by webstepper
5 (3 reviews)
TrustLens – Customer Risk Intelligence & Abuse Detection for WooCommerce
Detect return abuse, coupon abuse, risky customers, and linked accounts in WooCommerce with behavior-based trust scores and risk segments.
Compatible with WP 6.9.4
v1.2.1
Current Version v1.2.1
Updated 1 day ago
Last Update on 15 Apr, 2026
Refreshed 6 hours ago
Last Refreshed on
Rank
#58,517
—
No change
Active Installs
0+
-100%
KW Avg Position
54.5
—
No change
Downloads
645
+1 today
Support Resolved
0%
—
No change
Rating
100%
Review 5 out of 5
5
(3 reviews)
Next Milestone 10
0+
10+
26,726
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#58,517
Change
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5.0
3 reviews
Overall
100%
5
3
(100%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
Tracked Keywords
Showing 2 of 2| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| trust score | 29 | — | Tag | 1 month ago |
| fraud prevention | 80 | — | Tag | 1 month ago |
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- Version
- 1.2.1
- Last Updated
- Apr 15, 2026
- Requires WP
- 6.4+
- Tested Up To
- 6.9.4
- PHP Version
- 7.4 or higher
- Author
- webstepper
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 3
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about TrustLens – Customer Risk Intelligence & Abuse Detection for WooCommerce
Yes. Customers are identified by a hash of their email address, so guest and registered customers are tracked equally. If a guest later registers, their history carries over.
No. TrustLens is an intelligence tool — it surfaces data and patterns, but blocking is always a manual decision made by you. This prevents false positives from harming legitimate customers.
TrustLens creates fingerprints from shipping addresses, billing addresses, phone numbers, IP addresses, payment methods, and device user agents. When multiple customer accounts share fingerprints, they are flagged as linked. This helps detect multi-account abuse like repeated first-order discounts.
Blocked customers see a customizable message when they try to add items to their cart or proceed to checkout. The block applies to both logged-in users and guest checkouts matching the blocked email. All blocked checkout attempts are logged.
Yes. You can unblock a customer at any time from their profile page or the customer list. You can also add customers to the allowlist, which locks their score at 100 and prevents any negative signals from affecting them.
No. Score calculations run asynchronously via Action Scheduler (the same system WooCommerce uses). Checkout blocking uses a lightweight email-hash lookup. The historical sync processes orders in small batches in the background.
Yes. TrustLens declares full compatibility with High-Performance Order Storage and works with both legacy and HPOS-enabled stores.
TrustLens stores customer email addresses and behavioral data (order counts, refund counts, trust scores) in custom database tables. All fingerprint data (addresses, phone numbers, IPs) is stored as one-way MD5 hashes. The plugin integrates with WordPress privacy tools — customers can request data export or erasure through the standard WordPress privacy workflow.
Yes. TrustLens includes a REST API with 8 endpoints for looking up customers, retrieving scores, filtering by segment, and triggering recalculations. API access requires either the manage_woocommerce capability or a valid API key configured in settings.
By default, customers need at least 3 orders before they move out of the Normal segment. You can adjust this threshold in Settings > General. Customers below the threshold still accumulate signals — they just aren't classified until enough data exists.