ELEX WordPress HelpDesk & Customer Ticketing System
ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.
ELEX WordPress HelpDesk & Customer Ticketing System ranks #11,536 among WordPress.org plugins with 200+ active installations, is #1,914 of 14,124 in the E-commerce category, a 3.9/5 rating from 7 reviews, and was last updated Oct 7, 2026. Data from WordPress.org, refreshed twice daily — see methodology.
Next Milestone 300
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Security History
Source: WPVulnerability14 known vulnerabilities on record · 14 in the last 24 months · checked 3 months ago
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CVE-2026-48964 · Fixed in v3.3.7
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CVE-2025-14079 · Fixed in v3.3.6
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CVE-2025-68837 · Fixed in v3.3.6
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CVE-2025-9343 · Fixed in v3.3.5
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CVE-2025-13534 · Fixed in v3.3.3
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CVE-2025-10039 · Fixed in v3.3.0
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CVE-2025-12169 · Fixed in v3.3.1
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CVE-2025-10054 · Fixed in v3.3.2
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CVE-2025-12023 · Fixed in v3.3.2
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CVE-2025-12022 · Fixed in v3.3.2
Showing the 10 most recent of 14 records.
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- Version
- 3.3.8
- Last Updated
- Oct 07, 2026
- Requires WP
- 3.0.1+
- Tested Up To
- 7.1
- PHP Version
- 7.1.8 or higher
- Author
- ELEXtensions
Support & Rating
- Rating
- ★ ★ ★ ★ ☆ 3.9
- Reviews
- 7
- Support Threads
- 0
- Resolved
- 0%
Keywords
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TL;DR
AI summary of the plugin's readmeThis plugin is for WordPress and WooCommerce site owners who need a customer support ticketing system. It centralizes customer queries into tickets with self-hosted data storage, automation, and agent management tools instead of relying on cloud-based SaaS helpdesk services.
- Unlimited tickets and agents
- Email piping
- Auto-tagging and auto-assigning tickets
- Triggers and automation
- Canned responses and rich text
- WooCommerce integration
- Easy Digital Downloads (EDD) integration
- Backup and restore
Frequently Asked Questions
Common questions about ELEX WordPress HelpDesk & Customer Ticketing System
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