by Yudiz Solutions Ltd.
1 (0 reviews)
Product Ticket System For WooCommerce
Boost customer support with our WooCommerce Product Ticket System. Let customers create tickets from orders; admins manage with ease.
Tested up to WP 6.5 (Current: 6.9)
vtrunk
Current Version vtrunk
Updated 1 year ago
Last Update on 13 May, 2024
Synced 7 hours ago
Last Synced on
Rank
#45,676
-697 this week
Active Installs
1+
-66.7%
KW Avg Position
N/A
—
No change
Downloads
521
+2 today
Support Resolved
0%
—
No change
Rating
20%
Review 1 out of 5
1
(0 reviews)
Next Milestone 10
0+
10+
35,529
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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Rank Changes
Current
#45,676
Change
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1.0
0 reviews
Overall
20%
5
0
(0%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
Tracked Keywords
Showing 0 of 0| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| No keyword data available yet. | ||||
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- Version
- trunk
- Last Updated
- May 13, 2024
- Requires WP
- 6.0+
- Tested Up To
- 6.5
- PHP Version
- 5.6 or higher
- Author
- Yudiz Solutions Ltd.
Support & Rating
- Rating
- ★ ☆ ☆ ☆ ☆ 1
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Product Ticket System For WooCommerce
Customers can easily create support tickets directly from their order history page or via the 'My Account' section. Simply click on the order associated with the issue and select the option to create a new ticket.
Yes, our plugin ensures real-time communication by sending email alerts to customers whenever there's a reply or update on their support ticket.
Administrators can designate specific users with roles such as 'YSL Product Ticket' to efficiently manage support tickets, ensuring streamlined operations and exceptional customer service.
Both customers and administrators have the ability to close support tickets. However, only administrators retain the privilege to reopen closed tickets, ensuring proper oversight and resolution.
Yes, our plugin offers predefined status options such as 'New', 'Open', and 'Resolved' for easy tracking and management of support tickets. Additionally, administrators can add custom status options as needed.
Our plugin provides a user-friendly settings tab where you can easily customize ticket fields, manage user permissions, and configure email templates to align with your store's unique needs and branding.
In addition to the 'My Account' page, customers can create support tickets directly from order listings. A 'Raise Ticket' button is conveniently located below each order, allowing for quick and efficient ticket submission.
Our plugin facilitates seamless communication by triggering email alerts for every message exchange within support tickets. This ensures that both customers and administrators are kept informed throughout the resolution process.