by DoubleScale 5 (5 reviews)

DoubleScale | All-in-One CRM – Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More

Name: DoubleScale | All-in-One CRM – Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More
Rating: 5.0 (5 reviews)
Author: DoubleScale

Self-hosted CRM for newsletter, email marketing, SMS marketing, and WhatsApp marketing — plus sales, booking, helpdesk, and automations. One plugin.

DoubleScale ranks #16,956 among WordPress.org plugins with 90+ active installations, is #345 of 1,913 in the Calendar & Events category, a 5/5 rating from 5 reviews, and was last updated Sep 21, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.2

v1.4.0 Current Version v1.4.0

Updated 1 day ago Last Update on 21 Sep, 2026

Refreshed 8 hours ago Last Refreshed on

#345 of 1,913 in Calendar & Events Top 25% by installs Downloads -40.9% this week Actively maintained

View on WordPress.org

Rank

#16,956

— No change

Active Installs

90+

+500%

KW Avg Position

114.3

0.4 better

Downloads

5.2K

+5 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (5 reviews)

Next Milestone 100

Total Progress 10%

90+ 100+

4,476

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #16,956

Change

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

5 reviews

Overall 100%

5 (100%)

0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for DoubleScale. Checked 8 hours ago.

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Plugin Details

Version: 1.4.0
Last Updated: Sep 21, 2026
Requires WP: 5.8+
Tested Up To: 7.1.2
PHP Version: 7.4 or higher
Author: DoubleScale

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 5
Support Threads: 0
Resolved: 0%

Keywords

crm Email Marketing helpdesk newsletter sales pipeline

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TL;DR

AI summary of the plugin's readme

DoubleScale is for founders, agencies, marketers, course creators, and revenue teams who want a WordPress-native CRM instead of using separate SaaS tools. It combines CRM, sales pipelines, email/SMS/WhatsApp campaigns, booking, helpdesk, tasks, SMTP, and automation into one plugin so users don't need multiple logins and integrations.

Contact database with segmentation
Sales pipelines and invoicing
Email, SMS, WhatsApp campaigns
Self-service appointment booking
Team task management
Multi-provider SMTP routing
Ticket-based helpdesk
Analytics dashboards and reports

Frequently Asked Questions

Common questions about DoubleScale | All-in-One CRM – Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More

Yes — that's exactly the design. Each module is built to feel like a dedicated product, but they share a single contact record, a single activity timeline, a single automation engine, a single reporting layer, and a single user model. You can install DoubleScale and turn off your CRM, Pipedrive/HubSpot, Mailchimp, Twilio dashboard, Calendly, SMTP plugin, helpdesk, and reporting tool on the same day.

Most WordPress CRMs cover contacts + email + automation. DoubleScale covers that plus booking, tasks, a multi-channel helpdesk inbox, SMTP routing, and a full analytics layer — in the same plugin, around the same contact record. You're not bolting on FluentBooking + WP Mail SMTP + a separate helpdesk; it's all built in.

No. DoubleScale doesn't charge per contact. The free Starter plan handles unlimited contacts. Installs running 100,000+ contacts have been benchmarked.

In your WordPress database. The CRM, deals, email content, support threads, and tracking events all live in tables on your server. Optional third-party services (SMTP providers, Twilio, etc.) are only used when you configure them yourself.

Yes — natively. Orders, customers, abandoned carts, and product purchases flow into the CRM. Trigger campaigns or automations from cart events. Set up abandoned-cart recovery in minutes.

Yes. SMS via Twilio and WhatsApp Business are available in Pro packages. Both share the same audience, composer, and merge-tag system as email.

Same core experience — availability windows, embeddable booking pages, automated confirmations, time-zone handling. The difference: bookings land on the contact record, can trigger automations, and your data never leaves your install. Stripe payments and Google Calendar sync are Pro extensions.

For most teams, yes. The unified inbox handles email, SMS, and WhatsApp threads with team assignment, status, and contact context. Heavy SLA / ticketing workflows may still warrant a dedicated helpdesk — but for support that lives next to sales and marketing data, this is a clean replacement.

DoubleScale adds seven scoped WordPress roles — CRM Manager, Sales Manager, Sales Rep, Support Manager, Support Agent, Booking Manager, and Booking Agent — plus full access for site administrators. Sales reps see only their own deals; sales managers and CRM managers see the full pipeline; support agents see assigned tickets while support managers see the entire inbox; booking agents manage their own calendars while booking managers oversee the whole schedule. Users can combine roles, activity is attributed by user, and in-app notifications keep the team aligned. See User roles in the description above for the full capability matrix.

15 form builders. Four ship in the free plugin — Contact Form 7, WPForms, Fluent Forms, and Quill Forms. Eleven more are available with Pro — Elementor Forms, Gravity Forms, Ninja Forms, Formidable, Forminator, MetForm, WS Form, Bit Form, SureForms, eForm, and JetFormBuilder. Form submissions create or update contacts with tags, lists, and field mapping.