C
by Andy Moore
5 (2 reviews)
Click to call button
Shows a Click to Call / Call Now Button to your visitors and turns your website into a phone with call recording, voicemail and SMS.
Tested up to WP 4.2 (Current: 6.9)
v0.0.1
Current Version v0.0.1
Updated 10 years ago
Last Update on 17 Aug, 2015
Synced 9 hours ago
Last Synced on
Rank
#15,585
+55 this week
Active Installs
100+
-28.1%
KW Avg Position
4
—
No change
Downloads
8.2K
+3 today
Support Resolved
0%
—
No change
Rating
100%
Review 5 out of 5
5
(2 reviews)
Next Milestone 200
100+
200+
2,431
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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Rank Changes
Current
#15,585
Change
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5.0
2 reviews
Overall
100%
5
2
(100%)
4
0
(0%)
3
0
(0%)
2
0
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1
0
(0%)
Tracked Keywords
Showing 2 of 2| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| voicemail | 2 | — | Tag | 10 hours ago |
| answering machine | 6 | — | Tag | 10 hours ago |
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- Version
- 0.0.1
- Last Updated
- Aug 17, 2015
- Requires WP
- 3.5+
- Tested Up To
- 4.2
- PHP Version
- N/A
- Author
- Andy Moore
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 2
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Click to call button
No. You only need a Twilio account if you want to take advantage of the advanced features in the plugin.
I wanted to keep the icon uniform on all the sites that use the plugin in the hope that end users will be able to associate the button with the ability to call through the web; that's why there's not actually an option to change the icon. However, if you really want to change the icons just replace the two files in the plugin's images directory and you should be sorted. The icons used are 32px by 32px and came from Flat Icon.
If you're using the basic version of the plugin and are viewing your site on a desktop computer or laptop through a fully featured browser you will not see the button as it is only visible on mobile devices. Check your site on a mobile and you should see the button. If you still don't see the button when viewing the site on a phone check that the plugin is enabled then check the hours of business, it could be that you're trying to view the button outside those hours.
You need to enter all phone numbers on the settings page in full international format including the plus sign at the start, for example: +12345678909 or +447987654321. Twilio Guide to Formatting International Phone Numbers.
See Minimum Web Browser Requirements for Twilio Client. Also see Which browsers support WebRTC?.
Yes. You can record your own voice prompts or hire a professional voiceover to record them for you. The details below include details of the file names used and the suggested wording; please record your files in mp3 format (44,100 / mono) and make sure your file names match: this will ensure the system can use the files. Voiceover files and script thank-you.mp3 "Thank you" This is played through the browser when a visitor to your website has clicked your click to call button. hello-and-thank-you-for-calling.mp3 "Hello and thank you for calling" This is played down the phone to anyone who calls one of your Twilio numbers which has a request URL pointing to the plugin. about-to-connect.mp3 "I will try to connect your call" This is played before the plugin attempts to connect the call to the number you specified in the settings page. calls-are-recorded.mp3 "Please note all calls are recorded" This is only played when you've chosen to record calls through the plugin. im-sorry.mp3 "I'm sorry" This is played when something hasn't gone to plan. closed.mp3 "Lines are currently closed" no-answer.mp3 "There was no answer"
engaged.mp3 "That number is busy" please-leave-your-message-after-the-tone.mp3 "Please leave your message after the tone, you'll have sixty seconds, remember to include your name, mobile number and email address" This is only heard if you have voicemail enabled. thank-you-for-calling-and-goodbye.mp3 "Thank you for calling and goodbye" Once you have your recordings store them in a folder with a name that makes sense, for example: custom-voice-recording-files, then upload that folder to the audio directory, navigate to the plugin's settings page and you will see the voiceover in the list, select the voice you want to use and save your settings. To test your new recordings just click your button or place a call to any Twilio number which has a request URL of the plugin and you should hear the new prompts you just added to the system. Please note: deleting the plugin will also delete any custom recordings you upload.
The first word of any received text message is called the 'keyword' and upon receipt of a message the plugin will check to see if there's a function for that keyword; this means the plugin doubles up as a powerful text message / SMS gateway which can perform almost any task. You can create your own custom functions in your WordPress site's functions.php file, these functions need to start ctcb_sms_ followed by your keyword, for example if the user sent "DISCOUNT" the script would check to see if a function named ctcb_sms_discount exists, if it does it will reply to the user with the return of the function. An example function for the keyword DISCOUNT: function ctcb_sms_discount(){ return "Show this text in store to get a 10% discount on your next order!" } All of the POST values from the Twilio request are available to your function, core values are 'From' which is the international format mobile number which sent the text to you; plus 'Body' which is the full contents of the message the user sent. The Body value can be exploded by a space to give you all the individual words used in the message; this opens up further possibilities, for example 'WEATHER LONDON' or 'WEATHER PARIS' could connect to a remote API and return the forecast for the city which formed the second word. If there is no keyword function set the plugin will automatically respond to the user with the contents of the default reply value from the settings page.
Yes. The plugin is extensible through action hooks at core points in the execution; this makes it easy for you to build your own plugins around this plugin without having to touch the core code.
I'd be happy to help extend the plugin for you. Get in touch.