by userback 3.6 (9 reviews)

Userback

Name: Userback
Rating: 3.6 (9 reviews)
Author: userback

Userback is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your …

Userback ranks #5,014 among WordPress.org plugins with 2,000+ active installations, is #229 of 2,586 in the Contact Forms category, a 3.6/5 rating from 9 reviews, and was last updated Dec 24, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9.7 (Current: 7.1)

v1.0.17 Current Version v1.0.17

Updated 8 months ago Last Update on 24 Dec, 2025

Refreshed 9 hours ago Last Refreshed on

#229 of 2,586 in Contact Forms Top 10% by installs Downloads -11.3% this week

View on WordPress.org

Rank

#5,014

— No change

Active Installs

2K+

-28.6%

KW Avg Position

32.7

— No change

Downloads

41K

+19 today

Support Resolved

— No change

Rating

72%

Review 3.6 out of 5

3.6 (9 reviews)

Next Milestone 3K

Total Progress 80.6%

2K+ 3K+

769

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 194 more installs to reach 3K+

Rank Changes

Current #5,014

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

3.6

9 reviews

Overall 72%

5 (56%)

0 (0%)

1 (11%)

2 (22%)

Security History

Source: WPVulnerability

2 known vulnerabilities on record · 1 in the last 24 months · checked 1 month ago

Dec 12, 2025 UNPATCHED

Userback [userback] <= 1.0.15 (unfixed)

CVE-2025-14540 · No fix released
Oct 17, 2023

Userback [userback] < 1.0.14

CVE-2023-46089 · Fixed in v1.0.14

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Plugin Details

Version: 1.0.17
Last Updated: Dec 24, 2025
Requires WP: 3.5.0+
Tested Up To: 6.9.7
PHP Version: 7.4 or higher
Author: userback

Support & Rating

Rating: ★ ★ ★ ★ ☆ 3.6
Reviews: 9
Support Threads: 0
Resolved: 0%

Keywords

bug-tracking feedback surveys

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TL;DR

AI summary of the plugin's readme

Userback is for developers, designers, and product managers who need website feedback from clients and team members on a WordPress site. It solves the problem of unclear, scattered feedback by letting users submit annotated screenshots, videos, and comments directly on the site instead of relying on email threads.

Visual feedback with annotated screenshots
Video recordings
Bug reporting with technical details
Customizable feedback widget
User surveys
Session replay
Team collaboration
Workflow automation

Frequently Asked Questions

Common questions about Userback

Userback is a visual feedback and bug reporting tool that helps you collect feedback from website visitors, software users, and internal teams. The Userback WordPress plugin makes it easy to add a feedback widget to your site, allowing users to report issues, share ideas, and provide comments with screenshots and annotations.

Yes! Userback allows you to customize the widget's appearance, feedback types, colors, and branding. You can also configure feedback workflows, automate notifications, and sync responses with tools like Jira, Trello, and Slack.

No, the Userback plugin is lightweight and optimized for performance. It loads asynchronously, meaning it won’t impact your site’s loading speed or performance.

Yes! Userback allows you to control who can submit feedback. You can configure the widget to only appear for logged-in users, ensuring feedback comes from registered members, customers, or your internal team.

Yes, Userback offers a free plan to collect unlimited feedback without any cost. This plan includes essential features such as the feedback widget, enabling you to experience how the platform works before committing to a paid plan. Visit userback.io for pricing details.