by SCAND Ltd.
5 (4 reviews)
osTicket Connector
Create tickets in osTicket support system via the existing contact form.
Tested up to WP 6.6 (Current: 6.9)
v1.0.9
Current Version v1.0.9
Updated 1 year ago
Last Update on 18 Oct, 2024
Synced 11 hours ago
Last Synced on
Rank
#11,118
-11 this week
Active Installs
300+
—
No change
KW Avg Position
42.7
—
No change
Downloads
10.1K
+2 today
Support Resolved
0%
—
No change
Rating
100%
Review 5 out of 5
5
(4 reviews)
Next Milestone 400
300+
400+
774
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#11,118
Change
Best
#
Downloads Growth
Downloads
Growth
Peak
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5.0
4 reviews
Overall
100%
5
4
(100%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
Tracked Keywords
Showing 3 of 3| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| osticket | 1 | — | Tag | 13 hours ago |
| scandltd | 1 | — | Tag | 13 hours ago |
| connector | 126 | — | Tag | 13 hours ago |
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- Version
- 1.0.9
- Last Updated
- Oct 18, 2024
- Requires WP
- 4.3+
- Tested Up To
- 6.6
- PHP Version
- N/A
- Author
- SCAND Ltd.
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 4
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about osTicket Connector
Specify all required fields in the settings (Admin -> Settings -> osTicket Connector).
The name of fields should be the same as on your form.
Sometimes it is necessary to use a hidden field on your contact form. The name of the input should be the same as the one you have specified in "Form Identifier" option for "osTicket Connector" and set the value equal to "1". By the way, it can be any unique field name which the form sent.
Enjoy the new functionality you got!
The name of fields should be the same as on your form.
Sometimes it is necessary to use a hidden field on your contact form. The name of the input should be the same as the one you have specified in "Form Identifier" option for "osTicket Connector" and set the value equal to "1". By the way, it can be any unique field name which the form sent.
Enjoy the new functionality you got!
Create a new form with all necessary fields.
Add a hidden input to your contact form (see "Example of Contact Form 7" screenshot).
Indicate fields matching (see "Contact Form 7 fields settings" screenshot)
Add a hidden input to your contact form (see "Example of Contact Form 7" screenshot).
Indicate fields matching (see "Contact Form 7 fields settings" screenshot)
Create a new form with all necessary fields and remember IDs of form fields (see "Example of Formidable form" screenshot, green arrow).
If you use the free version of Formidable, add the real ID of the Help Topic to the beginning of the selected option. The possible variant shown on "Example of Formidable form" screenshot (red arrow).
Indicate fields matching (see "Formidable fields settings" screenshot). For "Form Identifier" option set the "form_key" value. For other fields, you should use the following format "item_meta|<filed_ID>", where filed_ID is real ID of field on your contact form.
If you use the free version of Formidable, add the real ID of the Help Topic to the beginning of the selected option. The possible variant shown on "Example of Formidable form" screenshot (red arrow).
Indicate fields matching (see "Formidable fields settings" screenshot). For "Form Identifier" option set the "form_key" value. For other fields, you should use the following format "item_meta|<filed_ID>", where filed_ID is real ID of field on your contact form.
Create a new form with all necessary fields and remember IDs of form fields (see "Example of WPForms form" screenshot).
Indicate fields matching (see "WPForms fields settings" screenshot). For "Form Identifier" option set the "wpforms" value or, if you have several forms, "wpforms|<form_ID>", where form_ID is the real ID of your form. For other fields, you should always use the following format "fields|<filed_ID>", where filed_ID is real ID of field on your contact form.
Indicate fields matching (see "WPForms fields settings" screenshot). For "Form Identifier" option set the "wpforms" value or, if you have several forms, "wpforms|<form_ID>", where form_ID is the real ID of your form. For other fields, you should always use the following format "fields|<filed_ID>", where filed_ID is real ID of field on your contact form.