by Taras Dashkevych 0 (0 reviews)

LetMeHelp – Support & Help Desk Assistant

Name: LetMeHelp – Support & Help Desk Assistant
Author: Taras Dashkevych

A WordPress plugin that streamlines the contact process by providing possible solutions to common issues, reducing support requests and improving user …

LetMeHelp ranks #71,972 among WordPress.org plugins with 0+ active installations, and was last updated Apr 15, 2023. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.2.15 (Current: 7.1.4)

v1.0.2 Current Version v1.0.2

Updated 3 years ago Last Update on 15 Apr, 2023

Refreshed 1 week ago Last Refreshed on

No update in over a year

View on WordPress.org

Rank

#71,972

— No change

Active Installs

-100%

KW Avg Position

N/A

— No change

Downloads

984

+1 today

Support Resolved

— No change

Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 0%

0+ 10+

44,404

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Rank Changes

Current #71,972

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

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Plugin Details

Version: 1.0.2
Last Updated: Apr 15, 2023
Requires WP: 6.1+
Tested Up To: 6.2.15
PHP Version: 7.4 or higher
Author: Taras Dashkevych

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

help assistant help desk help links multi-step page support

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Frequently Asked Questions

Common questions about LetMeHelp – Support & Help Desk Assistant

Links in the LetMeHelp plugin connect users to helpful resources like documentation or blog articles. To add a link, navigate to the 'Links' tab in the plugin settings and click the 'Add' button. These links serve as possible solutions to common support inquiries.

The URL field requires the web address of the resource you want to link to, while the label field is for the text displayed as the link. In the keywords field, add terms related to the target resource to connect the link to user queries. Explain the importance of keywords in the LetMeHelp plugin, and how the text input field for keywords works. Keywords are essential for matching user queries to relevant links. When users enter their reason for contact, the plugin searches for links with matching keywords to suggest potential solutions. If no matching keywords are found, a "not found" message is displayed, along with a link to the next page.

Keywords are added to links when creating them in the plugin settings. If a user's input keywords match a keyword in the database, the link(s) are displayed as potential solutions. If no match is found, a "not found" message appears. In both cases, a link to the destination page is also provided.

WordPress blocks are components used to build website content. The LetMeHelp block enables the creation of a multi-step page with two steps: "Reason for contact" and "destination page". The first step prompts users to enter their reason for contact, while the second step displays the contact form or any other added WordPress blocks, currently available on the website.

The LetMeHelp block allows customization of the Subject ("Reason for contact") form and any additional text. The destination page can be customized by adding child blocks with desired content. The block also offers 'Settings' and 'Preview' modes for configuration and testing.

The destination page appears after the user submits keywords and reviews potential solutions. It is possible to customize this section by adding child blocks (such as a 'Group' block containing a 'Contact Form' block) to the LetMeHelp block. Using WordPress' default settings, it is also possible to adjust the layout and appearance of the destination page to fit the needs.

LetMeHelp – Support & Help Desk Assistant

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