by PSBDx 5 (0 reviews)

PSBDx Smart Report Management

Name: PSBDx Smart Report Management
Author: PSBDx

AI-assisted support ticket & complaint system for WordPress — instant AJAX forms, smart triage, ticket IDs, deep WooCommerce/LearnPress support.

PSBDx Smart Report Management ranks #55,054 among WordPress.org plugins with 1+ active installations, is #3,411 of 4,977 in the Utilities & Tools category, a 5/5 rating from 0 reviews, and was last updated Sep 22, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v1.5.1 Current Version v1.5.1

Updated 1 day ago Last Update on 22 Sep, 2026

Refreshed 8 hours ago Last Refreshed on

#3,411 of 4,977 in Utilities & Tools

View on WordPress.org

Rank

#55,054

— No change

Active Installs

-66.7%

KW Avg Position

13.5 worse

Downloads

1.1K

+1 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (0 reviews)

Next Milestone 10

Total Progress 30%

0+ 10+

54,108

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

Unlock Exact Install Count

See the precise estimated active installs for this plugin, calculated from real-time ranking data.

Exact install estimates within tiers
Track install growth over time
Milestone progress predictions

Upgrade to Pro

Need 7 more installs to reach 10+

Rank Changes

Current #55,054

Change

Best #

Upgrade to Pro

Unlock 30-day and 90-day rank history charts with a Pro subscription.

Upgrade Now

Active Installs Growth

Upgrade to Pro

Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

Upgrade to Pro

Unlock 30-day, 90-day, and yearly download history charts with a Pro subscription.

Upgrade Now

Reviews & Ratings

5.0

0 reviews

Overall 100%

0 (0%)

Track This Plugin

Get detailed analytics, keyword tracking, and position alerts delivered to your inbox.

Start Tracking Free

Plugin Details

Version: 1.5.1
Last Updated: Sep 22, 2026
Requires WP: 5.8+
Tested Up To: 7.1
PHP Version: 7.4 or higher
Author: PSBDx

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

AI Support Ticket complaint helpdesk woocommerce

Upgrade to Pro

Unlock keyword rankings, search positions, and detailed analytics with a Pro subscription.

Upgrade Now

Similar Plugins

Adminify – White Label, Admin Menu Editor, Login Customizer

6K+ installs

#2,758

Master Addons for Elementor – Elementor Addons, Widgets, Mega Menu Builder, Popup Builder, Widget Builder & Template Kits

30K+ installs

#1,008

Elementor Website Builder - more than just a page builder

10M+ installs

Contact Form 7

10M+ installs

All-in-One WP Migration and Backup

5M+ installs

#10

UpdraftPlus: WP Backup & Migration Plugin

3M+ installs

#15

WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager

View all Utilities-and-tools plugins

Frequently Asked Questions

Common questions about PSBDx Smart Report Management

Optionally, yes. If you're on WordPress 7.0+ and have an AI provider connected under Settings → Connectors, you can turn on AI-assisted classification (Settings → AI) so every new report automatically gets a suggested category and priority, and you can click "Summarize with AI" on any report for a plain-language explanation of the issue. It's entirely opt-in — the plugin works fully without it.

Nothing breaks. The AI controls are automatically greyed out and disabled if your WordPress version is below 7.0 or no AI provider is connected. You (and your admins) can still set a Category and Priority manually on every report, exactly as if AI were never part of the plugin.

Every submitted report gets a unique, human-readable Ticket ID (e.g. "PSRM-20260714-8K3F2A"). The reporting user sees it in their submission confirmation and their report history, so they have something concrete to reference if they follow up by email or phone. Admins can search for a ticket ID an user gives them to jump straight to that report.

Yes. Add your own categories under Settings → Categories. They'll appear in the manual Category dropdown on every report, and — if AI is enabled — the AI will be constrained to pick from that exact list instead of inventing its own.

Yes. Go to the FAQ admin page, add your questions and answers, and drop the [psbdx_faq] shortcode anywhere on your site to display them as a clean accordion.

Yes. Guest reports are logged without a user association. The reporter name defaults to "Guest".

Yes. Each form has an "User Identity Display" toggle in its configuration. When turned off, the read-only name and email card is hidden from the form — but identity is still collected server-side for the admin log.

Each form has a configurable cooldown (in minutes, default 30). Once a logged-in user submits a report via a form, they cannot submit again through that same form until the cooldown expires. The cooldown is enforced both on the frontend (form is hidden) and in the AJAX handler (server rejects the request even if the UI is bypassed).

No. PSBDx Smart Report Management works as a standalone plugin. E-commerce and LearnPress integrations activate automatically when those plugins are present.

When a user submits a report from an order page (e.g. My Account > Orders > View Order), the plugin automatically detects and stores the order ID. The admin Report Log shows a direct link to the order, and the user's report history table shows the order number instead of a URL.