8+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: demfilz

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

contact form customer support help desk support ticket system

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Frequently Asked Questions

Common questions about Demfilz Support Tickets

Yes. Guest tickets are on by default. Each guest ticket carries a private link, and guests can ask for that link again by email. You can also require a WordPress login for the whole portal.

In wp-content/uploads/dsup-attachments/, under a 32 character random file name with a neutral .dsupbin extension, so nothing in that folder can be executed or guessed. Apache and IIS are additionally blocked by a deny rule dropped in the folder. Files are only ever delivered through a handler that checks who is asking.

No. Everything runs on your own site: tickets live in your database, files live in your uploads folder, and notifications go out through your site's own email. Nothing is sent anywhere else, and there is no tracking or telemetry.

Yes. The forms carry a nonce and a signed timestamp; if a cached page serves an expired nonce, the visitor gets a clear "please reload" message rather than a silent failure.

Every notification has an editable subject and body under Support > Settings > Emails, with placeholders such as {ticket_ref}, {customer_name} and {ticket_url}.

No, unless you tick the option under Support > Settings > Advanced first.

Demfilz Support Tickets

Next Milestone 10

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