by Hakan Bilginer 0 (0 reviews)

NHB SupportBot

Name: NHB SupportBot
Author: Hakan Bilginer

WooCommerce chat bot for order status, product questions, customer notes, quick replies, address updates and self-service support.

NHB SupportBot ranks #54,972 among WordPress.org plugins with 0+ active installations, is #9,190 of 12,560 in the E-commerce category, and was last updated Aug 30, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.2

v1.1.8 Current Version v1.1.8

Updated 3 weeks ago Last Update on 30 Aug, 2026

Refreshed 7 hours ago Last Refreshed on

#9,190 of 12,560 in E-commerce Actively maintained

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Rank

#54,972

— No change

Active Installs

-100%

KW Avg Position

N/A

— No change

Downloads

226

+2 today

Support Resolved

— No change

Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 20%

0+ 10+

35,232

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #54,972

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

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Reviews & Ratings

0.0

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Plugin Details

Version: 1.1.8
Last Updated: Aug 30, 2026
Requires WP: 5.8+
Tested Up To: 7.1.2
PHP Version: 7.4 or higher
Author: Hakan Bilginer

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

chat bot chatbot customer support order status woocommerce

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Frequently Asked Questions

Common questions about NHB SupportBot

Yes. SupportBot is built for WooCommerce stores and requires WooCommerce to be installed and active.

No external AI service is required by the current plugin code. Replies are handled through the plugin settings and WooCommerce store data.

Yes. Customers can check order information through the chat flow. Guest customers are asked to verify the order email address.

No. Previous orders are only available to logged-in customers. Guests can check one order at a time by entering the order number and matching email address.

If enabled by the store owner, customers can update their shipping and billing address through the chat flow. The plugin uses email verification before saving the change. Address changes are allowed once per address type, within 24 hours of placing the order, and only while the order is Processing.

Yes. Store owners can allow shipping address changes, billing address changes, or both.

Yes. Address changes are allowed only while an order is Processing.

SupportBot asks WordPress and WooCommerce to send the verification email. If the log says the email was sent but it never reaches the mailbox, the issue is usually email deliverability. Use a trusted SMTP or transactional email service, configure SPF/DKIM/DMARC for the sender domain, and avoid using temporary domains for production email.

Yes. The plugin includes settings for common replies and custom quick reply buttons.

Saved admin settings override translated defaults. Use the "Dialog text defaults" reset option in the SupportBot settings if you want saved dialog replies to use the current site language defaults. Custom buttons are store-created content and should be translated manually.