by Bit Apps
4.9 (111 reviews)
Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist
Floating sticky chat button for WhatsApp Chat, Facebook Messenger, Telegram, Instagram, SMS, Call, Discord chat, TikTok, Line & 30+ channels
Tested up to WP 6.9.4 (Current: 7.0)
v1.8.0
Current Version v1.8.0
Updated 1 month ago
Last Update on 29 Apr, 2026
Refreshed 3 weeks ago
Last Refreshed on
Rank
#2,125
—
No change
Active Installs
10K+
-14.1%
KW Avg Position
15.4
—
No change
Downloads
138.8K
+12 today
Support Resolved
0%
—
No change
Rating
98%
Review 4.9 out of 5
4.9
(111 reviews)
Next Milestone 20K
10K+
20K+
773
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#2,125
Change
Best
#
Downloads Growth
Downloads
Growth
Peak
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4.9
111 reviews
Overall
98%
5
106
(95%)
4
1
(1%)
3
0
(0%)
2
1
(1%)
1
3
(3%)
Tracked Keywords
Showing 5 of 5| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| facebook messenger | 8 | — | Tag | 4 weeks ago |
| whatsapp chat | 13 | — | Tag | 4 weeks ago |
| chat widget | 14 | — | Tag | 4 weeks ago |
| whatsapp button | 18 | — | Tag | 4 weeks ago |
| chat | 24 | — | Tag | 4 weeks ago |
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- Version
- 1.8.0
- Last Updated
- Apr 29, 2026
- Requires WP
- 5.1+
- Tested Up To
- 6.9.4
- PHP Version
- 7.4 or higher
- Author
- Bit Apps
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 4.9
- Reviews
- 111
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist
Bit Assist is a WordPress chat plugin that allows you to communicate with your website visitors through their favorite chat platforms like WhatsApp Support, Facebook Messenger, Telegram, Line Messenger, Live Chat Button, WeChat Support, Discord, SMS Support, Call Support Button, Twitter, LinkedIn, TikTok, Snapchat, Viber, Tidio, Tawk Live Support, Intercom, Crisp and Customer Support Button etc.
Select the WooCommerce channel and click on the “Add Field” button. Two field Order ID and Billing Email will be created. You can customize that two fields. You can choose a required or optional field and can also change the label of the field. Now, your visitor can see the order details of their WooCommerce order by providing the Order Id or Billing Email in the form.
You can create only one Widget in the free version
You can create any of 23 channels at a time in the free version like WhatsApp, Facebook Messenger, Telegram, Discord, WeChat, Linkedin, Slack, Twitter, Instagram, TikTok, Line Messenger, Snapchat, Viber, Google Map, SMS, Call Button, Calendly, Waze, Pinterest, Signal, YouTube.
Yes, it does. You also have the flexibility to customize which chat button will be displayed on different devices, be it desktop or mobile. This means you can choose to show WhatsApp and Facebook Messenger chat, channels on mobile devices while displaying another chat button on desktop or maybe you want to hide WhatsApp and Facebook Messenger chat, on mobile and show them on desktop. With this option, your visitors can choose their preferred way of communication, whether it’s WhatsApp or Messenger bot, to start chatting with you right away.
Certainly! With Bit Assist (WordPress chat plugin), you can choose the location and color of your chat button directly from the Bit Assist plugin dashboard.
Yes, you can! You also have the flexibility to choose different types of fields and choose the required or optional field option.
Definitely! You can also choose the multiple file option from there.
Yes, you can add them both. Just create the channels and provide your phone number.
33 channels are available, for example: WhatsApp Support, Call, Custom Channel, Custom Iframe, Custom Form, Discord Chat, Facebook Messenger Chat, FAQ Button, Google Map, Instagram, Knowledge base, Line, Linkedin, Slack etc.