by Fernando Tellado
1 (14 reviews)
EU Withdrawal Compliance
Adds the EU online withdrawal function required by Directive (EU) 2023/2673, applicable from June 19, 2026.
Compatible with WP 7
v1.4.0
Current Version v1.4.0
Updated 2 months ago
Last Update on 15 May, 2026
Refreshed 6 hours ago
Last Refreshed on
Rank
#6,214
—
No change
Active Installs
1+
—
No change
KW Avg Position
32.5
—
No change
Downloads
4.5K
+17 today
Support Resolved
96%
—
No change
Rating
20%
Review 1 out of 5
1
(14 reviews)
Next Milestone 10
0+
10+
5,416
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#6,214
Change
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1.0
14 reviews
Overall
20%
5
14
(100%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
Tracked Keywords
Showing 2 of 2| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| consumer rights | 24 | — | Tag | 1 day ago |
| withdrawal | 41 | — | Tag | 1 day ago |
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Support Threads Overview
Resolved
Unresolved
23
Total Threads
22
Resolved
1
Unresolved
96%
Resolution Rate
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Start Tracking FreePlugin Details
- Version
- 1.4.0
- Last Updated
- May 15, 2026
- Requires WP
- 6.0+
- Tested Up To
- 7
- PHP Version
- 7.4 or higher
- Author
- Fernando Tellado
Support & Rating
- Rating
- ★ ☆ ☆ ☆ ☆ 1
- Reviews
- 14
- Support Threads
- 23
- Resolved
- 96%
Keywords
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Frequently Asked Questions
Common questions about EU Withdrawal Compliance
Yes, when WooCommerce is active. If the order is older than the configured window the plugin rejects the request with a clear message. From version 1.2.0 you can configure the calculation basis (order date vs. completion date) and add extra grace days directly from WooCommerce → EU Withdrawal. The legacy ayudawp_euw_grace_days and ayudawp_euw_skip_deadline_check filters still work for programmatic overrides.
You have two options, which can be combined: By category: from WooCommerce → EU Withdrawal → Article 16 exclusions pick the WooCommerce categories whose products fall under one of the Article 16 exceptions (custom-made, perishable, sealed digital content opened by the consumer, hygiene-sealed items, etc.). By product: when editing a product, tick the Excluded from right of withdrawal checkbox under the General tab. When a withdrawal request lands on an order containing excluded items, the plugin flags it in the admin notification email and on the request detail screen. The request is never auto-rejected, because a partial withdrawal over the non-excluded items in the same order can still be valid. The admin reviews and decides.
It is a SHA-256 hash computed from the request data (post ID, customer name, email, order reference, scope, order date and submission timestamp). The customer keeps the email as a tamper-evident proof on a durable medium. If a dispute later arises, you can recompute the hash from the stored fields with the ayudawp_euw_compute_receipt_hash() helper and confirm the original submission was not altered.
Each request is saved as a private custom post type entry called ayudawp_withdrawal. You can manage them under WooCommerce → Withdrawals in your admin area. They are not publicly accessible from the frontend.
Yes. The plugin declares HPOS compatibility on load.
Yes. The form accepts both the internal WooCommerce order ID and the displayed order number. The resolver looks up the customer-facing number in the standard _order_number post meta, which covers WooCommerce Sequential Order Numbers (free and Pro), Custom Order Numbers for WooCommerce (WPFactory) and any plugin that follows the same convention. For plugins that store the number elsewhere or compute it on the fly (e.g. YITH Sequential Order Number, custom integrations), use the ayudawp_euw_pre_resolve_wc_order filter to provide your own resolver.
No. By default the notice is only added to the customer-facing emails relevant to the withdrawal window: order processing, completed and customer invoice (the manually triggered one). Admin emails never receive the notice. The notice is also gated by the configured list of eligible order statuses (default: Processing and Completed) so the manual invoice email only carries it when the order is in one of those statuses. You can change the email list with the ayudawp_euw_email_ids filter and the status list under WooCommerce → EU Withdrawal → Eligible order statuses or with the ayudawp_euw_allowed_statuses filter.
All strings are translation-ready. Translations are managed through the official WordPress.org platform at translate.wordpress.org, so any locale with enough translated strings is delivered automatically to your site when the WordPress site language matches. Contributions to existing or new locales are welcome there.
The plugin asks for explicit privacy policy acceptance before submission and stores the visitor IP and user agent only for the purpose of legal traceability of the request. See the Privacy section above for the full list of stored fields. From version 1.4.0 the plugin also integrates natively with the WordPress GDPR tools: a suggested Privacy Policy snippet appears in Settings → Privacy → Policy Guide, and withdrawal data is exposed to Tools → Export Personal Data and Tools → Erase Personal Data so admins can fulfil access and erasure requests without leaving the WordPress admin.
The withdrawal log is independent of the WordPress user table — it lives as a private custom post type indexed by the customer email. Deleting the user account does not delete the log automatically; the customer must request erasure through Tools → Erase Personal Data (where the plugin registers an eraser that removes every withdrawal request matching the customer email) or you can delete the corresponding ayudawp_withdrawal entries manually if your retention policy requires it.