by BoldGrid 4.3 (6 reviews)

Help Scout

Name: Help Scout
Rating: 4.3 (6 reviews)
Author: BoldGrid

Release 6.5.7 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Add a contact form to your website, or embed Help Scout Be …

Help Scout ranks #10,112 among WordPress.org plugins with 300+ active installations, is #72 of 479 in the Education & Support category, a 4.3/5 rating from 6 reviews, and was last updated Aug 18, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v6.5.7 Current Version v6.5.7

Updated 4 weeks ago Last Update on 18 Aug, 2026

Refreshed 9 hours ago Last Refreshed on

#72 of 479 in Education & Support Top 25% by installs Downloads -51.9% this week Actively maintained

View on WordPress.org

Rank

#10,112

-10 this week

Active Installs

300+

-29.7%

KW Avg Position

72.3

— No change

Downloads

23.1K

+1 today

Support Resolved

— No change

Rating

86%

Review 4.3 out of 5

4.3 (6 reviews)

Next Milestone 400

Total Progress 94%

300+ 400+

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #10,112

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.3

6 reviews

Overall 86%

5 (83%)

0 (0%)

1 (17%)

Security History

Source: WPVulnerability

1 known vulnerability on record · 1 in the last 24 months · checked 1 month ago

Jan 7, 2025

Help Scout [help-scout] < 6.5.7

CVE-2025-22512 · Fixed in v6.5.7

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Plugin Details

Version: 6.5.7
Last Updated: Aug 18, 2026
Requires WP: 4.5+
Tested Up To: 7.1
PHP Version: N/A
Author: BoldGrid

Support & Rating

Rating: ★ ★ ★ ★ ☆ 4.3
Reviews: 6
Support Threads: 0
Resolved: 0%

Keywords

contact form help desk documentation helpdesk support

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TL;DR

AI summary of the plugin's readme

Businesses that want to add customer support tools to their WordPress site can use this plugin. It solves the problem of connecting site visitors to Help Scout support by adding a contact form and a Beacon widget without complex setup.