by Lukas Böhler 5 (8 reviews)

Gleap for WordPress & WooCommerce

Name: Gleap for WordPress & WooCommerce
Rating: 5.0 (8 reviews)
Author: Lukas Böhler

AI support chat, help center, bug reports and surveys. For WooCommerce: order lookups, returns your team approves and synced customers.

Gleap for WordPress & WooCommerce ranks #10,592 among WordPress.org plugins with 300+ active installations, is #492 of 2,802 in the Contact Forms category, a 5/5 rating from 8 reviews, and was last updated Oct 12, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v14.0.0 Current Version v14.0.0

Updated 2 weeks ago Last Update on 12 Oct, 2026

Refreshed 2 days ago Last Refreshed on

#492 of 2,802 in Contact Forms Top 25% by installs Downloads +102.7% this week Actively maintained

View on WordPress.org

Rank

#10,592

— No change

Active Installs

300+

— No change

KW Avg Position

1.5 worse

Downloads

11.5K

+17 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (8 reviews)

Next Milestone 400

Total Progress 48%

300+ 400+

771

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Rank Changes

Current #10,592

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

8 reviews

Overall 100%

8 (100%)

0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for Gleap for WordPress & WooCommerce. Checked 3 months ago.

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Plugin Details

Version: 14.0.0
Last Updated: Oct 12, 2026
Requires WP: 6.4+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: Lukas Böhler

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 8
Support Threads: 0
Resolved: 0%

Keywords

AI Chatbot customer support help desk live chat woocommerce

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TL;DR

AI summary of the plugin's readme

This plugin is for developers building apps, websites, and industrial applications. It provides an in-app bug reporting tool that automatically captures replay videos, session data, and logs so users don't have to manually reproduce bugs.

In-app bug reporting
Automatic replay video capture
Session data capture
Log capture
Custom data in bug details

Frequently Asked Questions

Common questions about Gleap for WordPress & WooCommerce

Yes. You can create one for free while connecting — the Connect button takes you to Gleap and back.

Yes. On any WordPress site you get the chat with Kai, help center, bug reports, surveys and secure identification of logged-in users. The WooCommerce features appear when WooCommerce is active.

The widget (loaded from sdk.gleap.io) sends what your visitors type into it, plus technical data for bug reports (page URL, browser, console and network logs, screenshots and replays when a report is submitted). For logged-in users the plugin passes their name, email and (if set) billing phone, signed with your project secret. With WooCommerce connected, the plugin sends for each registered customer: customer ID, name, email, billing phone, number of orders, total spent, currency, account creation date, and the date and number of the last order. Guests are not synced. When a user is deleted, Gleap is told to delete the contact. Order details (items, status, shipping, returns) are not copied in bulk: Gleap reads them live through the WooCommerce REST API key the plugin creates, when Kai or your team needs them.

Open Gleap in the WordPress menu and click Disconnect. The plugin tells Gleap, deletes the WooCommerce API key it created, stops the contact sync and removes the widget. Deleting the plugin does the same and removes all its settings.

Yes. The plugin declares compatibility with High-Performance Order Storage and the cart & checkout blocks and only uses the WooCommerce order APIs.

Yes. Each site connects to Gleap separately from its own Gleap page.

Yes. On the first load after updating, your SDK key, secrets, frontend/admin switches and role restrictions are moved to the new settings page automatically. Developer hooks gleap_identify_data (filter): change the data passed to Gleap.identify. gleap_modify_token / gleap_modify_identity_token (filters): change the SDK key or identity secret at runtime.

gleap_customer_event (filter): change the contact data synced for a WooCommerce customer. gleap_backfill_roles (filter): roles imported after connecting (default customer).