by DoubleScale 5 (7 reviews)

DoubleScale CRM | All-in-One CRM – Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More

Name: DoubleScale CRM | All-in-One CRM – Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More
Rating: 5.0 (7 reviews)
Author: DoubleScale

All-in-one WordPress CRM: email, SMS and WhatsApp marketing, newsletters, sales pipeline, booking, helpdesk, MCP and automations. A self-hosted CRM.

DoubleScale CRM ranks #17,940 among WordPress.org plugins with 80+ active installations, is #450 of 2,134 in the Calendar & Events category, a 5/5 rating from 7 reviews, and was last updated Oct 29, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.8.0 Current Version v1.8.0

Updated 1 week ago Last Update on 29 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#450 of 2,134 in Calendar & Events Top 25% by installs Downloads +61.2% this week Actively maintained

View on WordPress.org

Rank

#17,940

— No change

Active Installs

80+

-11.1%

KW Avg Position

59.7

0.4 worse

Downloads

8.2K

+6 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (7 reviews)

Next Milestone 90

Total Progress 60%

80+ 90+

877

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 4 more installs to reach 90+

Rank Changes

Current #17,940

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

7 reviews

Overall 100%

7 (100%)

0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for DoubleScale CRM. Checked 1 month ago.

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Plugin Details

Version: 1.8.0
Last Updated: Oct 29, 2026
Requires WP: 5.8+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: DoubleScale

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 7
Support Threads: 0
Resolved: 0%

Keywords

crm Email Marketing newsletter sales pipeline Wordpress CRM

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TL;DR

AI summary of the plugin's readme

DoubleScale is for founders, agencies, marketers, course creators, and revenue teams who want a WordPress-native CRM instead of using separate SaaS tools. It combines CRM, sales pipelines, email/SMS/WhatsApp campaigns, booking, helpdesk, tasks, SMTP, and automation into one plugin so users don't need multiple logins and integrations.

Contact database with segmentation
Sales pipelines and invoicing
Email, SMS, WhatsApp campaigns
Self-service appointment booking
Team task management
Multi-provider SMTP routing
Ticket-based helpdesk
Analytics dashboards and reports

Frequently Asked Questions

Common questions about DoubleScale CRM | All-in-One CRM – Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More

Yes, that is what it is built for. DoubleScale covers contact management, email marketing and newsletters, marketing automation, sales pipelines, proposals and invoices, appointment booking, a helpdesk, built-in SMTP and reports in one plugin, with SMS, WhatsApp, tasks and projects available in Pro. Every module shares one contact record, one activity timeline and one automation engine, so you can retire separate tools such as a hosted CRM, Mailchimp, Calendly, an SMTP plugin and a standalone helpdesk.

Yes. Click Control Modules in the DoubleScale header to switch Sales (and its sub-modules), Campaigns, Automations, Forms, Booking, Helpdesk, Tasks, Projects and SMTP on or off. A disabled module's menus, APIs, background jobs and role permissions are paused, and everything comes back exactly as it was when you turn it on again. Contacts are always on.

Most WordPress CRM plugins focus on contacts, email marketing and automation. DoubleScale includes those and adds sales pipelines, proposals and invoices, appointment booking, a support ticket system, a client portal and built-in SMTP, all around the same contact record, so you do not need extra plugins for each. See the full DoubleScale vs FluentCRM comparison.

No. DoubleScale never charges per contact, and the free plugin supports unlimited contacts. Sites with more than 100,000 contacts have been benchmarked.

In your own WordPress database. Contacts, deals, documents, emails, tickets and tracking events are stored in tables on your server. Third-party services such as email providers, Twilio or Stripe are only contacted when you connect them yourself.

Yes, natively. Customers and orders flow into the CRM, and you can trigger campaigns and automations from order, subscription, review and abandoned cart events, including abandoned cart recovery. See the DoubleScale WooCommerce CRM integration guide.

Yes, with DoubleScale Pro. SMS is sent through Twilio and WhatsApp through the WhatsApp Business Platform with Meta-approved templates. Both use the same audiences, composer and merge tags as email, in campaigns and in automations.

It offers the core scheduling experience: availability rules, embeddable booking pages, confirmations, reminders and automatic time zones. The difference is that every booking lands on the contact record and stays in your own database. Booking automations, paid bookings, waiting lists, video meeting links and calendar sync are available in Pro.

For many small and growing teams, yes. You get a shared ticket inbox with statuses, priorities, tags, internal notes, agent assignment, attachments, email notifications, reports and a customer support portal. Pro adds email-to-ticket through IMAP, custom ticket fields, auto close and an incoming webhook. Because tickets sit next to sales and marketing data, agents always see the full customer history.

Yes. Add the [doublescale_support_portal] shortcode to any page for a dedicated support portal, or use the [doublescale_client_portal] shortcode to give customers one place for their tickets, proposals, invoices and bookings. The client portal page is created automatically when you activate the plugin.