Richpanel - Customer Support Helpdesk & Chat
by Richpanel Team 3.9 (7 reviews)

Richpanel - Customer Support Helpdesk & Chat

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

Richpanel ranks #15,284 among WordPress.org plugins with 100+ active installations, is #347 of 2,134 in the Calendar & Events category, a 3.9/5 rating from 7 reviews, and was last updated Feb 19, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.4 (Current: 7.1.4)
vtrunk Current Version vtrunk
Updated 1 year ago Last Update on 19 Feb, 2025
Refreshed 1 week ago Last Refreshed on
#347 of 2,134 in Calendar & Events Top 25% by installs No update in over a year
View on WordPress.org
Rank
#15,284
— No change
Active Installs
100+
-31.5%
KW Avg Position
N/A
— No change
Downloads
8.5K
+3 today
Support Resolved
0%
— No change
Rating
78%
Review 3.9 out of 5
3.9 (7 reviews)

Next Milestone 200

Total Progress 43%
100+ 200+
3,204
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro

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Need 57 more installs to reach 200+

Rank Changes

14,520 14,902 15,284 15,666 16,048 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
15,083 15,200 15,317 15,434 15,551 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
Current #15,284
Change
Best #

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Active Installs Growth

Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 10 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
0 10 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026 08-11-2026
Downloads
Growth
Peak

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Reviews & Ratings

3.9
7 reviews
Overall 78%
5
5 (71%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
2 (29%)

Support Threads Overview

Resolved
Unresolved
1
Total Threads
0
Resolved
1
Unresolved
0%
Resolution Rate

Security History

Source: WPVulnerability

No known vulnerabilities on record for Richpanel. Checked 3 months ago.

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Plugin Details

Version
trunk
Last Updated
Feb 19, 2025
Requires WP
4.4+
Tested Up To
6.4
PHP Version
5.6 or higher
Author
Richpanel Team

Support & Rating

Rating
★ ★ ★ ★ ☆ 3.9
Reviews
7
Support Threads
1
Resolved
0%

Keywords

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners who want to manage customer support in one place. It solves the problem of fragmented support channels by combining live chat, ticketing, self-service, and customer data into a single helpdesk platform.

  • Omnichannel helpdesk and ticketing
  • Live chat and messaging
  • WooCommerce integration
  • Collaborative inbox for support channels
  • Ecommerce self-service workflows
  • Power Reply shortcuts
  • Support analytics and KPI reporting
  • Facebook and Whatsapp support

Frequently Asked Questions

Common questions about Richpanel - Customer Support Helpdesk & Chat

To get started with Richpanel Book a demo here or Sign-up here to see it in action.
Richpanel connects with your support email, Facebook Page, WhatsApp Business and live chat to bring all the messages in one inbox.
There is no limit to the number of agents in Richpanel plans.
Richpanel integrates with WooCommerce, Shopify, Magento, HubSpot, Salesforce, Zendesk, Segment, WhatsApp & Facebook.

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