by
Hive Support
5 (2 reviews)
Hive Support | AI-Powered Help Desk, Live Chat and Chatbot
The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.
Hive Support ranks #23,685 among WordPress.org plugins with 30+ active installations, is #583 of 2,134 in the Calendar & Events category, a 5/5 rating from 2 reviews, and was last updated May 25, 2026. Data from WordPress.org, refreshed twice daily — see methodology.
Tested up to WP 7.0.8 (Current: 7.1.4)
v2.0.3
Current Version v2.0.3
Updated 5 months ago
Last Update on 25 May, 2026
Refreshed 2 days ago
Last Refreshed on
#583 of 2,134 in Calendar & Events
Top 50% by installs
Downloads -19.3% this week
Rank
#23,685
—
No change
Active Installs
30+
-18.9%
KW Avg Position
74.4
0.4 worse
Downloads
11.6K
+6 today
Support Resolved
0%
—
No change
Rating
100%
Review 5 out of 5
5
(2 reviews)
Next Milestone 40
30+
40+
2,822
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Need 4 more installs to reach 40+
Rank Changes
Current
#23,685
Change
Best
#
Downloads Growth
Downloads
Growth
Peak
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Upgrade NowReviews & Ratings
5.0
2 reviews
Overall
100%
5
2
(100%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
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- Version
- 2.0.3
- Last Updated
- May 25, 2026
- Requires WP
- 6.5+
- Tested Up To
- 7.0.8
- PHP Version
- 7.4 or higher
- Author
- Hive Support
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 2
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Hive Support | AI-Powered Help Desk, Live Chat and Chatbot
Hive Support plugin can be beneficial to anyone who needs to manage customer support inquiries on their WordPress website. Examples of businesses or organizations that might benefit from a support ticketing system plugin includes websites for selling products online, providers of online services, companies that make software and more. In general, any company or organization that needs to manage customer inquiries or support requests in an organized and efficient manner can benefit from using the Hive Support plugin.
No, You don't need to know any code to access the plugin. This plugin is very easy to use.
Yes, you just need to get the plugin and install it. Overall accessing process is very much user-friendly.
Yes, it is completely compatible with all themes and other tools.
Yes, an OpenAI API key is required to use the AI chatbot and related features. The ticketing system, live chat, and mailbox features all work without any API key on the free plan.
The free version includes the basic AI chatbot widget. Advanced AI features including RAG knowledge base, AI to human handoff, support queue, live agent takeover, conversation history, and reply tickets with AI are available in Hive Support Pro.
Yes. With Hive Support Pro you can allow all visitors to start a live chat, or restrict it to logged-in customers only. This gives you full control over who can reach your team directly.
Yes. Hive Support runs entirely inside your WordPress installation. Your customer data stays on your own server. There is no reliance on external SaaS platforms.
