by nord95 5 (2 reviews)

Returino – Formular de retur for WooCommerce

Name: Returino – Formular de retur for WooCommerce
Rating: 5.0 (2 reviews)
Author: nord95

Digital return/withdrawal form for WooCommerce. Built for OUG 18/2026: partial returns, durable email confirmation, no external platform.

Returino ranks #15,074 among WordPress.org plugins with 100+ active installations, is #2,226 of 14,124 in the E-commerce category, a 5/5 rating from 2 reviews, and was last updated Jul 14, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7.0.8 (Current: 7.1.4)

v1.2.6 Current Version v1.2.6

Updated 3 months ago Last Update on 14 Jul, 2026

Refreshed 1 week ago Last Refreshed on

#2,226 of 14,124 in E-commerce Top 25% by installs

View on WordPress.org

Rank

#15,074

— No change

Active Installs

100+

— No change

KW Avg Position

17.5

0.2 worse

Downloads

869

+4 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (2 reviews)

Next Milestone 200

Total Progress 44%

100+ 200+

2,400

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Rank Changes

Current #15,074

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

2 reviews

Overall 100%

2 (100%)

0 (0%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

Resolution Rate

Security History

Source: WPVulnerability

No known vulnerabilities on record for Returino. Checked 1 month ago.

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Plugin Details

Version: 1.2.6
Last Updated: Jul 14, 2026
Requires WP: 5.8+
Tested Up To: 7.0.8
PHP Version: 7.4 or higher
Author: nord95

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 2
Support Threads: 1
Resolved: 0%

Keywords

refund retur returns retururi woocommerce

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners in Romania who need to handle product returns and withdrawals. It solves compliance with OUG 18/2026 by providing a validated return request flow with durable-medium email confirmation and order integration.

Public 2-step return form
Partial returns supported
Server-side quantity validation
Durable-medium email confirmation
Dedicated Returino admin menu
Custom return statuses
WooCommerce order screen integration
HPOS-compatible

Frequently Asked Questions

Common questions about Returino – Formular de retur for WooCommerce

Direct în conținutul unei pagini (bloc Shortcode sau editor clasic). Adăugat prin widget sau page builder, formularul poate tot apărea, dar stilurile/scripturile nu se încarcă automat.

Nu, e opțional. Clientul poate trimite cererea fără să completeze un motiv.

Nu. IBAN e cerut doar pentru comenzi plătite ramburs sau prin transfer bancar. La plata cu cardul, câmpul nici nu apare — rambursarea se face automat pe card.

Deschizi cererea din Returino → Toate Retururile. În panoul „Stare cerere de retur” din dreapta ai trei butoane: „Marchează în procesare”, „Aprobă cererea”, „Respinge cererea” — un click, fără reîncărcare de pagină. Aprobarea/respingerea trimite automat emailul corespunzător clientului (dacă e activat în Setări) și adaugă o notă pe comandă.

Formularul afișează o imagine placeholder și numele produsului salvat pe linia comenzii — nu depinde de produsul mai existând în catalog.

Da, compatibilitate declarată explicit; meta box-ul de pe ecranul comenzii funcționează atât cu tabelele custom de comenzi, cât și cu stocarea clasică bazată pe postări.

Limitarea de încercări la căutarea comenzii (10 căutări eșuate / 15 minute) se bazează implicit pe adresa IP a conexiunii (REMOTE_ADDR). În spatele unui proxy invers sau CDN precum Cloudflare, această adresă poate fi cea a proxy-ului, nu a vizitatorului — caz în care toți vizitatorii ajung să împartă aceeași limită. Dacă site-ul tău chiar rulează în spatele unui astfel de proxy, poți suprascrie sursa IP-ului cu un filtru (ex. într-un plugin de site sau functions.php): add_filter( 'returino_rate_limit_ip', function ( $ip, $server ) { return $server['HTTP_CF_CONNECTING_IP'] ?? $ip; }, 10, 2 ); Folosește acest filtru doar dacă site-ul chiar e în spatele acelui proxy — altfel, orice vizitator îl poate ocoli trimițând el însuși acel antet.