by Polanger 5 (1 reviews)

Polanger Ticket System for WooCommerce

Name: Polanger Ticket System for WooCommerce
Rating: 5.0 (1 reviews)
Author: Polanger

Allows customers to create and manage support tickets from their WooCommerce account page.

Polanger Ticket System for WooCommerce ranks #64,535 among WordPress.org plugins with 0+ active installations, is #9,190 of 12,560 in the E-commerce category, a 5/5 rating from 1 reviews, and was last updated Aug 26, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9.9 (Current: 7.1.2)

v1.2.9 Current Version v1.2.9

Updated 3 weeks ago Last Update on 26 Aug, 2026

Refreshed 7 hours ago Last Refreshed on

#9,190 of 12,560 in E-commerce Actively maintained

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Rank

#64,535

— No change

Active Installs

-100%

KW Avg Position

120.3

72.7 better

Downloads

599

+1 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (1 reviews)

Next Milestone 10

Total Progress 0%

0+ 10+

44,795

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #64,535

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

1 reviews

Overall 100%

1 (100%)

0 (0%)

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Plugin Details

Version: 1.2.9
Last Updated: Aug 26, 2026
Requires WP: 5.8+
Tested Up To: 6.9.9
PHP Version: 7.4 or higher
Author: Polanger

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 1
Support Threads: 0
Resolved: 0%

Keywords

helpdesk plugin support plugin support system ticket management ticket system

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Frequently Asked Questions

Common questions about Polanger Ticket System for WooCommerce

Yes, WooCommerce 5.0 or higher is required. The plugin integrates directly with WooCommerce's My Account page.

Customers can access their tickets from the "Support Tickets" tab in their WooCommerce My Account page.

Yes! Navigate to Tickets > Settings and click on the Categories & Priorities tab. You can add, edit, delete, and reorder both categories and priorities. Each can have a custom name, color, and default status.

When an admin opens a ticket, the system registers them as a "viewer" using a heartbeat system. If another admin opens the same ticket, both will see a warning message showing who else is viewing the ticket. This prevents duplicate responses and confusion.

Yes, this is enabled by default. You can disable it in Tickets > Settings by unchecking "Allow Customers to Close Tickets".

Go to Tickets > Settings and set the "Max Active Tickets Per Customer" option. Set to 0 for unlimited tickets.

Yes! Polanger Ticket System is fully compatible with WooCommerce's High-Performance Order Storage (HPOS).

Yes, the plugin is fully translatable. A .pot file is included in the /languages folder. You can use tools like Poedit or Loco Translate to create translations.

- Email to admin when a new ticket is created - Email to customer when admin replies to their ticket You can configure the admin email address and enable/disable notifications in Tickets > Settings.

Yes, additional features are available through separate extensions. See the Extensions section above for details.