Desku.io - Live Chat, Help Desk & Knowledge Base
by Desku.io (A Division of Hosted.com LLC) 5 (2 reviews)

Desku.io - Live Chat, Help Desk & Knowledge Base

AI customer service software for WordPress—live chat, instant replies & a smart knowledge base to boost support in minutes.

Desku.io ranks #47,624 among WordPress.org plugins with 10+ active installations, a 5/5 rating from 2 reviews, and was last updated Oct 21, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1
v2.3.1 Current Version v2.3.1
Updated 2 weeks ago Last Update on 21 Oct, 2026
Refreshed 1 week ago Last Refreshed on
Top 50% by installs Downloads -47.9% this week Actively maintained
View on WordPress.org
Rank
#47,624
— No change
Active Installs
10+
-44.4%
KW Avg Position
67.3
— No change
Downloads
1.5K
+2 today
Support Resolved
0%
— No change
Rating
100%
Review 5 out of 5
5 (2 reviews)

Next Milestone 20

Total Progress 50%
10+ 20+
22,963
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro

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Rank Changes

45,243 46,433 47,624 48,815 50,005 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
32,942 37,091 41,241 45,390 49,539 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
Current #47,624
Change
Best #

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Active Installs Growth

Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 10 20 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
0 10 20 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
Downloads
Growth
Peak

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Reviews & Ratings

5.0
2 reviews
Overall 100%
5
2 (100%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
0 (0%)

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Plugin Details

Version
2.3.1
Last Updated
Oct 21, 2026
Requires WP
6.6+
Tested Up To
7.1
PHP Version
7.2 or higher
Author
Desku.io (A Division of Hosted.com LLC)

Support & Rating

Rating
★ ★ ★ ★ ★ 5
Reviews
2
Support Threads
0
Resolved
0%

Keywords

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Frequently Asked Questions

Common questions about Desku.io - Live Chat, Help Desk & Knowledge Base

Yes. The plugin connects your WordPress site to the Desku.io platform, which is where you'll manage conversations, configure your chatbot, and access your support dashboard. You can get started with a free forever account at desku.io, or sign up for a 14-day free trial to experience the full functionality of the paid plans - no credit card required.
Not at all. The plugin handles everything for you. Once you install and activate it, you can login through the setup wizard and choose your chat widget. There's no need to paste scripts into your header, edit theme files, or write any code.
Yes. Desku.io integrates directly with WooCommerce and Easy Digital Downloads. Your support agents can view order details, transaction history, and customer information directly in the support dashboard, making it easier to resolve purchase-related questions without switching between tools.
Yes. Desku.io includes a no-code AI chatbot builder that you can train using your own knowledge base articles and FAQs. The chatbot answers common customer queries automatically and hands off complex conversations to your live agents. The knowledge base is also accessible to customers directly through the chat widget for self-service support.
Yes. Desku.io is built with privacy and data protection as a priority. The platform follows GDPR guidelines, encrypts all data transmissions, and provides detailed documentation about its compliance practices. You can review the full details on the GDPR compliance page.

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