by Nagendra 5 (2 reviews)

MDS Live Chat and Helpdesk

Name: MDS Live Chat and Helpdesk
Rating: 5.0 (2 reviews)
Author: Nagendra

Self-hosted live chat and support tickets for WooCommerce - real-time messaging, ticket IDs, order lookup, and free web push notifications.

MDS Live Chat and Helpdesk ranks #72,271 among WordPress.org plugins with 0+ active installations, is #10,113 of 14,124 in the E-commerce category, a 5/5 rating from 2 reviews, and was last updated Aug 8, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7.0.8 (Current: 7.1.4)

v1.5.1 Current Version v1.5.1

Updated 2 months ago Last Update on 08 Aug, 2026

Refreshed 1 week ago Last Refreshed on

#10,113 of 14,124 in E-commerce

View on WordPress.org

Rank

#72,271

— No change

Active Installs

-100%

KW Avg Position

150

1 worse

Downloads

320

+5 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (2 reviews)

Next Milestone 10

Total Progress 0%

0+ 10+

44,703

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #72,271

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

2 reviews

Overall 100%

2 (100%)

0 (0%)

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Plugin Details

Version: 1.5.1
Last Updated: Aug 08, 2026
Requires WP: 6.0+
Tested Up To: 7.0.8
PHP Version: 7.4 or higher
Author: Nagendra

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 2
Support Threads: 0
Resolved: 0%

Keywords

helpdesk live chat push notifications support woocommerce

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Frequently Asked Questions

Common questions about MDS Live Chat and Helpdesk

WooCommerce is recommended so the order-history and order-value features work, but the core chat functionality works without it.

No. MDS Live Chat and Helpdesk generates its own Web Push (VAPID) keys automatically on activation and sends notifications directly through each browser's native Web Push service - no external account or API key required. See the "External Services" section above for details on how this works.

Not currently. Agents can send photos and documents to customers from the admin chat panel, and customers can view/download them, but there is no upload option in the customer-facing widget itself.

Yes. Guests provide a name, email, and mobile number to start a chat; logged-in customers' details are used automatically.