by DevDiggers 0 (0 reviews)

Order Communication for WooCommerce – Order Chat & Customer Messages

Name: Order Communication for WooCommerce – Order Chat & Customer Messages
Author: DevDiggers

Order chat for WooCommerce. Customers message you about an order from My Account, and your team replies from one shared support Inbox.

Order Communication for WooCommerce ranks #72,317 among WordPress.org plugins with 0+ active installations, and was last updated Oct 24, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.0.0 Current Version v1.0.0

Updated 1 week ago Last Update on 24 Oct, 2026

Refreshed 2 days ago Last Refreshed on

Downloads -58% this week Actively maintained

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#72,317

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103

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Next Milestone 10

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0+ 10+

44,749

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8,000,000

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Pro

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Active Installs 0,000,000+

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Plugin Details

Version: 1.0.0
Last Updated: Oct 24, 2026
Requires WP: 6.5+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: DevDiggers

Support & Rating

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Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

customer messages customer support order chat order messages woocommerce chat

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Frequently Asked Questions

Common questions about Order Communication for WooCommerce – Order Chat & Customer Messages

They open the order in My Account > Orders > View and write in the chat under the order details. The Messages column in their orders list also links to it.

In the Inbox under Order Communication, or in the Order Communication box on the WooCommerce order edit screen. Both show the same conversation.

No. The chat lives in My Account, so customers need to be logged in. If a guest later creates an account with the same email address and the order is linked to it, they can use the chat on that order.

File sharing is part of Pro. In the free plugin, messages are text only.

No. Each conversation belongs to one WooCommerce order, which keeps post-purchase support tied to the right order. For pre-sale questions on product pages you would still use a contact form or a site-wide chat.

No. Messages are stored in your own WordPress database and sent with the WooCommerce mailer. No third party chat service is involved.

Yes. An open chat checks for new messages every 15 seconds by default. You can change the interval under Configuration > Chat.

Yes. Under Configuration > General, choose the order statuses customers can write on. You can also close any single conversation from its header.

Yes. Under Configuration > Emails you can edit the subject, heading and message of the store and customer emails, use placeholders such as {customer_name} and {order_number}, and choose who receives the store alerts.

Yes. The plugin supports WooCommerce High-Performance Order Storage and the classic orders table.

Order Communication for WooCommerce – Order Chat & Customer Messages

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