by Bit Apps 4.9 (111 reviews)

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist

Name: Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist
Rating: 4.9 (111 reviews)
Author: Bit Apps

Floating sticky chat button for WhatsApp Chat, Facebook Messenger, Telegram, Instagram, SMS, Call, Discord chat, TikTok, Line & 30+ channels

Chat Widget ranks #2,160 among WordPress.org plugins with 10,000+ active installations, is #92 of 3,354 in the Communication category, a 4.9/5 rating from 111 reviews, and was last updated Jul 29, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7 (Current: 7.1)

v1.8.3 Current Version v1.8.3

Updated 1 month ago Last Update on 29 Jul, 2026

Refreshed 11 hours ago Last Refreshed on

#92 of 3,354 in Communication Top 5% by installs Downloads -29.3% this week

View on WordPress.org

Rank

#2,160

— No change

Active Installs

10K+

-8.4%

KW Avg Position

14.4

— No change

Downloads

125.9K

+21 today

Support Resolved

— No change

Rating

98%

Review 4.9 out of 5

4.9 (111 reviews)

Next Milestone 20K

Total Progress 7.7%

10K+ 20K+

739

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Need 9,226 more installs to reach 20K+

Rank Changes

Current #2,160

Change

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.9

111 reviews

Overall 98%

106 (95%)

1 (1%)

0 (0%)

1 (1%)

3 (3%)

Security History

Source: WPVulnerability

11 known vulnerabilities on record · 7 in the last 24 months · checked 3 days ago

Aug 28, 2026

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.7.2

CVE-2026-39070 · Fixed in v1.7.2
Aug 4, 2026

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.8.2

CVE-2026-16548 · Fixed in v1.8.2
Dec 19, 2025

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.6.0

CVE-2025-68596 · Fixed in v1.6.0
Mar 28, 2025

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.5.5

CVE-2025-30834 · Fixed in v1.5.5
Feb 14, 2025

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.5.3

CVE-2025-0822 · Fixed in v1.5.3
Feb 13, 2025

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.5.3

CVE-2025-0821 · Fixed in v1.5.3
Feb 13, 2025

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.5.3

CVE-2024-13791 · Fixed in v1.5.3
Dec 29, 2023

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.2

CVE-2023-51371 · Fixed in v1.2
Sep 19, 2023

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.2

Fixed in v1.2
Sep 18, 2023

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist [bit-assist] < 1.2

CVE-2023-51371 · Fixed in v1.2

Showing the 10 most recent of 11 records.

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Plugin Details

Version: 1.8.3
Last Updated: Jul 29, 2026
Requires WP: 5.1+
Tested Up To: 7
PHP Version: 7.4 or higher
Author: Bit Apps

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.9
Reviews: 111
Support Threads: 0
Resolved: 0%

Keywords

chat chat widget facebook messenger whatsapp button whatsapp chat

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to let visitors reach them through their preferred messaging or social apps. It solves the problem of scattered contact channels by combining WhatsApp, Messenger, Telegram, live chat tools, and 30+ other channels into one floating chat widget.

30+ social and chat channels
Customizable widget design and position
WooCommerce order and shipping lookup
Built-in contact form
FAQ section
Built-in Knowledge Base
External site publishing (Shopify, Wix, Squarespace)
Webhook support for automation

Frequently Asked Questions

Common questions about Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist

Bit Assist is a WordPress chat plugin that allows you to communicate with your website visitors through their favorite chat platforms like WhatsApp Support, Facebook Messenger, Telegram, Line Messenger, Live Chat Button, WeChat Support, Discord, SMS Support, Call Support Button, Twitter, LinkedIn, TikTok, Snapchat, Viber, Tidio, Tawk Live Support, Intercom, Crisp and Customer Support Button etc.

Select the WooCommerce channel and click on the “Add Field” button. Two field Order ID and Billing Email will be created. You can customize that two fields. You can choose a required or optional field and can also change the label of the field. Now, your visitor can see the order details of their WooCommerce order by providing the Order Id or Billing Email in the form.

You can create only one Widget in the free version

You can create any of 23 channels at a time in the free version like WhatsApp, Facebook Messenger, Telegram, Discord, WeChat, Linkedin, Slack, Twitter, Instagram, TikTok, Line Messenger, Snapchat, Viber, Google Map, SMS, Call Button, Calendly, Waze, Pinterest, Signal, YouTube.

Yes, it does. You also have the flexibility to customize which chat button will be displayed on different devices, be it desktop or mobile. This means you can choose to show WhatsApp and Facebook Messenger chat, channels on mobile devices while displaying another chat button on desktop or maybe you want to hide WhatsApp and Facebook Messenger chat, on mobile and show them on desktop. With this option, your visitors can choose their preferred way of communication, whether it’s WhatsApp or Messenger bot, to start chatting with you right away.

Certainly! With Bit Assist (WordPress chat plugin), you can choose the location and color of your chat button directly from the Bit Assist plugin dashboard.

Yes, you can! You also have the flexibility to choose different types of fields and choose the required or optional field option.

Definitely! You can also choose the multiple file option from there.

Yes, you can add them both. Just create the channels and provide your phone number.

33 channels are available, for example: WhatsApp Support, Call, Custom Channel, Custom Iframe, Custom Form, Discord Chat, Facebook Messenger Chat, FAQ Button, Google Map, Instagram, Knowledge base, Line, Linkedin, Slack etc.