by Fortuna 1 (0 reviews)

Fortuna AI Customer Service

Name: Fortuna AI Customer Service
Author: Fortuna

Connect WooCommerce to Fortuna to sync support data, recover onboarding, and run approval-aware support workflows.

Fortuna AI Customer Service ranks #67,753 among WordPress.org plugins with 1+ active installations, is #7,243 of 14,124 in the E-commerce category, a 1/5 rating from 0 reviews, and was last updated Sep 8, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9 (Current: 7.1.4)

v1.0.4 Current Version v1.0.4

Updated 1 month ago Last Update on 08 Sep, 2026

Refreshed 1 week ago Last Refreshed on

#7,243 of 14,124 in E-commerce

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Rank

#67,753

— No change

Active Installs

-50%

KW Avg Position

N/A

— No change

Downloads

504

+2 today

Support Resolved

— No change

Rating

20%

Review 1 out of 5

1 (0 reviews)

Next Milestone 10

Total Progress 10%

0+ 10+

54,816

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #67,753

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

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Reviews & Ratings

1.0

0 reviews

Overall 20%

0 (0%)

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Plugin Details

Version: 1.0.4
Last Updated: Sep 08, 2026
Requires WP: 5.8+
Tested Up To: 6.9
PHP Version: 7.4 or higher
Author: Fortuna

Support & Rating

Rating: ★ ☆ ☆ ☆ ☆ 1
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

automation customer support helpdesk refunds woocommerce

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Frequently Asked Questions

Common questions about Fortuna AI Customer Service

Yes. The plugin connects a WooCommerce store to the hosted Fortuna service.

No. WooCommerce must be installed and active before you activate the plugin.

Start in Fortuna Connections and follow WordPress approval when available. You can also download the plugin ZIP, copy the setup link, upload and activate the ZIP in WordPress, then paste the setup link in Fortuna AI Customer Service if setup is not already loaded. The Setup link field is for the Fortuna setup link only; do not paste the browser URL from Fortuna. Activation key entry is under Advanced.

Yes. Fortuna AI -> Settings includes an optional Backend API Base field. Leave it blank for the normal hosted Fortuna service. Use a fully qualified backend such as http://127.0.0.1:8790/api/v1 only when you intentionally need a WordPress test store to connect against a non-production Fortuna environment.

The plugin syncs store metadata, products, categories, orders, policies, shipping methods, and payment gateway context used by Fortuna.

Yes. When you use the connect flow, load a Fortuna setup link, or run the connector after activation, the plugin exchanges setup and connector requests with the hosted Fortuna service at app.hirefortuna.com and api.hirefortuna.com. After you connect your store, the plugin sends the store data needed for support automation, including store metadata, products, categories, orders, policy content, shipping methods, and payment gateway context. The plugin settings also include an advanced backend override for controlled testing. The service terms are at https://hirefortuna.com/terms and the privacy policy is at https://hirefortuna.com/privacy.