by Fernando Tellado 5 (17 reviews)

EU Withdrawal and Legal Guarantee Compliance

Name: EU Withdrawal and Legal Guarantee Compliance
Rating: 5.0 (17 reviews)
Author: Fernando Tellado

Free EU consumer-rights toolkit: withdrawal function, harmonised legal guarantee notice (GARAN), checkout consents, Article 16 exclusions.

EU Withdrawal and Legal Guarantee Compliance ranks #5,095 among WordPress.org plugins with 1,000+ active installations, is #813 of 14,124 in the E-commerce category, a 5/5 rating from 17 reviews, and was last updated Oct 29, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v2.3.4 Current Version v2.3.4

Updated 1 week ago Last Update on 29 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#813 of 14,124 in E-commerce Top 10% by installs Downloads -68.4% this week Actively maintained

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Rank

#5,095

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Active Installs

1K+

-48.3%

KW Avg Position

0.3 better

Downloads

17.5K

+12 today

Support Resolved

83%

— No change

Rating

100%

Review 5 out of 5

5 (17 reviews)

Next Milestone 2K

Total Progress 96.3%

1K+ 2K+

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Growth Needed

8,000,000

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Reviews & Ratings

5.0

17 reviews

Overall 100%

17 (100%)

0 (0%)

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Unresolved

Total Threads

Resolved

Unresolved

83%

Resolution Rate

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Source: WPVulnerability

No known vulnerabilities on record for EU Withdrawal and Legal Guarantee Compliance. Checked 2 months ago.

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Plugin Details

Version: 2.3.4
Last Updated: Oct 29, 2026
Requires WP: 6.0+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: Fernando Tellado

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 17
Support Threads: 6
Resolved: 83%

Keywords

consumer rights garan legal guarantee withdrawal woocommerce

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners in the EU who need to comply with Directive (EU) 2023/2673's online withdrawal requirement taking effect June 19, 2026. It provides a digital withdrawal function with receipt hashing, Article 16 exclusions, and GDPR data tools so merchants can process withdrawal requests without a paid add-on.

SHA-256 receipt hash
Article 16 category exclusions
GDPR data exporter and eraser
My Account withdrawal endpoint
Withdrawal shortcode
Configurable 14-day deadline
Bulk actions for requests
Private order notes and emails

Frequently Asked Questions

Common questions about EU Withdrawal and Legal Guarantee Compliance

It is the official EU notice on the legal guarantee of conformity: the one headed "LEGAL GUARANTEE", with the QR code and the GARAN label. Article 22a of Directive 2011/83/EU, added by Directive (EU) 2024/825, makes it mandatory from 27 September 2026 for everyone selling goods to consumers in the EU, and Implementing Regulation (EU) 2025/1960 fixes its design. It does not cover B2B sales, services or digital content, so the plugin only shows it when the cart or the order holds at least one product that is not virtual. Online the law asks for it in colour, unedited and in a prominent place, and the Commission's guidelines add that it should be shown in full, legible at the default display size and with a clickable link to the same destination as its QR code. The plugin does all of that, in the 24 EU languages, at both checkouts and in your order emails. It arrives switched off on sites updating from an earlier version, with a notice in the dashboard, because it changes what your customers see at the checkout. New installs start with it on. Switch it on under EU Compliance → Settings → EU legal guarantee notice (GARAN).

Not yet, and most shops do not need it. GARAN is a different thing from the notice: the notice covers the legal guarantee and every shop selling goods has to display it, while GARAN stands for a commercial durability guarantee that a producer chooses to offer. It is mandatory only when that guarantee costs the consumer nothing, covers the whole product and lasts more than two years. When it does, the producer must use the label and you, as the seller, have to show it on the products that carry one, which in many catalogues is none of them. It cannot ship bundled the way the notice does, because the producer fills in the years, the trademark and the model identifier. Per-product GARAN fields are the next step for this module. Unlike the notice, the label may be shown online in a nested format that expands on the first click.

They are the official files from the European Commission guidelines page, bundled unmodified under assets/guarantee-notice/ with the md5 of each one in CHECKSUMS.txt so you can check that nothing was touched. The one exception is the English PNG: the Commission's PNG package ships 23 languages and no English, so that single file is rendered from the official English PDF at the same size as the other 23, with nothing edited, cropped or added. Its origin is recorded in the same file. © European Union, 2025. Reused under the CC BY 4.0 licence, the Commission reuse policy implemented by Decision 2011/833/EU.

