by Mariusz Szatkowski 5 (1 reviews)

Withdraw – EU Right of Withdrawal & Returns for WooCommerce

Name: Withdraw – EU Right of Withdrawal & Returns for WooCommerce
Rating: 5.0 (1 reviews)
Author: Mariusz Szatkowski

Full or partial EU right-of-withdrawal requests (Directive 2023/2673) for WooCommerce orders, with an admin log and WooCommerce emails.

Withdraw ranks #49,544 among WordPress.org plugins with 0+ active installations, is #6,329 of 12,463 in the E-commerce category, a 5/5 rating from 1 reviews, and was last updated Sep 23, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.2

v1.6.4 Current Version v1.6.4

Updated 54 minutes ago Last Update on 23 Sep, 2026

Refreshed 6 hours ago Last Refreshed on

#6,329 of 12,463 in E-commerce Downloads -88.8% this week Actively maintained

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Rank

#49,544

— No change

Active Installs

— No change

KW Avg Position

78.5

19.5 worse

Downloads

273

+4 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (1 reviews)

Next Milestone 10

Total Progress 30%

0+ 10+

29,804

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Rank Changes

Current #49,544

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

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Reviews & Ratings

5.0

1 reviews

Overall 100%

1 (100%)

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Plugin Details

Version: 1.6.4
Last Updated: Sep 23, 2026
Requires WP: 6.5+
Tested Up To: 7.1.2
PHP Version: 8.1 or higher
Author: Mariusz Szatkowski

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 1
Support Threads: 0
Resolved: 0%

Keywords

eu refund right of withdrawal withdrawal woocommerce

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Frequently Asked Questions

Common questions about Withdraw – EU Right of Withdrawal & Returns for WooCommerce

No. This records the withdrawal request and tracks its status. Process any refund in the normal WooCommerce order screen; the request status is managed on the Withdrawal Requests screen.

Yes. Customers look up their order with the order number and the billing email used at checkout, so guests can submit a withdrawal without an account.

Only if your outgoing email is reliable, which is why it ships off. With it off, anyone holding an order number and the billing address can open the form, which is the same pair WooCommerce itself accepts for guest order tracking. With it on, the form emails a single-use link valid for one hour instead, so the address has to actually be reachable by the person asking. That makes the withdrawal function depend on your shop being able to send mail: if SMTP breaks, a guest cannot withdraw at all.

No. The plugin provides the technical withdrawal function and editable legal texts. Configure the period and wording to match your jurisdiction and the statutory model withdrawal form.

It is off until you turn it on, and even then it never blocks a purchase. The checkbox is optional and never pre-ticked, because consent that is a condition of buying is not freely given and would not hold up as an exclusion. A customer who leaves it unticked still receives the download and still keeps the right of withdrawal. The exclusion only applies to items the customer consented to AND that WooCommerce has recorded as downloaded.

No, not on its own. The plugin decides that supply has begun by reading WooCommerce download logs, so a file WooCommerce never served reads as not downloaded and the item stays withdrawable. Erring towards the customer is deliberate. If you deliver outside WooCommerce, the withdraw/digital_supply_begun filter lets you supply the truth.

Yes. Each of the four request statuses has its own WooCommerce email, sent when you change the status in the request log. The acceptance one also carries the return address, the return deadline and who pays for the return. Switch any of them off under WooCommerce → Settings → Emails if you would rather write yourself.

Whoever you say, and the plugin says nothing until you choose. Article 14(1) only lets you put the direct cost of the return on the customer if you told them so before the contract, in your withdrawal information. If you did not, it is yours, so a plugin that assumed the customer pays would be making a claim on your behalf that might not hold.

Yes. Orders are read through the WooCommerce order API, which is HPOS-compatible.