by
Umar Draz
5 (4 reviews)
AI Support Assistant
AI support chatbot that answers questions using your documents (PDF, DOCX, TXT) or URLs. Powered by Gemini, OpenAI, or WordPress AI.
AI Support Assistant ranks #25,940 among WordPress.org plugins with 20+ active installations, is #1,121 of 3,634 in the Communication category, a 5/5 rating from 4 reviews, and was last updated Sep 18, 2026. Data from WordPress.org, refreshed twice daily — see methodology.
Compatible with WP 7.1
v1.0.1
Current Version v1.0.1
Updated 1 month ago
Last Update on 18 Sep, 2026
Refreshed 1 week ago
Last Refreshed on
#1,121 of 3,634 in Communication
Top 50% by installs
Downloads -48% this week
Rank
#25,940
—
No change
Active Installs
20+
+1900%
KW Avg Position
126
1.7 worse
Downloads
990
+9 today
Support Resolved
0%
—
No change
Rating
100%
Review 5 out of 5
5
(4 reviews)
Next Milestone 30
20+
30+
3,195
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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Rank Changes
Current
#25,940
Change
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5.0
4 reviews
Overall
100%
5
4
(100%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
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- Version
- 1.0.1
- Last Updated
- Sep 18, 2026
- Requires WP
- 6.2+
- Tested Up To
- 7.1
- PHP Version
- 7.4 or higher
- Author
- Umar Draz
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 4
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about AI Support Assistant
No. The plugin stores vector embeddings inside custom tables in your standard WordPress MySQL database and calculates cosine similarity directly. You do not need accounts with Pinecone, Qdrant, or any other vector database host.
The plugin itself is free. You only pay for the API tokens you use through Google Gemini or OpenAI. Both providers offer inexpensive models (such as Gemini Flash Lite or GPT-4o-mini), and Google AI Studio includes a free tier for light usage.
You can upload PDF (.pdf), Microsoft Word (.docx), and plain text (.txt) files. Additionally, you can provide public webpage or documentation URLs directly—the plugin automatically crawls and indexes their text contents.
Yes. Simply paste the URL into the document manager. The crawler fetches the page content, chunks the text, and stores semantic embeddings in your local WordPress database.
Yes. The plugin bundles its typography (Plus Jakarta Sans in WOFF2 format) and scripts locally on your own server. It never makes requests to Google Fonts, CDNs, or external vector database SaaS platforms. Only necessary query prompts and document chunks are transmitted securely over HTTPS to your selected AI API (Google Gemini or OpenAI).
You can configure a fallback response under Settings (for example: "I do not have information about that in our documentation. Please email support@example.com"). The prompt instructs the model to stick to your reference material rather than guessing.
Yes. You can edit the widget title, greeting message, input placeholder, and choose between light, dark, and glass styling directly from the settings page.
Yes. Insert the [ai_support_assistant] shortcode inside any shortcode module or text block in Elementor, Divi, Beaver Builder, or the WordPress Block Editor.
Yes, conversations are logged locally in your database so you can monitor query quality and check what users are asking. You can disable or review these logs at any time from the admin menu and export them to CSV.
