by wpWax 5 (4 reviews)

HelpGent - Video Funnels and Conversational Forms for WordPress

Name: HelpGent - Video Funnels and Conversational Forms for WordPress
Rating: 5.0 (4 reviews)
Author: wpWax

Conversational form builder with async Video Funnels for WordPress. Visitors send video, voice, and screen recordings. Your team replies when ready.

HelpGent ranks #14,422 among WordPress.org plugins with 100+ active installations, is #613 of 2,578 in the Contact Forms category, a 5/5 rating from 4 reviews, and was last updated Jun 15, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7 (Current: 7.1)

v3.0.2 Current Version v3.0.2

Updated 3 months ago Last Update on 15 Jun, 2026

Refreshed 8 hours ago Last Refreshed on

#613 of 2,578 in Contact Forms Top 25% by installs

View on WordPress.org

Rank

#14,422

— No change

Active Installs

100+

-42.2%

KW Avg Position

41.5

0.2 worse

Downloads

7.3K

+1 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (4 reviews)

Next Milestone 200

Total Progress 37%

100+ 200+

7,690

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #14,422

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

4 reviews

Overall 100%

4 (100%)

0 (0%)

Security History

Source: WPVulnerability

1 known vulnerability on record · 1 in the last 24 months · checked 1 month ago

Apr 16, 2025 UNPATCHED

HelpGent – Video Funnels and Conversational Forms for WordPress [helpgent] <= 2.2.5 (unfixed)

CVE-2025-32658 · No fix released

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Plugin Details

Version: 3.0.2
Last Updated: Jun 15, 2026
Requires WP: 6.0+
Tested Up To: 7
PHP Version: 7.4 or higher
Author: wpWax

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 4
Support Threads: 0
Resolved: 0%

Keywords

Multi-Step Form conversational forms feedback form form builder video messaging

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TL;DR

AI summary of the plugin's readme

HelpGent is for WordPress site owners, agencies, consultants, and support teams who want to replace static contact forms with conversational, asynchronous video interactions. It solves the problem of static forms losing context and live chat requiring someone to be online, by letting visitors send video, voice, text, or screen recordings that the team can review and reply to whenever ready.

Multi-step conversational form builder
Video, voice, and screen recording
Async video messaging inbox
Conditional logic branching
Form bubble floating widget
Guest user access without account
Quiz builder with scored questions
Google Drive and Bunny Drive integration

Frequently Asked Questions

Common questions about HelpGent - Video Funnels and Conversational Forms for WordPress

A conversational form builder presents questions one at a time, the way a real conversation flows, instead of showing all fields on a single page. HelpGent goes further by accepting video, voice, text, and screen recordings as answers — so visitors can explain their needs in the format that feels most natural, not just by typing into a text box. The result is better data for your team and a more personal experience for your visitors.

When a visitor submits a conversational form with a video message or voice recording, the file is stored securely on your WordPress server. Your team is notified by email, opens the HelpGent inbox, watches or listens to the message, and replies with their own video, voice recording, or text — whenever they are ready. Nobody has to be online at the same time. The entire video messaging conversation lives inside WordPress.

Yes. Any visitor, including unregistered guest users, can submit a conversational form and send video messages, voice recordings, text, or screen recordings without creating a WordPress account. After their first submission, a secure guest token is sent to their email address so they can access the conversation and send follow-up messages at any time.

Voice recording is available in both the free and pro versions. Visitors record an audio message directly in the browser — no app or software required. Screen recording with voice narration is a Pro feature. Visitors can capture their screen, explain what they are seeing, and submit the recording as part of their conversational form response.

Yes. HelpGent's conversational form builder works as a contact form, feedback form, lead capture form, survey, onboarding form, job application, testimonial collector, and more. The free version includes 22+ form elements covering the most common field types, plus conditional logic to create branching multi-step forms tailored to each use case.

Open HelpGent → Forms, create a new form, and add screens using the drag-and-drop editor. Each screen is a step in the conversational form. Add elements to each screen — such as a video recording prompt, a multiple-choice question, or a text field — then set the order and any conditional logic rules that branch visitors to different screens based on their answers. Publish the form and add the shortcode to any page or post.

Yes. The quiz builder is available in the free version — you can create multi-step quizzes, assign point values to answers, and collect scored results inside WordPress. HelpGent Pro adds a quiz timer (set a time limit on the assessment) and a grade system (automatic scoring and evaluation on submission), making it suitable for formal knowledge tests, hiring screenings, course enrollment assessments, and product recommendation quizzes that need accountability and structured grading.

All video messages, voice recordings, screen recordings, and form responses are stored securely on your WordPress server by default. No data is sent to third-party servers. Pro users can optionally connect Google Drive or Bunny Storage to offload media files automatically. You remain in full control of your data at all times.

The free conversational form builder includes unlimited forms, unlimited responses, video recording (up to two minutes), voice recording, text messaging, video upload, guest user access, 22+ form elements, conditional logic, a frontend dashboard, and a set of starter templates. HelpGent Pro adds screen recording, unlimited video and voice recording length, higher video resolution, unlimited file upload size, five additional Pro form fields (Multi Select, Picture Select, Range Slider, Rating, Promoter Score/NPS), cloud storage integration with Google Drive and Bunny Drive/CDN, lead management with export, white label branding, a quiz builder with timer and grade system, save incomplete data, Pro-only templates, conditional end screens, and email template branding. View full Pro details →

Email notifications for new conversational form submissions are available in HelpGent Pro. Once enabled in the plugin settings, the admin and any specified email addresses receive a notification each time a visitor submits a form or sends a new video message in an existing thread.