JS Help Desk – AI-Powered Support & Ticketing System
Professional, beautiful, complete and powerful help desk & support system for WordPress.
JS Help Desk ranks #2,527 among WordPress.org plugins with 7,000+ active installations, is #14 of 479 in the Education & Support category, a 3.7/5 rating from 74 reviews, and was last updated Sep 7, 2026. Data from WordPress.org, refreshed twice daily — see methodology.
Next Milestone 8K
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Security History
Source: WPVulnerability34 known vulnerabilities on record · 22 in the last 24 months · checked 2 days ago
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.5
CVE-2026-15209 · Fixed in v3.1.5
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.4
CVE-2026-14929 · Fixed in v3.1.4
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.4
CVE-2026-14931 · Fixed in v3.1.4
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.4
CVE-2026-14928 · Fixed in v3.1.4
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.4
CVE-2026-14930 · Fixed in v3.1.4
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.1
CVE-2026-57652 · Fixed in v3.1.1
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.2
CVE-2026-56054 · Fixed in v3.1.2
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.0
CVE-2026-48887 · Fixed in v3.1.0
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.1.0
CVE-2026-48886 · Fixed in v3.1.0
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JS Help Desk – AI-Powered Support & Ticketing System [js-support-ticket] < 3.0.5
CVE-2026-2511 · Fixed in v3.0.5
Showing the 10 most recent of 34 records.
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- Version
- 4.0.0
- Last Updated
- Sep 07, 2026
- Requires WP
- 5.5+
- Tested Up To
- 7.1
- PHP Version
- 7.4 or higher
- Author
- JoomSky
Support & Rating
- Rating
- ★ ★ ★ ★ ☆ 3.7
- Reviews
- 74
- Support Threads
- 0
- Resolved
- 0%
Keywords
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TL;DR
AI summary of the plugin's readmeJS Help Desk is for WordPress site owners who need a customer support and ticketing system with help desk agents. It solves ticket management, front-end/guest ticket submission, and offers an optional AI Copilot for summarizing, translating, and drafting ticket replies.
- Front-end ticket submission
- Guest/visitor tickets
- Unlimited tickets and agents
- Unlimited departments
- Internal notes for agents
- 1-Click ticket summaries
- Instant translation of messages
- GDPR data erasure tools
Frequently Asked Questions
Common questions about JS Help Desk – AI-Powered Support & Ticketing System
