by WebToffee 5 (10 reviews)

WebToffee EU Order Withdrawal Button for WooCommerce

Name: WebToffee EU Order Withdrawal Button for WooCommerce
Rating: 5.0 (10 reviews)
Author: WebToffee

Add a legally compliant EU withdrawal button to your WooCommerce store. It allows customers to exercise their 14-day right of withdrawal online.

WebToffee EU Order Withdrawal Button for WooCommerce ranks #5,417 among WordPress.org plugins with 1,000+ active installations, is #813 of 14,124 in the E-commerce category, a 5/5 rating from 10 reviews, and was last updated Oct 30, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.1.2 Current Version v1.1.2

Updated 1 week ago Last Update on 30 Oct, 2026

Refreshed 6 days ago Last Refreshed on

#813 of 14,124 in E-commerce Top 10% by installs Downloads +57.1% this week Actively maintained

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Rank

#5,417

— No change

Active Installs

1K+

— No change

KW Avg Position

0.2 worse

Downloads

10K

+66 today

Support Resolved

100%

— No change

Rating

100%

Review 5 out of 5

5 (10 reviews)

Next Milestone 2K

Total Progress 80.9%

1K+ 2K+

397

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #5,417

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

10 reviews

Overall 100%

10 (100%)

0 (0%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

100%

Resolution Rate

Security History

Source: WPVulnerability

No known vulnerabilities on record for WebToffee EU Order Withdrawal Button for WooCommerce. Checked 3 months ago.

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Plugin Details

Version: 1.1.2
Last Updated: Oct 30, 2026
Requires WP: 6.0+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: WebToffee

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 10
Support Threads: 4
Resolved: 100%

Keywords

EU compliance eu directive EU withdrawal right of withdrawal woocommerce

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners selling to EU consumers who need to comply with EU Directive 2023/2673. It adds a withdrawal button, guided form, and admin dashboard so customers can cancel purchases online within the legal 14-day window without manual email handling.

Withdrawal button on orders page
Partial withdrawal for individual items
Two-step confirmation flow
Admin dashboard under WooCommerce
Footer withdrawal link
Guest withdrawal support
Withdrawal button shortcode
Configurable withdrawal period

Frequently Asked Questions

Common questions about WebToffee EU Order Withdrawal Button for WooCommerce

If your store sells to consumers in the EU, yes — from June 19, 2026, EU Directive 2023/2673 requires an accessible online withdrawal function. This applies regardless of where your business is based.

The EU standard is 14 calendar days from the date of purchase (or from when the customer receives the pre-contractual information, if later). You can configure the withdrawal period in the plugin settings.

Yes. When partial withdrawals are enabled in settings, customers can select individual items from an order to withdraw rather than cancelling the entire order.

The withdrawal button on the My Account page is visible to logged-in customers. For guest order support, you can direct customers to the standalone withdrawal page using the footer link or a shortcode.

The "Request Withdrawal" button appears on the customer's My Account > Orders page, next to eligible orders within the active withdrawal window.

Go to WooCommerce > Withdrawals > Settings and enable the Embed footer link option. You can customise the link text (default: "Request Withdrawal").

Yes. Under Exclusions in WooCommerce > Withdrawals > Settings, you can limit withdrawal eligibility in three ways: Product types — exclude Virtual, Downloadable, Grouped, and External/Affiliate products. Product categories — exclude one or more WooCommerce categories so every product in those categories is ineligible. Specific products — search and select individual products to exclude, regardless of type or category.

Yes. Customers receive an email confirmation once their withdrawal request is submitted. This satisfies the directive's requirement to acknowledge receipt on a durable medium.

By default, the store email address receives the admin notification. You can change this under WooCommerce > Withdrawals > Settings > Email notifications. Add multiple recipients as removable chips, remove the default store email if needed, and add custom addresses with the Add button. At least one recipient is required before settings can be saved.

Set this under WooCommerce > Withdrawals > Settings > Email notifications > Customer contact email. This is the address shown to customers in the rejection email so they know where to follow up. It defaults to your WooCommerce store email but can be changed to any address.