by Abdullrahman 0 (0 reviews)

MohlaDesk – Repair & Maintenance Tracking System

Name: MohlaDesk – Repair & Maintenance Tracking System
Author: Abdullrahman

Universal repair and maintenance tracking system. Manage service tickets and allow customers to track progress in real-time with visual timelines.

MohlaDesk ranks #49,227 among WordPress.org plugins with 0+ active installations, and was last updated Sep 25, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.2

v1.0.0 Current Version v1.0.0

Updated 6 hours ago Last Update on 25 Sep, 2026

Refreshed 7 hours ago Last Refreshed on

Actively maintained

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Rank

#49,227

-12874 this week

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Rating

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0 (0 reviews)

Next Milestone 10

Total Progress 80%

0+ 10+

3,674

Ranks to Climb

Growth Needed

8,000,000

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Active Installs 0,000,000+

Growth +0.0%

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Plugin Details

Version: 1.0.0
Last Updated: Sep 25, 2026
Requires WP: 5.8+
Tested Up To: 7.1.2
PHP Version: N/A
Author: Abdullrahman

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

maintenance tracking repair tracker service desk ticket tracking work order

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Frequently Asked Questions

Common questions about MohlaDesk – Repair & Maintenance Tracking System

Customers visit your tracking page containing the [mohladesk_tracker] shortcode. They enter their Ticket ID (e.g. MHLD-1001) and the last 4 digits of their phone number. The system instantly displays their ticket summary, custom fields, and full chronological timeline with any attached inspection photos.

Security and privacy. Many simple tracking plugins only ask for a sequential ticket number. Anyone could guess consecutive numbers and view other customers' names, phone numbers, and repair details. The two-point verification guarantees that only the customer who owns the ticket can view its progress.

Yes! You can completely rebrand all labels in MohlaDesk > Settings > General & Terminology. You can rename "Ticket" to "Work Order", "Job", or "Repair", rename "Item" to "Device", "Car", "Bicycle", or "Jewelry", and rename "Customer" to "Client" or "Patient".

Yes! When updating a ticket status, you can upload a photo (e.g., diagnostic screen, broken part, or completed repair). Customers can view the photo thumbnail in their timeline and click it to open a high-definition lightbox modal.

When a ticket's status is updated and saved, MohlaDesk can automatically send an email to the customer with your personalized message and dynamic tags (such as {ticket_id}, {customer_name}, {status}, {item_name}, and {tracking_link}). You can enable or disable this feature and edit the template in MohlaDesk > Settings > Email Notifications.

Yes. MohlaDesk was built with clean scoped CSS and allows you to customize all primary colors (buttons, badges, timeline markers, cards, and text) directly in the admin. It integrates smoothly into any theme or page builder (Elementor, Block Editor, Divi, Beaver Builder, etc.).

Yes, 100%. Both the customer-facing tracking form, the visual timeline, the photo lightbox, and the WordPress admin ticket editor are fully responsive and optimized for mobile phones and tablets.

Not at all. MohlaDesk does not use heavy external libraries or jQuery. The frontend tracker is powered by lightweight modern Vanilla JavaScript and the Fetch API, loading only on pages where the shortcode is used.

Yes. In the admin ticket edit screen, every timeline entry has an Edit and Delete button. You can adjust the status, change the note, update the attached photo, or delete the record entirely.

Yes. Developers can copy the template file from mohladesk/public/views/tracker-timeline.php into their child theme at your-theme/mohladesk/tracker-timeline.php to customize the HTML layout as needed.

MohlaDesk – Repair & Maintenance Tracking System

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