by Automattic 4.3 (152 reviews)

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation

Name: Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation
Rating: 4.3 (152 reviews)
Author: Automattic

The CRM for small businesses. Manage leads, invoicing, billing, email marketing, clients, contacts, quotes, automation. Works with WooCommerce too.

Jetpack CRM ranks #1,060 among WordPress.org plugins with 30,000+ active installations, is #11 of 717 in the Business category, a 4.3/5 rating from 152 reviews, and was last updated Oct 5, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v6.8.5 Current Version v6.8.5

Updated 3 weeks ago Last Update on 05 Oct, 2026

Refreshed 18 hours ago Last Refreshed on

#11 of 717 in Business Top 5% by installs Downloads -28.8% this week Actively maintained

View on WordPress.org

Rank

#1,060

— No change

Active Installs

30K+

-5.9%

KW Avg Position

4.6

— No change

Downloads

+76 today

Support Resolved

100%

— No change

Rating

86%

Review 4.3 out of 5

4.3 (152 reviews)

Next Milestone 40K

Total Progress 19.6%

30K+ 40K+

148

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 8,044 more installs to reach 40K+

Rank Changes

Current #1,060

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.3

152 reviews

Overall 86%

119 (78%)

5 (3%)

3 (2%)

7 (5%)

18 (12%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

100%

Resolution Rate

Security History

Source: WPVulnerability

10 known vulnerabilities on record · 1 in the last 24 months · checked 1 week ago

Feb 16, 2026

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 6.7.1

CVE-2026-22356 · Fixed in v6.7.1
Oct 28, 2024

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 4.2.4

Fixed in v4.2.4
Sep 12, 2023

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.5.1

Fixed in v5.5.1
Sep 12, 2023

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.5.1

Fixed in v5.5.1
Apr 18, 2023

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.4.0

CVE-2022-3342 · Fixed in v5.4.0
Mar 5, 2023

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.5.0

CVE-2023-27429 · Fixed in v5.5.0
Dec 19, 2022

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.5

CVE-2022-4497 · Fixed in v5.5
Nov 21, 2022

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.4.3

CVE-2022-3919 · Fixed in v5.4.3
Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.5.1

Fixed in v5.5.1
Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation [zero-bs-crm] < 5.5.1

Fixed in v5.5.1

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Plugin Details

Version: 6.8.5
Last Updated: Oct 05, 2026
Requires WP: 6.0+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: Automattic

Support & Rating

Rating: ★ ★ ★ ★ ☆ 4.3
Reviews: 152
Support Threads: 3
Resolved: 100%

Keywords

WooCommerce CRM client portal crm lead generation marketing automation

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TL;DR

AI summary of the plugin's readme

Small business owners, freelancers, and agencies using WordPress or WooCommerce who need to manage leads, clients, and billing. It solves the problem of tracking contacts, quotes, invoices, and payments in one self-hosted CRM instead of using separate tools or expensive SaaS subscriptions.

Contact Management
Quote Builder
Invoice Builder
Transaction Manager
Client Portal
WooCommerce Sync
Task Scheduler
Dynamic Segments

Frequently Asked Questions

Common questions about Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation

There are absolutely no limits in Jetpack CRM, apart from the usual ones applied by your host (database size etc.), you can create as many clients or invoices as you'd like!

Totally. The core is a solid, useful, Customer Relationship Manager right out of the box. You don't need anything else to get started managing your leads, and customers. We do build extensions, (because we need them), but they're not at all essential. Further, they're cheap in comparison to the pay-per-month CRM options.

Of course. Please reach out to us via the in-plugin feedback page if you want to, we'll help you get started, or check out our Developer resources.

We haven't published our roadmap since v3, but we may do in the future. You can vote on future extensions on our Coming Soon page.

You can see all the CRM power-ups here: https://jetpackcrm.com/extensions/

The core Jetpack CRM plugin code is on GitHub and is open-source. The code is part of the Jetpack monorepo, and the Jetpack contributing guide is also relevant to Jetpack CRM.

Yes, Jetpack CRM comes with a search feature that allows you to run a customer search, contact search, and then act on it, letting you easily manage contacts. There’s also search for transactions, quotes, invoices, companys, lead forms, and tasks.

Data privacy, control, extensibility. GDPR compliance. You're probably already paying for hosting too, so you'll save there. SaaS has its place, but there's so much value in hosting your own (e.g. for GDPR rules you need to know where your contacts data is kept)!

The free core is fully integrated with WooCommerce using the built-in WooSync module. It also has a basic CSV Importer which works well and allows you to import contacts and import customer data. You can also use our paid extensions for additional features: CSV Importer Pro, PayPal Sync, or Stripe Sync - these automatically pull up all your contact data (including transactions) and then keep it up to date for you!

Most CRM providers allow you to export your contact data in CSV format, which can then be used to upload into Jetpack CRM. The CSV Importer Pro extension can then be used to import contacts and customer data. CRM is a very broad landscape, so each CRM may have different ways of storing data. See our CRM Knowledgebase for more information, or ask in the forums!