Pick another display mode under EU Compliance → Settings → EU legal guarantee notice (GARAN): The whole notice (default). The reading nobody disputes: the guidelines do accept showing it behind a first click, but the regulation describes that nested format only for the GARAN label. A disclosure: a line that expands into the notice, with the native <details> element. A popover: a button that opens the notice large over the page. This is the one for narrow columns, such as the Storefront order review at about 279px, where a full-width notice comes out too small to read. Nothing at the checkout, for shops that place it themselves. Emails and footer link keep working. On phones the full notice is around 330px wide, so the image always links to the full-size file.

The notice says "minimum two years" because that is the EU floor, and it cannot be edited: the regulation requires it unaltered. Spain raised the legal guarantee on new goods to three years from delivery (Art. 120.1 TRLGDCU), so the plugin prints a short line next to the notice, never inside it, linking to your terms and conditions page and, if you write the id of its heading in the settings, to the exact section. Automatic when your WooCommerce base country is Spain, and forceable either way for shops selling into Spain from elsewhere. Second-hand goods can carry a shorter period, never under one year, and the official notice already says so.

Yes. Put [ayudawp_guarantee_notice] on a page for the notice in full (mode="details" or mode="popover" for the other two), select that page in the settings, and [ayudawp_guarantee_link] gives you a permanent link to it, exactly like [ayudawp_withdrawal_link] does for the withdrawal page. Both accept text and class. You can also replace the bundled file per language from your media library, in the same settings section, for example to serve it from your own CDN. Whatever you pick is shown unedited, so it has to be the official notice in that language, in colour and complete.

In the language of the page, and in the language of the order for the emails, on shops running WPML or Polylang. The Commission publishes it in the 24 official EU languages; a shop in a language that is not one of them gets the official language of its own member state, so Catalan, Basque and Galician get the Spanish notice and Luxembourgish the French one. Anything else falls back to the language you pick in settings. The ayudawp_euw_guarantee_fallback_lang and ayudawp_euw_guarantee_language_aliases filters change both rules.

They solve different halves of the same obligation: the native feature is a form, and this plugin is the toolkit around it. WooCommerce 11.1 added order_withdrawal (off by default, under WooCommerce > Settings > Advanced > Features): a two-step public form on its own My Account endpoint, with a review screen and an acknowledgement email. What it does not do is link that form from anywhere: no My Account entry, no button on the order row, no line in the transactional emails, no footer link, which is the part Article 11a is actually about. It also keeps no record you can work with (no statuses, no notes, no export), and knows nothing about the Article 16 exceptions, the checkout consents, the Annex I.B model, the deadline of each order or the legal guarantee notice. With both switched on, your shop answers with two forms at two addresses, each keeping its own record and sending its own acknowledgement, and nothing merges them. The settings page warns you when that happens. Keep one of the two.

Yes, on WooCommerce sites and for customers with an account. My Account → Right of withdrawal opens with their own requests: date, order, scope, current status, the note you write when you resolve it and the receipt code. The row of an order that already has a request shows that status where the button was, and a rejected request keeps its "Contest the rejection" button. A request is listed when the customer sent it while signed in, or when it is linked to one of their own orders. The address of the account is deliberately not used: WooCommerce lets a customer change it without confirming the new one, so listing by address would expose requests sent as a guest from any address with no account. For guests the trace is the acknowledgement and the status emails, which is the durable medium the directive asks for. You can switch the whole thing off under EU Compliance → Settings → General.

Yes, with ayudawp_euw_consent_hook, but read the trade-off first. They render on woocommerce_after_order_notes, in the customer-details column, which WooCommerce renders once and leaves alone. The order-review panel next to the terms acceptance looks like the natural home, but WooCommerce re-renders it on every AJAX refresh, so a checkbox placed there is duplicated and loses what the customer already ticked whenever they change address, shipping or payment. add_filter( 'ayudawp_euw_consent_hook', function () { return 'woocommerce_review_order_before_submit'; } ); Returning an empty string suppresses the render entirely. ayudawp_euw_consent_applies decides per cart and ayudawp_euw_consent_is_required makes either one mandatory.