by Hakan Bilginer
0 (0 reviews)
NHB SupportBot
Lightweight WooCommerce support chatbot for order status, product questions, quick replies and customer self-service.
Compatible with WP 7.0.2
v1.1.7
Current Version v1.1.7
Updated 3 weeks ago
Last Update on 26 Jun, 2026
Refreshed 10 hours ago
Last Refreshed on
Rank
#48,589
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No change
Active Installs
0+
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KW Avg Position
N/A
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Downloads
74
+1 today
Support Resolved
0%
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No change
Rating
0%
Review 0 out of 5
0
(0 reviews)
Next Milestone 10
0+
10+
19,611
Ranks to Climb
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Growth Needed
8,000,000
Active Installs
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Tracked Keywords
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- Version
- 1.1.7
- Last Updated
- Jun 26, 2026
- Requires WP
- 5.8+
- Tested Up To
- 7.0.2
- PHP Version
- 7.4 or higher
- Author
- Hakan Bilginer
Support & Rating
- Rating
- ☆ ☆ ☆ ☆ ☆ 0
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
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Frequently Asked Questions
Common questions about NHB SupportBot
Yes. SupportBot is built for WooCommerce stores and requires WooCommerce to be installed and active.
No external AI service is required by the current plugin code. Replies are handled through the plugin settings and WooCommerce store data.
Yes. Customers can check order information through the chat flow. Guest customers are asked to verify the order email address.
No. Previous orders are only available to logged-in customers. Guests can check one order at a time by entering the order number and matching email address.
If enabled by the store owner, customers can update their shipping and billing address through the chat flow. The plugin uses email verification before saving the change. Address changes are allowed once per address type, within 24 hours of placing the order, and only while the order is Processing.
Yes. Store owners can allow shipping address changes, billing address changes, or both.
Yes. Address changes are allowed only while an order is Processing.
SupportBot asks WordPress and WooCommerce to send the verification email. If the log says the email was sent but it never reaches the mailbox, the issue is usually email deliverability. Use a trusted SMTP or transactional email service, configure SPF/DKIM/DMARC for the sender domain, and avoid using temporary domains for production email.
Yes. The plugin includes settings for common replies and custom quick reply buttons.
Saved admin settings override translated defaults. Use the "Dialog text defaults" reset option in the SupportBot settings if you want saved dialog replies to use the current site language defaults. Custom buttons are store-created content and should be translated manually.