by Essekia 4.5 (80 reviews)

Helpie FAQ — Accordion, Docs & Knowledge Base

Name: Helpie FAQ — Accordion, Docs & Knowledge Base
Rating: 4.5 (80 reviews)
Author: Essekia

Accordion , FAQ & Docs builder with Drag and Drop features. Helpie Accordion FAQ plugin works with Helpie Knowledge Base , Woocommerce & Elementor

Helpie FAQ ranks #2,308 among WordPress.org plugins with 9,000+ active installations, is #392 of 8,543 in the Customization category, a 4.5/5 rating from 80 reviews, and was last updated Jun 24, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7 (Current: 7.1)

v1.51 Current Version v1.51

Updated 2 months ago Last Update on 24 Jun, 2026

Refreshed 6 hours ago Last Refreshed on

#392 of 8,543 in Customization Top 5% by installs Downloads -23.1% this week

View on WordPress.org

Rank

#2,308

-1 this week

Active Installs

9K+

-2.6%

KW Avg Position

36.6

— No change

Downloads

462.7K

+51 today

Support Resolved

— No change

Rating

90%

Review 4.5 out of 5

4.5 (80 reviews)

Next Milestone 10K

Total Progress 22.4%

9K+ 10K+

114

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #2,308

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.5

80 reviews

Overall 90%

68 (85%)

2 (3%)

1 (1%)

7 (9%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

Resolution Rate

Security History

Source: WPVulnerability

12 known vulnerabilities on record · 3 in the last 24 months · checked 2 days ago

Sep 22, 2025

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.46

CVE-2025-58659 · Fixed in v1.46
Oct 16, 2024

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.7.7

CVE-2022-4974 · Fixed in v1.7.7
Sep 30, 2024

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.28

CVE-2024-47647 · Fixed in v1.28
Jul 18, 2023

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.9.13

CVE-2023-33999 · Fixed in v1.9.13
Apr 18, 2023

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.9.7

Fixed in v1.9.7
Apr 18, 2023

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.9.7

Fixed in v1.9.7
Apr 18, 2023

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.9.9

CVE-2023-1891 · Fixed in v1.9.9
Mar 4, 2022

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.7.7

CVE-2022-4974 · Fixed in v1.7.7
Feb 28, 2022

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.7.7

Fixed in v1.7.7
Feb 28, 2022

Helpie FAQ — Accordion, Docs & Knowledge Base [helpie-faq] < 1.7.7

Fixed in v1.7.7

Showing the 10 most recent of 12 records.

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Plugin Details

Version: 1.51
Last Updated: Jun 24, 2026
Requires WP: 6.5+
Tested Up To: 7
PHP Version: 7.4 or higher
Author: Essekia

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.5
Reviews: 80
Support Threads: 1
Resolved: 0%

Keywords

Accordion docs faq knowledge base menu

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who need to build FAQ, accordion, or documentation sections, including WooCommerce store owners and Elementor users. It solves the problem of organizing and displaying question-and-answer content responsively, with schema markup, search, and integrations into existing site tools.

Responsive Accordion/Toggle display
FAQ block for Gutenberg
Automatic FAQ Schema markup
Basic FAQ shortcode builder
WooCommerce FAQ tab integration
Drag and drop FAQ Groups
Elementor Accordion/FAQ widgets
Helpie Knowledge Base integration

Frequently Asked Questions

Common questions about Helpie FAQ — Accordion, Docs & Knowledge Base

Unzip the downloaded package. Upload the Helpie FAQ folder to the /wp-content/plugins/ directory of your WordPress setup. Activate the plugin from the “Plugins” menu in the WordPress Admin (OR)

Click on 'Plugins' menu option in WordPress admin. Click on 'Add New' option in plugins. Upload the 'Helpie FAQ' plugin and 'Activate' it. Adding New FAQ: Once you the activated the plugin, you will see an option Helpie Faqs in the WordPress admin sidebar menu. Under that, click on “Add New”. Enter the FAQ question in the Title box and the answer in the main content box. You can select or add FAQ categories or tags in the right side menu and assign it to a particular question. Click the publish button to create the FAQ. Display FAQ on my site: Using Helpie FAQ, you can display Faq on any of your page/ posts using three different ways: Using the Shortcode. Using the Elementor page builder. Using Widgets. Using the Shortcode: You can place the shortcode [helpie_faq] in the content area of any page you want to display the FAQ. Using the Elementor page builder: You can also display the Faq on any page using the Elementor page builder. First, download and Install the Elementor page builder from WordPress.org. Go to any pages and you will see an option “Edit with Elementor”. Just select it and it will open the elementor builder in your page. Type “Helpie FAQ” in the builder section in the left and drag it to the content area in the right. Once placed, you can see the FAQ arranged which you created. You can choose the title for Faq, choose which categories should be displayed, choose the theme either light or dark, toggle on/off, open/close the first item, and much more. You can also sort the faq by alphabetical or their publish date and even the updated date. You can either arrange it in Ascending or descending order and set the limit of faq’s to be displayed. You can also show/hide the Live search using the elementor page builder. Using the Widgets: You can also place the faq’s using the widgets option in the dashboard -> Appearance -> Widgets. You will see an option “Helpie FAQ”. You can place it anywhere in the sidebar, footer or any area which your theme allows. Using the shortcode builder: Create any new page or post and you will see an option “Add Helpie shortcode”. Click that and select the “Helpie FAQ” option in that. Using our Helpie FAQ builder, you can modify the title, filter the categories to be displayed, set the toggle option and everything else whichever could be done via settings.

If Enable - Single FAQ Page is turned off under Settings → Single FAQ Page, visiting a direct FAQ link returns a 404 by design. FAQs are then shown only via shortcode, block, or widget. Turn the setting on to give each FAQ its own public URL. This is required for Read More links that open the full answer on a separate page.

Yes, Sure. User FAQ submission is a premium feature of Helpie FAQ by which any user can submit their questions and answers which can be added to the FAQ. You can also set the option to directly publish the FAQ or to publish after approval. Email notifications can also be sent to both the Admin and User.