by Fortuna
0 (0 reviews)
Fortuna AI Customer Service
Connect WooCommerce to Fortuna to sync support data, recover onboarding, and run approval-aware support workflows.
Tested up to WP 6.9.4 (Current: 7.0)
v1.0.1
Current Version v1.0.1
Updated 4 weeks ago
Last Update on 15 May, 2026
Refreshed 3 weeks ago
Last Refreshed on
Rank
#45,559
—
No change
Active Installs
0+
-100%
KW Avg Position
173
—
No change
Downloads
164
+2 today
Support Resolved
0%
—
No change
Rating
0%
Review 0 out of 5
0
(0 reviews)
Next Milestone 10
0+
10+
6,397
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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Rank Changes
Current
#45,559
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0.0
0 reviews
Overall
0%
5
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4
0
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3
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2
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1
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Tracked Keywords
Showing 1 of 1| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| helpdesk | 173 | — | Tag | 1 month ago |
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- Version
- 1.0.1
- Last Updated
- May 15, 2026
- Requires WP
- 5.8+
- Tested Up To
- 6.9.4
- PHP Version
- 7.4 or higher
- Author
- Fortuna
Support & Rating
- Rating
- ☆ ☆ ☆ ☆ ☆ 0
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Fortuna AI Customer Service
Yes. The plugin connects a WooCommerce store to the hosted Fortuna service.
No. WooCommerce must be installed and active before you activate the plugin.
The normal path starts in Fortuna Connections. Enter the live WooCommerce site URL, approve the request in WordPress, and Fortuna installs or opens the plugin for that store. The Recovery setup link field is a fallback for manual zip installs or expired handoffs; do not paste the browser URL from Fortuna. Activation key entry remains available only as a support-assisted fallback.
Yes. Fortuna AI -> Settings includes an optional Backend API Base field for support-assisted verification or controlled local testing. Leave it blank for the normal hosted Fortuna service. Use a fully qualified backend such as http://127.0.0.1:8790/api/v1 only when you intentionally need a WordPress test store to connect against a non-production Fortuna environment.
The plugin syncs store metadata, products, categories, orders, policies, shipping methods, and payment gateway context used by Fortuna.
Yes. When you use the connect flow, load a Fortuna setup link, or run the connector after activation, the plugin exchanges setup and connector requests with the hosted Fortuna service at app.hirefortuna.com and api.hirefortuna.com. After you connect your store, the plugin sends the store data needed for support automation, including store metadata, products, categories, orders, policy content, shipping methods, and payment gateway context. The plugin settings also include an advanced backend override for support-assisted verification or controlled local testing. The service terms are at https://hirefortuna.com/terms and the privacy policy is at https://hirefortuna.com/privacy.