Integration for Zoho CRM and Zoho Bigin – Contact Form 7, WPForms, Elementor, Gravity Forms and More

Contact Form 7
WPForms
Elementor Forms
Gravity Forms
Formidable Forms

Open the plugin and go to the Setup tab.
Choose Contact Form 7 as the form type.
Select the Zoho product (Zoho CRM or Zoho Bigin).
Choose the module (Leads, Contacts, Deals, and so on).
Map the Contact Form 7 fields to Zoho fields.
Save the integration.

Go to the plugin’s Setup section.
Select WPForms as the form type.
Choose Zoho CRM or Zoho Bigin and select a module.
Map WPForms fields to Zoho fields.
Save the integration.

The same general steps apply for Elementor Forms, Gravity Forms, and Formidable Forms: choose the form type, select Zoho CRM or Bigin, select a module, map fields, and then save.
What happens if a submission fails to reach Zoho?
Failed submissions are:

Recorded in the Logs section
Shown with the error message returned by Zoho
Available for manual or bulk resync, where supported

Can I send file attachments to Zoho?
For supported form plugins and modules, file uploads can be sent to Zoho and attached to the corresponding record. Availability of this feature depends on the module and your Zoho configuration.
Is real-time sync supported?
Yes. Form entries are sent to Zoho CRM or Zoho Bigin immediately after submission, subject to API availability and configuration.
Does the plugin support conditional logic?
Yes. You can configure rules that determine when submissions are sent to Zoho based on field values or other conditions.
How can I troubleshoot integration issues?
If records are not being created as expected:

Re-authenticate your Zoho account, if needed.
Check that required fields are mapped correctly.
Review the Logs page for error messages.
Verify Zoho API limits and account-level restrictions.
Contact support if the issue continues:
https://integrazo.com/pages/contact

Do I need a Zoho account to use this plugin?
Yes. You need an active Zoho CRM or Zoho Bigin account to send data from your WordPress site to Zoho.
Is data transfer secure between WordPress and Zoho?
The plugin uses:

OAuth 2.0 for authentication
Communication over HTTPS (provided your site and Zoho endpoints use HTTPS)

You should ensure your site is configured to use HTTPS for best security.
Are additional integrations planned?
We plan to extend support for more WordPress form plugins and additional Zoho features in future releases. Updates will be announced in the changelog.
Can I temporarily disable an integration?
Yes. Each integration can be enabled or disabled from the Setup page. Disabling an integration keeps its configuration but stops new submissions from being sent to Zoho.