Richpanel - Customer Support Helpdesk & Chat
by Richpanel Team 3.9 (7 reviews)

Richpanel - Customer Support Helpdesk & Chat

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

Richpanel ranks #15,379 among WordPress.org plugins with 100+ active installations, is #342 of 1,892 in the Calendar & Events category, a 3.9/5 rating from 7 reviews, and was last updated Feb 19, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.4 (Current: 7.1)
vtrunk Current Version vtrunk
Updated 1 year ago Last Update on 19 Feb, 2025
Refreshed 12 hours ago Last Refreshed on
#342 of 1,892 in Calendar & Events Top 25% by installs No update in over a year
View on WordPress.org
Rank
#15,379
No change
Active Installs
100+
-32%
KW Avg Position
N/A
No change
Downloads
8.5K
+1 today
Support Resolved
0%
No change
Rating
78%
Review 3.9 out of 5
3.9 (7 reviews)

Next Milestone 200

Total Progress 28%
100+ 200+
8,748
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro

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Need 72 more installs to reach 200+

Rank Changes

15,336 15,403 15,471 15,538 15,605 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026
15,115 15,245 15,375 15,504 15,634 03-09-2026 04-09-2026 05-09-2026 06-09-2026 07-09-2026 08-09-2026 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026
Current #15,379
Change
Best #

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Active Installs Growth

Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 10 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026
0 10 20 03-09-2026 04-09-2026 05-09-2026 06-09-2026 07-09-2026 08-09-2026 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026
Downloads
Growth
Peak

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Reviews & Ratings

3.9
7 reviews
Overall 78%
5
5 (71%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
2 (29%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for Richpanel. Checked 1 month ago.

TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners who want to manage customer support in one place. It solves the problem of fragmented support channels by combining live chat, ticketing, self-service, and customer data into a single helpdesk platform.

  • Omnichannel helpdesk and ticketing
  • Live chat and messaging
  • WooCommerce integration
  • Collaborative inbox for support channels
  • Ecommerce self-service workflows
  • Power Reply shortcuts
  • Support analytics and KPI reporting
  • Facebook and Whatsapp support

Frequently Asked Questions

Common questions about Richpanel - Customer Support Helpdesk & Chat

To get started with Richpanel Book a demo here or Sign-up here to see it in action.
Richpanel connects with your support email, Facebook Page, WhatsApp Business and live chat to bring all the messages in one inbox.
There is no limit to the number of agents in Richpanel plans.
Richpanel integrates with WooCommerce, Shopify, Magento, HubSpot, Salesforce, Zendesk, Segment, WhatsApp & Facebook.

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