by WpExperts Hub 4.9 (23 reviews)

WC Cancel Order

Name: WC Cancel Order
Rating: 4.9 (23 reviews)
Author: WpExperts Hub

Let customers request WooCommerce order cancellations from My Account. Approve or decline each request in one click, with email notifications.

WC Cancel Order ranks #3,164 among WordPress.org plugins with 5,000+ active installations, is #420 of 14,124 in the E-commerce category, a 4.9/5 rating from 23 reviews, and was last updated Oct 6, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v3.7.0 Current Version v3.7.0

Updated 3 weeks ago Last Update on 06 Oct, 2026

Refreshed 2 days ago Last Refreshed on

#420 of 14,124 in E-commerce Top 5% by installs Downloads -22.5% this week Actively maintained

View on WordPress.org

Rank

#3,164

— No change

Active Installs

5K+

-5.1%

KW Avg Position

25.2

0.2 better

Downloads

132.4K

+12 today

Support Resolved

— No change

Rating

98%

Review 4.9 out of 5

4.9 (23 reviews)

Next Milestone 6K

Total Progress 38.9%

5K+ 6K+

241

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #3,164

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.9

23 reviews

Overall 98%

21 (91%)

2 (9%)

0 (0%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

Resolution Rate

Security History

Source: WPVulnerability

No known vulnerabilities on record for WC Cancel Order. Checked 1 month ago.

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Plugin Details

Version: 3.7.0
Last Updated: Oct 06, 2026
Requires WP: 6.7+
Tested Up To: 7.1
PHP Version: 8.0 or higher
Author: WpExperts Hub

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.9
Reviews: 23
Support Threads: 1
Resolved: 0%

Keywords

cancel-order cancellation request order cancellation woocommerce cancel order woocommerce orders

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners who need to handle order cancellation requests from customers. It lets customers submit cancellation requests with details from their account page and lets admins review, approve, or decline those requests via email notifications and a dedicated admin area.

Customer cancellation request submissions
Admin email notifications for requests
Approve or decline requests in WC Cancel area
Customer email notifications on approval/decline
Guest cancellation via unique email link
Restrict requests to specific order statuses
Optional or required cancellation reason input
Display customer note in request popup

Frequently Asked Questions

Common questions about WC Cancel Order

Only orders in the statuses you select under WooCommerce > Settings > WC Cancel. Orders in other statuses show no Cancel Request button.

No. Approving a request cancels the order and WooCommerce restores the stock, but the free version does not refund the payment. Refund it from the order screen as usual. WC Cancel Order Pro can refund through the payment gateway or as store wallet credit when you approve.

The order goes back to the status it had before the request (for example Processing or On hold), and the customer receives the "Cancellation Request Declined" email.

Yes, when "Allow guest cancellation" is enabled. Guests find a "Want to cancel this order?" link in their order emails, which opens a secure cancellation page for that order.

Yes. Go to WooCommerce > Settings > Emails and open Cancellation Request Received, Cancellation Request Approved or Cancellation Request Declined to edit the recipients, subject, heading and format, or to switch an email off.

Not in the free version. Partial (item-level) cancellation is part of WC Cancel Order Pro.

Please open a topic in the support forum.

Please contact us directly. The WordPress.org forum is for the free version only.

Nothing is removed by default. Tick "Delete all data when the plugin is deleted" in the settings if you want the requests and settings removed. If WC Cancel Order Pro is installed, nothing is removed because both plugins use the same data.

No. Requests for the same order are created one at a time, so you get one request and one email.