by Usersnap 4.1 (7 reviews)

Usersnap

Name: Usersnap
Rating: 4.1 (7 reviews)
Author: Usersnap

Usersnap: The feedback platform designed to capture, organize, and respond to user feedback seamlessly.

Usersnap ranks #9,346 among WordPress.org plugins with 400+ active installations, is #465 of 2,582 in the Contact Forms category, a 4.1/5 rating from 7 reviews, and was last updated Jun 26, 2024. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.5 (Current: 7.1)

v4.20 Current Version v4.20

Updated 2 years ago Last Update on 26 Jun, 2024

Refreshed 8 hours ago Last Refreshed on

#465 of 2,582 in Contact Forms Top 25% by installs Downloads +126.9% this week No update in over a year

View on WordPress.org

Rank

#9,346

-35 this week

Active Installs

400+

-19.5%

KW Avg Position

66.4

0.8 worse

Downloads

56.9K

+14 today

Support Resolved

— No change

Rating

82%

Review 4.1 out of 5

4.1 (7 reviews)

Next Milestone 500

Total Progress 82%

400+ 500+

202

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 18 more installs to reach 500+

Rank Changes

Current #9,346

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.1

7 reviews

Overall 82%

5 (71%)

0 (0%)

1 (14%)

0 (0%)

1 (14%)

Security History

Source: WPVulnerability

1 known vulnerability on record · 0 in the last 24 months · checked 1 month ago

Feb 2, 2023

Usersnap [usersnap] < 4.17 (closed)

CVE-2022-47607 · Fixed in v4.17

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Plugin Details

Version: 4.20
Last Updated: Jun 26, 2024
Requires WP: 3.0+
Tested Up To: 6.5
PHP Version: N/A
Author: Usersnap

Support & Rating

Rating: ★ ★ ★ ★ ☆ 4.1
Reviews: 7
Support Threads: 0
Resolved: 0%

Keywords

browser screenshot tool bug tracking tool screen recording feedback user acceptance testing tool website feedback tool

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TL;DR

AI summary of the plugin's readme

Usersnap is for product, development, and QA teams who need to collect and manage user feedback throughout the product development lifecycle. It solves the problem of gathering, organizing, and acting on feedback such as bug reports, screenshots, and surveys by embedding a customizable feedback widget on a WordPress site.

Feedback button & menu
Video & screenshot capture
Surveys with flexible targeting
Omnichannel experience
AI-generated summaries
Jira integration
Azure DevOps integration
Slack integration

Frequently Asked Questions

Common questions about Usersnap

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

The Usersnap platform widgets support multiple languages. You can configure them in your project's settings or via the API.

The Usersnap snippet is loaded asynchronously (like Google Analytics) – It does not impact page loading and rendering times. Additionally, we are using a strong CDN to ensure the best user experience.

We are supporting all major browsers, both desktop and mobile.

Usersnap supports screen resolutions up to 4K high definition, which results in 3840×2160 pixels for Microsoft Windows, Linux and Mac OS X. If the screen size exceeds the corresponding maximum screen resolution, your image will be cropped. If you need larger screens for your web project, please please contact us, we are happy to find a custom solution for you.

Go to http://usersnap.com and sign up! You can create and manage your API keys for your site after you’ve logged in.

Yes, you can customize the widgets and add a company logo in the header. You can add an individual web-font and remove the Usersnap logo at the bottom of the widgets.

Yes. We offer discounts for startups, NGOs, and educational institutions. Get in touch and tell us your story!

We accept payments via credit cards such as VISA, MasterCard, and American Express. Please note that you do not need a credit card to sign up for a Usersnap trial. For Enterprise plans, we also accept bank transfers for annual plans.

We offer a free trial, take your time to find out if the product fits your requirements. You can cancel your subscription anytime.