by Fortuna 1 (0 reviews)

Fortuna AI Customer Service

Name: Fortuna AI Customer Service
Author: Fortuna

Connect WooCommerce to Fortuna to sync support data, recover onboarding, and run approval-aware support workflows.

Fortuna AI Customer Service ranks #53,120 among WordPress.org plugins with 1+ active installations, is #6,329 of 12,463 in the E-commerce category, a 1/5 rating from 0 reviews, and was last updated May 4, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9 (Current: 7.1.2)

v1.0.0 Current Version v1.0.0

Updated 4 months ago Last Update on 04 May, 2026

Refreshed 9 hours ago Last Refreshed on

#6,329 of 12,463 in E-commerce Downloads -74.2% this week

View on WordPress.org

Rank

#53,120

— No change

Active Installs

-66.7%

KW Avg Position

192

— No change

Downloads

405

+3 today

Support Resolved

— No change

Rating

20%

Review 1 out of 5

1 (0 reviews)

Next Milestone 10

Total Progress 30%

0+ 10+

52,420

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #53,120

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

1.0

0 reviews

Overall 20%

0 (0%)

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Plugin Details

Version: 1.0.0
Last Updated: May 04, 2026
Requires WP: 5.8+
Tested Up To: 6.9
PHP Version: 7.4 or higher
Author: Fortuna

Support & Rating

Rating: ★ ☆ ☆ ☆ ☆ 1
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

automation customer support helpdesk refunds woocommerce

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Frequently Asked Questions

Common questions about Fortuna AI Customer Service

Yes. The plugin connects a WooCommerce store to the hosted Fortuna service.

No. WooCommerce must be installed and active before you activate the plugin.

The normal path starts in Fortuna Connections. Enter the live WooCommerce site URL, approve the request in WordPress, and Fortuna installs or opens the plugin for that store. The Recovery setup link field is a fallback for manual zip installs or expired handoffs; do not paste the browser URL from Fortuna. Activation key entry remains available only as a support-assisted fallback.

Yes. Fortuna AI -> Settings includes an optional Backend API Base field for support-assisted verification or controlled local testing. Leave it blank for the normal hosted Fortuna service. Use a fully qualified backend such as http://127.0.0.1:8790/api/v1 only when you intentionally need a WordPress test store to connect against a non-production Fortuna environment.

The plugin syncs store metadata, products, categories, orders, policies, shipping methods, and payment gateway context used by Fortuna.

Yes. When you use the connect flow, load a Fortuna setup link, or run the connector after activation, the plugin exchanges setup and connector requests with the hosted Fortuna service at app.hirefortuna.com and api.hirefortuna.com. After you connect your store, the plugin sends the store data needed for support automation, including store metadata, products, categories, orders, policy content, shipping methods, and payment gateway context. The plugin settings also include an advanced backend override for support-assisted verification or controlled local testing. The service terms are at https://hirefortuna.com/terms and the privacy policy is at https://hirefortuna.com/privacy.