by Meow Crew
1 (0 reviews)
Cancellation Survey and Offers for Woo Subscriptions
Increase retention for WooCommerce Subscriptions by making retention offers (discounts or skip renewal), and collecting feedback with surveys when cus …
Tested up to WP 6.7 (Current: 6.9)
v1.2.0
Current Version v1.2.0
Updated 1 year ago
Last Update on 01 Nov, 2024
Synced 10 hours ago
Last Synced on
Rank
#24,254
-80 this week
Active Installs
30+
-6.3%
KW Avg Position
129.5
+1 better
Downloads
1.4K
+1 today
Support Resolved
0%
—
No change
Rating
20%
Review 1 out of 5
1
(0 reviews)
Next Milestone 40
30+
40+
1,879
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#24,254
Change
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Peak
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1.0
0 reviews
Overall
20%
5
0
(0%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
Tracked Keywords
Showing 2 of 2| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| survey | 96 | — | Tag | 13 hours ago |
| subscription management | 163 | — | Tag | 13 hours ago |
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- Version
- 1.2.0
- Last Updated
- Nov 01, 2024
- Requires WP
- 5.0+
- Tested Up To
- 6.7
- PHP Version
- 7.2 or higher
- Author
- Meow Crew
Support & Rating
- Rating
- ★ ☆ ☆ ☆ ☆ 1
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Cancellation Survey and Offers for Woo Subscriptions
The discounts are controlled by default WooCommerce coupon codes. You can link any coupon to your offer as long as it's 'recurring' type of coupon, including fixed amount, percentage-based. And use other coupon settings as discounts limited to a number of renewals, etc.
There are two types of retention offers: a discount or a skip next renewal option. If you choose skip next renewal and the user accepts this offer, their next renewal date will be postponed by one subscription period (e.g., by one month for a monthly subscription).
You can choose to limit users to accepting only one offer, or allow unlimited offers so they receive a discount, or re-schedule renewal date, each time they attempt to cancel their subscription.
Sure. There are default questions when you create your first survey, but you can delete, add, or edit any more. You can also decide which of the responses are expected to come with additional text field.
Yes, the plugin includes a statistics dashboard that lets you track each discount offer's acceptance rate and its impact on subscription retention. This helps you refine your strategies based on real data.
Yes, you can set limits on users who can accept offers and on the length of the subscription. For example, if a subscription hasn't been renewed three or more times, the user will not receive a retention offer. Similarly, if the subscription has been active for less than X days, no discount will be offered. You can also limit users to receiving a discount offer only once if they have already accepted it. And also restrict users still on their free trial.
There are no limitations on the number of surveys; you can create a separate survey for each subscription product. Each survey can include one offer, within which you can specify which survey responses qualify a user to receive a retention offer.