by P E S Grimes
5 (1 reviews)
Simple Tickets
Simple Tickets consists of New Ticket Form, Settings and Ticket List. With these base features you can manage each ticket and change specific fields.
Tested up to WP 5.5 (Current: 6.9)
vtrunk
Current Version vtrunk
Updated 5 years ago
Last Update on 31 Oct, 2020
Synced 8 hours ago
Last Synced on
Rank
#39,751
+2839 this week
Active Installs
10+
—
No change
KW Avg Position
120.7
—
No change
Downloads
6K
+1 today
Support Resolved
0%
—
No change
Rating
100%
Review 5 out of 5
5
(1 reviews)
Next Milestone 20
10+
20+
14,582
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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Rank Changes
Current
#39,751
Change
Best
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Peak
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5.0
1 reviews
Overall
100%
5
1
(100%)
4
0
(0%)
3
0
(0%)
2
0
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1
0
(0%)
Tracked Keywords
Showing 3 of 3| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| Ticket Managing System | 78 | — | Tag | 9 hours ago |
| ticketing | 134 | — | Tag | 9 hours ago |
| Simple Tickets | 150 | — | Tag | 9 hours ago |
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- Version
- trunk
- Last Updated
- Oct 31, 2020
- Requires WP
- 4.4.2+
- Tested Up To
- 5.5
- PHP Version
- N/A
- Author
- P E S Grimes
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 1
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Simple Tickets
In order to display New Ticket Form, you need to add [GBL_SMTCKS] on a specific page and after saving the page it should appear on it after refresh. You can set [GBL_SMTCKS type=clear] if you would like to use our css formatting of the new ticket form.
Since the version 1.6.5 now this is possible! Simply use [GBL_SMTCKS_LIST] to display the Ticket List on the front end. do [GBL_SMTCKS_LIST type=clear] to use our css formatting to it. Bare in mind you can only list tickets on the front end but users cannot go into a ticket and/or modify them; this can only be done through the administrator panel.
Yes you can, either through the Simple Tickets panel in the WP-admin Simple Tickets > New Ticket or through the website page you pasted the [GBL_SMTCKS] to.
If you are trying to create a ticket through a page then don't forget to meet the criteria. I got a notification 'Your ticket has been created.' but I can't see my ticket Yes you can if you are the website administrator. It is in Simple Tickets > Ticket List. If you are not an administrator then you can't see your ticket but if the website asks you for your email then the administrator might contact you through it.
If you're in a ticket, you can go back to the ticket list by clicking 'Back to Ticket List' or go to the previous ticket by clicking 'Previous Ticket' button (if displayed at the top) or you can go to the next ticket if button 'Next Ticket' is displayed at the top. After the buttons you will get a Settings Panel on the left which allows you (administrator) to edit all the user settings give like their email, name etc. You can update these by clicking Update Settings. If you want to comment on the ticket you can click in the 'Your new comment here' area an type in your comment. After you have finished typing it in then you can click 'Create Comment' button in order to create the comment. If you want to edit a ticket then you can click on the Edit button next to #1 | Date by user. or if you want to delete the ticket you can click delete button which is next to Edit or if you want to move this ticket into a different category you can click move which is next to delete.
Same applies to comments as to ticket but the delete button doesnt delete the ticket now, it deletes the specified comment. I get an error saying 'This ticket does not exist.' when I try to view a ticket If you are getting this error it either means that the ticket doesn't exist or one of the ticket files is corrupted. To find out more contact us through http://simple-tickets.com/contact/
You have to go into Simple Tickets > Settings and at the top you will get 'Time the user has to wait after creating a ticket in order to create the next one:' and the value will be set to 5 minutes by default, you can change this and click Save and it will save.
Same as to one above, 25 is set by default.
Label stands for the display name of the field, so if you change Your name to e.g. 'How old are you?' this will get displayed in new ticket form.
same as Label but this is the text displayed in the input field next to the Label if the field is empty. It disappears if the user types something in it.